CAG Group
CAG Group Technographics
CAG Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CAG Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 439 CAG Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CAG Group has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2019, Microsoft 365 for Collaboration in 2016, Zendesk Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CAG Group is running and its propensity to invest more and deepen its relationship with Teamtailor , Planio , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CAG Group revenues, which have grown to $72.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CAG Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CAG Group Tech Stack and Enterprise Applications
CAG Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 CAG Group implemented Teamtailor ATS. The Teamtailor ATS, a Recruiting,Applicant Tracking System, was deployed as the primary careers site engine for CAG Group and its branded career domains, delivering job publication and applicant tracking capabilities directly on the company website.
The implementation centers on career site hosting, job board publishing, candidate pipeline management and structured applicant tracking workflows consistent with a Recruiting,Applicant Tracking System deployment. Teamtailor ATS was configured to present branded career microsites and career pages, enabling consistent job listings and candidate touchpoints across the group.
Operational coverage extends across multiple careers subdomains linked to CAG Group brands and affiliates, including careers.cag.se and the affiliated career sites for Novus, Mawell, Senseus, Datastod, Contactor, Merconsulting, Arete, Consoden and Ateles. The deployment supports HR and recruiting business functions across the group, centralizing candidate records and standardizing recruitment workflows for hiring managers and recruiters.
Governance focused on embedding Teamtailor ATS into the public careers experience on CAG Group websites and consolidating recruiting processes under the new platform. The CAG Group Teamtailor ATS implementation supports core HR and recruiting operations without disclosed integrations or stated outcomes.
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Task Management | HCM |
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2022 | 2022 |
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CAG Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, CAG Group implemented Microsoft 365 as its core Collaboration platform. The implementation centers on cloud hosted Microsoft 365 components common to collaboration deployments, such as Exchange Online for email, SharePoint Online for document management, and Microsoft Teams for real time communication. The presence of Microsoft 365 is observable on CAG Group's public website, confirming vendor usage.
Deployment supports professional services business functions including project collaboration, document management, and internal communications across the company's Sweden operations. Implementations of Microsoft 365 typically include tenancy based identity and access management, site and team provisioning, content lifecycle controls, and role based access governance, aligning platform configuration with collaboration and information management needs. Microsoft 365 is positioned as the central Collaboration application supporting CAG Group's internal productivity and client facing document workflows.
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Collaboration | Collaboration |
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2018 | 2018 |
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CAG Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, CAG Group implemented Zendesk Service on its website. Zendesk Service serves as the Customer Support platform for web-originated inquiries, centralizing case intake and agent queue management for CAG Group's customer service function.
The deployment leverages standard Zendesk Service capabilities including ticketing and case management, an embedded web support widget for self-service entry, a knowledge base for customer and agent reference, and configurable routing and SLA rules to direct issues to appropriate support queues. Configuration includes agent workspaces, macro-based response templates, and reporting dashboards to monitor ticket flow and workload distribution, with governance oriented around centralized ticket triage and service workflow orchestration for web-based customer interactions on CAG Group's site.
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Customer Support | CRM |
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2020 | 2020 |
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CAG Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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CAG Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at CAG Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Customer Success Manager | Manager | Customer Service | |
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Sales & Marketing Manager | Manager | Marketing | |
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Client Success Manager | Manager | Customer Service | |
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Head of Support | Director | Finance | |
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Apps Being Evaluated by CAG Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CAG Group IT executives and key decision makers. This section highlights CAG Group's latest recorded technology evaluations, including SmartSimple Cloud for CRM on 2026-10-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CAG Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-10-21 | CAG Group | Evaluated | SmartSimple Solutions | SmartSimple Cloud | CRM | CRM |
FAQ - APPS RUN THE WORLD CAG Group Technographics
CAG Group is a Professional Services organization based in Sweden,
with around 439 employees and annual revenues of $72.0 million.
CAG Group operates a diverse technology stack with applications such as
Teamtailor ATS, Microsoft 365 and Zendesk Service,
covering areas like Recruiting, Applicant Tracking System, Collaboration and Customer Support.
CAG Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Teamtailor, Microsoft and Zendesk.
CAG Group recently adopted applications including
Planio in 2022, Zendesk Service in 2021 and Zendesk Support Ticketing System in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CAG Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CAG Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CAG Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.