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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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Capital Blue Cross
Location
2500 Elmerton Ave,
Harrisburg, 17177, PA,
United States
Website
https://www.capbluecross.com/
Phone
1 717-541-7000
Artw industry
Insurance
Employee
Revenue

Capital Blue Cross Technographics

Capital Blue Cross Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Capital Blue Cross and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 Capital Blue Cross employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Capital Blue Cross has purchased the following applications: Workday Compensation for Compensation Management in 2020, Cognizant TriZetto Facets for Core Admin Processing System in 2013, Apixio for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Capital Blue Cross is running and its propensity to invest more and deepen its relationship with Workday , Cognizant , Apixio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Capital Blue Cross revenues, which have grown to $2.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capital Blue Cross intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Capital Blue Cross Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Compensation Compensation Management HCM n/a 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cognizant Legacy Cognizant TriZetto Facets Core Admin Processing System ERP Services and Operations n/a 2013 2013
Medical Care Management ERP Services and Operations 2013 2013
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apixio Legacy Apixio Analytics and BI Analytics and BI n/a 2019 2019
In 2019 Capital Blue Cross renewed and expanded its use of Apixio, deploying the Apixio HCC Identifier as a component of its AI Healthcare Analytics tooling within risk adjustment operations. The implementation emphasized AI-assisted coding reviews and second-pass chart review workflows to supplement the insurer’s existing clinical review processes. Apixio HCC Identifier was implemented as an AI-powered coding and QA application, providing machine learning driven identification of Hierarchical Condition Categories and evidence locations within patient charts. The solution surfaces specific pages and paragraphs for reviewer attention, supporting targeted clinical validation rather than full-chart manual review, and the platform was configured to support second-pass chart review processes used by the risk adjustment team. Operationally the deployment served the Capital Blue Cross risk adjustment and coding quality functions, integrating the Apixio application into chart review workflows to ensure submitted codes were supported by clinical documentation. The tool reduced reliance on lengthy manual review by directing reviewers to high-probability documentation, and it was used as an ongoing augmentation to existing coder and clinician review activities. Governance and rollout began with a pilot renewal that produced rapid adoption, after which the program scaled across the team, establishing Apixio as a collaborative risk adjustment partner for Capital Blue Cross. Customer service and engagement from Apixio were noted as significantly positive, reinforcing operational adoption and ongoing use of the Apixio application within the insurer’s AI Healthcare Analytics portfolio.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2011 2011
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2013 2013
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2018 2018
Customer Engagement CRM 2018 2018
Customer Experience CRM 2019 2019
Customer Experience CRM 2019 2019
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2017 2017
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Configure Price Quote (CPQ) SPM 2018 2018
Incentive Compensation Management SPM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
VPN CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Capital Blue Cross
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Capital Blue Cross Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Capital Blue Cross Technographics

Capital Blue Cross is a Insurance organization based in United States, with around 1900 employees and annual revenues of $2.60 billion.

Capital Blue Cross operates a diverse technology stack with applications such as Workday Compensation, Cognizant TriZetto Facets and Apixio, covering areas like Compensation Management, Core Admin Processing System and Analytics and BI.

Capital Blue Cross has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Workday, Cognizant and Apixio.

Capital Blue Cross recently adopted applications including Palo Alto Networks GlobalProtect in 2024, Kibo Unified Commerce in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Capital Blue Cross’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Capital Blue Cross’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Capital Blue Cross technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.