Mystic, 6355, CT,
United States
Brustolon Buick Gmc Truck Technographics
Brustolon Buick Gmc Truck Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brustolon Buick Gmc Truck and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Brustolon Buick Gmc Truck employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brustolon Buick Gmc Truck has purchased the following applications: Quorum Advantage for Dealership Management in 2011, ActivEngage for Chatbots and Conversational AI in 2016, Xtime Spectrum Schedule for Online Meeting Scheduling in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brustolon Buick Gmc Truck is running and its propensity to invest more and deepen its relationship with Quorum Business Solutions , Cox Automotive , ActivEngage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brustolon Buick Gmc Truck revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brustolon Buick Gmc Truck intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brustolon Buick Gmc Truck Tech Stack and Enterprise Applications
Brustolon Buick Gmc Truck ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quorum Business Solutions | Legacy | Quorum Advantage | Dealership Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 Brustolon Buick GMC Truck implemented Quorum Advantage from vendor Quorum Business Solutions for Dealership Management. The deployment addressed core finance and retail workflows for the United States based, 20 employee automotive dealer, aligning the application with accounting and dealership operations functions.
Quorum Advantage was configured to supervise accounts payable, perform tax verification, manage contract delivery, and to transfer accounting entries into the Quorum software. Configuration work emphasized accounts payable controls, tax validation rules, contract delivery workflows, and automated posting of entries consistent with Dealership Management functional patterns.
Operational coverage centered on the accounting department and dealership operations, with governance changes to standardize verification checkpoints for tax and contract delivery and to formalize the transfer of entries into Quorum Advantage. The implementation was described as vital in supervising accounts payable, tax verification, contract delivery, and the transfer of entries to the Quorum software, establishing Quorum Advantage as the primary application supporting those business functions.
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Dealership Management | ERP Services and Operations |
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2021 | 2021 |
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Brustolon Buick Gmc Truck AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActivEngage | Legacy | ActivEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Brustolon Buick Gmc Truck implemented ActivEngage on its public website, deploying ActivEngage as a Chatbots and Conversational AI solution to support on-site customer engagement. The implementation was scoped to a 20-employee automotive dealership environment, focused on web-based conversational touchpoints rather than broad enterprise rollout, with the ActivEngage widget embedded into the dealership site to engage visitors in real time. The deployment model aligns with a cloud delivered conversational platform, providing session-based chat capability directly in the browser and acting as the primary digital front door for inbound customer inquiries.
Configuration emphasized conversational lead capture, intent qualification, scripted FAQ automation, and on-screen agent handoff workflows consistent with Chatbots and Conversational AI functional patterns. Operational coverage centered on sales and service desk functions, with availability and routing configured for dealership hours and staff responsiveness, and governance implemented through scripted messaging, escalation rules, and operator workflows to ensure consistent handling of leads. Brustolon Buick Gmc Truck used ActivEngage to instrument visitor conversation flows and surface actionable customer signals to dealership personnel, aligning the company ActivEngage Chatbots and Conversational AI deployment with front-line sales and service operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Brustolon Buick Gmc Truck Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xtime | Legacy | Xtime Spectrum Schedule | Online Meeting Scheduling | Collaboration | n/a | 2021 | 2021 |
In 2021 Brustolon Buick Gmc Truck deployed Xtime Spectrum Schedule as its Online Meeting Scheduling solution. The implementation is surfaced on the company website and Brustolon Buick Gmc Truck uses Xtime Spectrum Schedule to manage customer-facing appointment booking for service, establishing an explicit Company Application Category Business Function relationship: Brustolon Buick Gmc Truck Xtime Spectrum Schedule Online Meeting Scheduling service appointment booking.
The deployment follows a website-embedded SaaS pattern, with Xtime Spectrum Schedule providing customer self-scheduling, published availability windows, and configuration of appointment types and durations consistent with Online Meeting Scheduling capabilities. Operational ownership appears centered on the dealership service department, with internal controls for administrator configuration of service offerings, time blocks, and routing of bookings into the dealership’s service scheduling workflows. Governance is handled through web configuration and staff assignment of scheduling responsibilities, enabling the dealership to maintain calendar parameters, service advisor assignments, and appointment intake directly through the Xtime Spectrum Schedule interface.
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Brustolon Buick Gmc Truck CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Automotive Dealership CRM | CRM |
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2016 | 2016 |
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Automotive Dealership CRM | CRM |
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2021 | 2021 |
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Brand Management | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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Brustolon Buick Gmc Truck ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Brustolon Buick Gmc Truck TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2013 | 2013 |
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Brustolon Buick Gmc Truck IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Brustolon Buick Gmc Truck
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Brustolon Buick Gmc Truck Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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