Brigham and Womens Hospital
75 Francis St,
Boston, 2115, MA,
United States
Boston, 2115, MA,
United States
1 617-732-5500
Healthcare
Brigham and Womens Hospital Technographics
Brigham and Womens Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brigham and Womens Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18630 Brigham and Womens Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brigham and Womens Hospital has purchased the following applications: Skillsoft Percipio Platform for Learning and Development, Skills Intelligence in 2017, Cognizant TriZetto QNXT for Core Admin Processing System in 2018, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brigham and Womens Hospital is running and its propensity to invest more and deepen its relationship with Skillsoft , UKG , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brigham and Womens Hospital revenues, which have grown to $9.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brigham and Womens Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brigham and Womens Hospital Tech Stack and Enterprise Applications
Brigham and Womens Hospital HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Skillsoft | Legacy | Skillsoft Percipio Platform | Learning and Development, Skills Intelligence | HCM | n/a | 2017 | 2017 |
In 2017, Brigham and Womens Hospital implemented Skillsoft Percipio Platform as its Learning and Development,Skills Intelligence solution. The deployment addressed explicit proficiency requirements, with staff required to learn and acquire proficiency in EPIC, Percipio, Microsoft Office, fax machine, telephone, copy machine and other Partners supported applications and office equipment necessary to complete job duties.
The implementation emphasized core Learning and Development,Skills Intelligence capabilities, including a broad content library, curated learning paths, skills assessments, and automated competency checks to certify role readiness. Skillsoft Percipio Platform was configured to deliver role-based curricula and microlearning for both clinical and administrative responsibilities, aligning course assignments to job functions and required proficiencies.
Operational coverage targeted clinical staff workflows involving EPIC proficiency and administrative teams needing Microsoft Office and office equipment skills, with training content mapped to those functional requirements. The deployment supported proficiency acquisition and ongoing skills upkeep through assessments and instructor-curated content, maintaining a clear relationship between Brigham and Womens Hospital Skillsoft Percipio Platform Learning and Development,Skills Intelligence and business functions responsible for patient care and administrative operations.
Governance centered on role-driven assignment and completion expectations, with processes to enforce that proficiency in listed systems and equipment is a condition for performing specific job duties. Training administration relied on configured learning paths and assessment outcomes to document staff capability against stated job requirements.
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Payroll | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2020 | 2020 |
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Brigham and Womens Hospital ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto QNXT | Core Admin Processing System | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Brigham and Womens Hospital implemented Cognizant TriZetto QNXT as its Core Admin Processing System to centralize adverse determination and utilization management correspondence workflows. The deployment placed Cognizant TriZetto QNXT at the center of Utilization Management and Care Management operations within the Mass General Brigham Health Plan environment, providing a single application for letter generation, authorization status, and member notification processes.
Cognizant TriZetto QNXT was configured to support core capabilities typical of a Core Admin Processing System, including template driven correspondence, authorization record updates, adverse determination processing, and mail set orchestration with required attachments. Staff responsibilities documented in supporting operational roles included proofreading and composing adverse determination letters, validating that letter attributes match the clinical record in QNXT, coordinating reprint and deletion actions, and ensuring turnaround times align with state regulations and plan contract guidelines.
Operational coverage focused on the Utilization Management Care Management Department, provider and member communications workflows, and cross functional collaboration for peer to peer reviews and internal medical director coordination. Governance controls embedded in the rollout included quality checks for non compliant determination letters, escalation paths to leadership for potential erroneous adverse determinations, maintenance of departmental process documentation, and feedback loops to reduce errors and improve templates and processes.
The implementation positioned Cognizant TriZetto QNXT as the authoritative system for composing and dispatching adverse determination notifications and for updating authorization status, with explicit operational expectations that letters are generated and mailed with required attachments and that authorizations are updated appropriately. Daily use cases and job level responsibilities such as composing adverse letters, matching templates to clinical attributes in QNXT, and coordinating peer reviews illustrate how Brigham and Womens Hospital aligned application configuration, governance, and Utilization Management workflows around the Cognizant TriZetto QNXT Core Admin Processing System.
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Medical Practice Management | ERP Services and Operations |
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2016 | 2017 |
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Brigham and Womens Hospital Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015 Brigham and Womens Hospital implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) within its Analytics and BI stack to centralize reporting and analytical workflows across clinical and operational teams. The deployment focused on authoring and maintaining scheduled and ad hoc reports and dashboards, delivering table reports, matrix reports and a range of chart visualizations with cascading parameters and interactive drill down and drill through in SSRS.
The implementation included developing multidimensional solutions in SQL Server Analysis Services, building cubes with measure groups and dimensions, and authoring MDX and SQL driven dashboards to satisfy departmental reporting needs. Data mining algorithms in SSAS were applied for predictive analysis to support clinical decision making and cohort analysis, and SQL Server Reporting was used for formatted report delivery to stakeholders.
Extraction, transformation and loading was implemented using SSIS in Visual Studio 2012, creating dynamic ETL packages to ingest data from EMR systems, pharmacy feeds and laboratory systems into a central database and data mart. SSIS workflows used multiple tasks such as Data Flow task, Execute SQL task, Execute Package task, File System task and Script task, containers including Foreach Loop and Sequence, and data flow transforms such as Derived Column, Lookup, Data Conversion and Conditional Split, with variables and parameters driving automation and error handling.
Project governance included gathering business requirements and converting them into technical specifications, documenting ETL development and report maintenance processes, and producing user friendly manuals for colleagues. Analytical outputs were used for reporting development, trend identification, event impact analysis and process measurement for senior management attention, and included focused data analysis on diagnosis and antiretroviral treatment of HIV patients and pre clinical screening of HIV infected cells that developed resistance to treatment.
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Data Warehouse | Analytics and BI |
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2012 | 2012 |
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Brigham and Womens Hospital Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Brigham and Womens Hospital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Interactive Voice Response (IVR) | CRM |
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2008 | 2008 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Brigham and Womens Hospital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Brigham and Womens Hospital
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director - Business Strategy, Finance, and Analytics | Director | Finance | |
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Director Revenue Operations and Analytics, Finance | Director | Finance | |
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Senior Vice President; Chief Financial Officer | CXO | Finance | |
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Director of Administration and Finance, Global Health Equity Division | Director | Investment | |
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Travel and Meeting Manager | Manager | Operations | |
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Director Patient Financial Services | Director | Finance | |
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Executive Director of Finance | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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Senior Vice President, Human Resources | VP | HR | |
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Finance Director | Director | Finance | |
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Senior Human Resources Business Partner | Manager | HR | |
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Senior HR Business Partner | Manager | HR | |
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Director of Information Technology | Director | IT | |
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Enterprise Data Architect | Manager | IT | |
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Director, Information Services | Director | IT | |
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Database Managers | Manager | IT | |
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Associate Director, Data Analysis | Director | IT | |
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CIO and SVP, Digital | CXO | IT | |
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Director IT | Director | IT | |
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Apps Being Evaluated by Brigham and Womens Hospital Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Brigham and Womens Hospital IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Brigham and Womens Hospital digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Brigham and Womens Hospital Technographics
Brigham and Womens Hospital is a Healthcare organization based in United States,
with around 18630 employees and annual revenues of $9.80 billion.
Brigham and Womens Hospital operates a diverse technology stack with applications such as
Skillsoft Percipio Platform, Cognizant TriZetto QNXT and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting),
covering areas like Learning and Development, Skills Intelligence, Core Admin Processing System and Analytics and BI.
Brigham and Womens Hospital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Skillsoft, Cognizant and Microsoft.
Brigham and Womens Hospital recently adopted applications including
UKG Pro Workforce Management (Ex UKG Dimensions) in 2020, MobileCause Fundraising in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Brigham and Womens Hospital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Brigham and Womens Hospital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Brigham and Womens Hospital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.