Manhattan, 10017, NY,
United States
Building Intelligence Technographics
Building Intelligence Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Building Intelligence and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Building Intelligence employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Building Intelligence has purchased the following applications: LiveAdmins Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Salesforce Pardot for Marketing Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Building Intelligence is running and its propensity to invest more and deepen its relationship with LiveAdmins , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Building Intelligence revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Building Intelligence intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Building Intelligence Tech Stack and Enterprise Applications
Building Intelligence AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveAdmins | Legacy | LiveAdmins Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Building Intelligence implemented LiveAdmins Live Chat on its public website. The deployment uses the LiveAdmins Live Chat cloud-hosted embedded chat widget to provide real-time visitor messaging, lead capture, and chat transcript generation. This configuration reflects Chatbots and Conversational AI functionality for a professional services firm focused on external client engagement.
Configuration centers on an agent console and administrative settings that manage canned responses, visitor routing rules, and session handoffs, enabling sales and client support teams to respond to inbound inquiries. LiveAdmins Live Chat is set to capture contact information during chat sessions and retain conversation logs to support follow-up workflows, aligning the application with sales and support business functions at Building Intelligence. Governance is implemented at the site administration level with role-based access to the agent console and controls for message templates and routing rules.
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Building Intelligence Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Building Intelligence deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The implementation covers an organization of approximately 50 employees in the United States, provisioning domain-managed Google Workspace accounts for corporate email and cloud productivity.
Google Workspace (Formerly Google G-Suite) was configured to provide core Collaboration capabilities including Gmail for email routing, Google Drive for centralized file storage, Google Docs, Sheets and Slides for collaborative document authoring, Google Calendar for scheduling, and Google Meet for virtual meetings. The deployment uses the Google Admin console for user and device provisioning and basic mobile device management.
Operational scope spans client-facing project delivery, sales cycles, and back office functions, with shared drives and group mailboxes used to coordinate proposals, project documents, and client communications. Standard Collaboration workflows such as shared document editing, calendar invites, and meeting conferencing are embedded into day to day professional services operations.
Governance is managed through administrative policies in the Google Workspace Admin console, using account level access controls, group membership for sharing scope, and centralized domain settings for email routing and external sharing. The implementation reflects a cloud hosted, multi-tenant Collaboration architecture appropriate for a small professional services firm.
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Collaboration | Collaboration |
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2022 | 2022 |
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Building Intelligence CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, Building Intelligence implemented Salesforce Pardot. The Salesforce Pardot deployment served as the company’s Marketing Automation platform to support marketing and sales lead management and prospect engagement workflows.
The implementation of Salesforce Pardot included core Marketing Automation capabilities such as email automation and nurture programs, landing pages and form handlers, cookie-based website visitor tracking, dynamic segmentation, and lead scoring rules. Pardot was configured to manage campaign templates, automated engagement programs, and prospect lifecycle tagging to enable consistent outbound and inbound marketing execution.
Pardot tracking code and form handlers were embedded across the Building Intelligence website to capture prospect activity and form submissions, creating a unified prospect record for marketing and sales follow up. Operational coverage focused on the marketing and sales functions within Building Intelligence in the United States, enabling handoff workflows from marketing qualification to sales outreach.
Governance emphasis centered on campaign taxonomy, prospect scoring thresholds, segmentation rules, and email compliance controls, with phased configuration and operational documentation to support ongoing lists management and nurture program maintenance.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Building Intelligence PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Building Intelligence IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Building Intelligence
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Building Intelligence Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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