Caisse d'Epargne
26/28 rue Neuve Tolbiac,
Paris, 75013,
France
Paris, 75013,
France
33 1 5806-6000
Banking and Financial Services
Caisse d'Epargne Technographics
Caisse d'Epargne Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caisse d'Epargne and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Caisse d'Epargne employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caisse d'Epargne has purchased the following applications: Apple Pay for Payment Processing in 2017, iAdvize Conversational Platform for Chatbots and Conversational AI in 2016, Wiztrust Blockchain Platform for Blockchain Platform in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caisse d'Epargne is running and its propensity to invest more and deepen its relationship with Apple , iAdvize , Inbenta Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caisse d'Epargne revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caisse d'Epargne intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caisse d'Epargne Tech Stack and Enterprise Applications
Caisse d'Epargne ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, Caisse d'Epargne implemented Apple Pay on its website, embedding Apple Pay into its Payment Processing stack for online customer payments. The deployment focuses on web-based checkout flows and browser payment interfaces, bringing Apple Pay as a payment option in the bank storefront and consumer-facing digital banking channels.
The implementation configured Apple Pay to present tokenized card credentials and one-touch authorization for customers using Apple devices, leveraging Apple Pay web APIs to surface biometric and device-based authentication in the browser. Functional capabilities implemented include secure token acceptance, payment sheet presentation within web checkout flows, and card provisioning workflows tied to the bank issued cards.
Operationally the rollout targeted the bank website and retail digital channels in France, with ownership placed within digital payments and online channels teams. Governance centered on payment acceptance controls and card token lifecycle management, aligning web checkout instrumentation with the bank Payment Processing architecture and customer authentication policies.
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Caisse d'Epargne AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iAdvize | Legacy | iAdvize Conversational Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Caisse d'Epargne deployed iAdvize Conversational Platform on its public website to introduce web-based conversational engagement for retail customers. The iAdvize Conversational Platform provides Chatbots and Conversational AI capabilities that support digital customer service and real-time web conversations.
The implementation centered on an embedded web chat widget and conversational routing, combining chatbot automation for low-friction inquiries with agent handoff for complex cases. Configuration work focused on session context capture, scripted conversation flows, agent workspace setup, and conversation analytics to monitor volumes and response patterns.
Operational coverage is focused on the corporate website and digital channels used by customers in France, with day-to-day use by customer service and digital channel teams. The deployment enables bot-to-agent escalation workflows and maintains conversation continuity across web sessions, aligning the iAdvize Conversational Platform with contact center and digital engagement processes.
Governance was structured around conversational quality controls, agent training on the iAdvize agent interface, and ongoing rulesets for routing and moderation. Implementation details emphasize platform configuration and operationalization rather than backend system integrations.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Caisse d'Epargne Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wiztrust | Legacy | Wiztrust Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2022 | 2022 |
In 2022, Caisse d'Epargne implemented Wiztrust Blockchain Platform, deploying a Blockchain Platform to establish an enterprise-grade distributed ledger capability. The vendor lists Caisse d'Epargne as a customer and the engagement is positioned to support immutable transaction records and provenance tracking within the bank.
The Wiztrust Blockchain Platform was configured to deliver core blockchain functional modules, including a permissioned ledger, smart contract execution, cryptographic identity and role based access controls, and immutable audit logs. Configuration emphasized policy driven consensus parameters and ledger partitioning to align ledger governance with financial services control requirements while enabling programmable transaction workflows.
Operational scope focused on internal compliance, audit, and operations teams, with governance processes instituted for smart contract lifecycle management and access provisioning. Rollout followed staged configuration and governance handoffs and positions Wiztrust Blockchain Platform as an enterprise blockchain capability deployed by Caisse d'Epargne in France.
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Caisse d'Epargne Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Caisse d'Epargne Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Intelligent Document Processing | Content Management |
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2008 | 2009 |
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Caisse d'Epargne eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2017 | 2017 |
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Caisse d'Epargne CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Caisse d'Epargne ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Caisse d'Epargne TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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Caisse d'Epargne PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Caisse d'Epargne IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Caisse d'Epargne
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Caisse d'Epargne Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Caisse d'Epargne IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Caisse d'Epargne digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Caisse d'Epargne Technographics
Caisse d'Epargne is a Banking and Financial Services organization based in France,
with around 5000 employees and annual revenues of $1.00 billion.
Caisse d'Epargne operates a diverse technology stack with applications such as
Apple Pay, iAdvize Conversational Platform and Wiztrust Blockchain Platform,
covering areas like Payment Processing, Chatbots and Conversational AI and Blockchain Platform.
Caisse d'Epargne has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, iAdvize and Wiztrust.
Caisse d'Epargne recently adopted applications including
Wiztrust Blockchain Platform in 2022, Inbenta Chatbot in 2021 and Livestorm in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Caisse d'Epargne’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Caisse d'Epargne’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Caisse d'Epargne technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.