Richmond, 3121, VIC,
Australia
Candela Medical Technographics
Candela Medical Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Candela Medical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Candela Medical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Candela Medical has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Candela Medical is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Candela Medical revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Candela Medical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Candela Medical Tech Stack and Enterprise Applications
Candela Medical ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Candela Medical implemented Oracle Cloud ERP as its ERP Financial system to consolidate financial accounting and order-to-cash operations across its Australia-based business. Oracle Cloud ERP was positioned to govern core financial ledgers, accounts receivable, and structured order processing while providing a single system of record for transactions tied to Key Account customers.
The implementation centered on quoting and order management capabilities, including producing quotes for Key Account customers and reviewing data accuracy before importing into Sales Order records. The go-live included a named integration that converted accepted Sales Orders from Salesforce.com into Oracle Cloud ERP, preserving CRM-to-ERP order flow and ensuring orders and associated documentation met auditor compliance requirements.
Operational governance emphasized formalized stakeholder communication and transactional controls, with staff liaising with internal and external stakeholders via phone and email to validate orders and documentation. The program affected Sales, Finance, and Key Account management functions, embedding validation checkpoints and audit-focused documentation workflows within Oracle Cloud ERP to support regulatory and audit readiness.
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Candela Medical Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Candela Medical deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The company is using Cisco Webex Meetings on their website to provide browser-based meeting access for external engagement and to surface meeting links to customers and partners.
The implementation is grounded in cloud-hosted Webex conferencing architecture, leveraging core capabilities such as real-time video and audio, screen sharing, scheduling, meeting recording, and host controls. Operational coverage spans external-facing customer interactions and internal collaboration workflows, with governance focused on meeting scheduling, host permissions, and calendar integration workflows to manage access and moderation for web-based sessions.
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Collaboration | Collaboration |
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2019 | 2019 |
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Candela Medical Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Candela Medical implemented DocuSign eSignature as a customer-facing signing solution on its public website, categorized under Digital Signing. The DocuSign eSignature deployment is embedded into the website to capture electronic consent and signature transactions for online order and service workflows. Configuration emphasized template management, guided signing workflows, authentication controls, and audit trail capture consistent with Digital Signing functional conventions. The implementation leverages DocuSign eSignature capabilities for reusable templates and envelope management to standardize document presentation and signature sequencing.
Deployment architecture centers on a web-embedded signing layer combined with a centralized DocuSign admin console for template and envelope administration. Operational coverage is focused on customer-facing processes that require signed consent and order acceptance through the website, with administrative governance implemented via role-based administration, template version control, and retention of signed records for auditability and compliance. The design aligns with common Digital Signing workflows for small to mid-sized life sciences companies, prioritizing consistent document templates and traceable signature events.
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Candela Medical CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Candela Medical ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Candela Medical IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Candela Medical CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Candela Medical
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Candela Medical Executives
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