About the Customer
BrightSource Energy designs, develops and deploys concentrating solar thermal technology to produce high-value steam for electric power, petroleum and industrial-process markets worldwide. BrightSource combines breakthrough technology with world-class solar thermal plant design capabilities to generate clean energy reliably and responsibly. BrightSource’s solar thermal system is designed to minimize the impact on the environment and help customers meet their clean energy goals. Headquartered in Oakland, Calif., BrightSource Energy is a privately held company with operations in the United States, China, Europe, Israel, and South Africa.
Scope and Challenges
In 1Q of 2017, BrightSource Energy announced they will use Rimini Street for future support of four Oracle products. Additionally Rimini Street announced that they will support Oracle EBS, Database, Fusion Middleware, and Agile PLM products rather than Oracle. This collaboration with Rimini Street has enabled them to improve their business efficiencies and re-allocate their dollars to digital transformation initiatives that help our business grow and compete.
Outcome and Implications
With the savings generated from the switch of support, BrightSource invested in a new Oracle HCM cloud project. During the 3Q 2017 earnings call Mark Hurd, CEO at Oracle said it was a deal taken from Workday. Phil Wilmington Co-President of Workday clarified that this was before Workday was installed. It was not a lost customer despite the inference from Hurd. The main benefit of Oracle HCM cloud solution for BrightSource is global access to HR from any device.
Jack Oster, general manager, Rimini Street Israel and Eastern Europe said: “Israel is a hotbed for new innovation but many CIOs are struggling to find budget dollars to invest in big data, cloud, IoT and other disruptive technologies to help their organizations drive greater growth. With Rimini Street, companies in Israel and around the world are able to cut their SAP and Oracle software maintenance by 90% in total support costs to fund digital transformation. Today, more than 75 global companies with operations in Israel and Eastern Europe, including five of the Maof-25 Index companies, have signed agreements with Rimini Street to provide support services for their enterprise systems.”
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