Capital City Bank
217 North Monroe Street,
Tallahassee, 32301, FL,
United States
Tallahassee, 32301, FL,
United States
1 850-402-7821
Banking and Financial Services
Capital City Bank Technographics
Capital City Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Capital City Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 902 Capital City Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Capital City Bank has purchased the following applications: Jack Henry Banking SilverLake for Core Banking in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Banno CMS for Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capital City Bank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Finastra , ICE Mortgage Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capital City Bank revenues, which have grown to $244.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capital City Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Capital City Bank Tech Stack and Enterprise Applications
Capital City Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Capital City Bank implemented Jack Henry Banking SilverLake as its Core Banking platform. The implementation is documented at branch operational level, notably in the Starke Florida lending office, where staff used SilverLake for routine branch administration and risk reporting during that period.
The Jack Henry Banking SilverLake deployment supported core account processing and lending workflows, and it was configured to execute recurring reporting and risk management routines. Bank staff used SilverLake capabilities to manage branch budgeting and to generate weekly and monthly reports on the institution's risk appetite, reflecting the platform's reporting and financial control functionality common to Core Banking systems.
The implementation integrated explicitly with lending decisioning and eligibility tools, as loan applications were entered through Decision Pro and Credit Quest to determine client eligibility. The solution also linked into voucher and payment processes, with voucher payments executed through Expend, tying SilverLake budgeting records to branch disbursement workflows. Operational coverage included branch operations, lending, finance and risk reporting to upper management at Capital City Bank.
Governance and operational processes were adjusted to centralize report execution and loan document review within SilverLake driven workflows, with staff accountable for document intake, financial review and weekly and monthly risk reporting. The narrative reflects how Jack Henry Banking SilverLake was used by Capital City Bank in 2015 to instrument lending intake, branch budgeting and regulatory style reporting within its Core Banking environment.
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Loan Management | ERP Services and Operations |
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2015 | 2015 |
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Loan Management | ERP Services and Operations |
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2012 | 2012 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Capital City Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Capital City Bank deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution and is using Cisco Webex Meetings on their website. The implementation exposes Webex meeting endpoints and branded scheduling links within public-facing digital channels to support real-time customer consultations and virtual branch interactions.
Configuration centers on core meeting capabilities typical of Audio Video and Web Conferencing, including scheduled and ad hoc video sessions, screen sharing, meeting recording, registration and host controls, and branded meeting pages. The deployment is provisioned through Cisco Webex Meetings for bank hosts and external participants, with role-based hosting and centralized administrative controls for session initiation and media handling.
Operational coverage includes digital channels and customer-facing business functions such as retail banking advisory, client onboarding, and customer support, while also enabling internal collaboration where appropriate. Governance emphasizes centralized administration of user accounts, meeting templates and security settings, and rollout practices focus on standard meeting policies and administrative oversight to align virtual engagement with banking compliance and customer experience goals.
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Collaboration | Collaboration |
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2022 | 2022 |
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Capital City Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Banno CMS | Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Capital City Bank implemented Banno CMS on its public website to centralize web content management. The bank deployed Jack Henry & Associates Banno CMS as the core platform for Content Management, establishing a single system of record for customer facing web pages and marketing assets.
Banno CMS was configured to support content authoring and template driven page composition, a media library for asset management, SEO metadata fields, and publishing workflows with role based access controls. The implementation emphasizes editorial lifecycle capabilities and staged publishing to control quality and consistency of site updates.
Operational ownership sits with digital channels, marketing, and IT for platform administration and content governance. Governance arrangements focused on editorial approvals and lifecycle management, aligning Content Management processes with ongoing website operations.
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Capital City Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Capital City Bank EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2020 | 2020 |
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Capital City Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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Capital City Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Capital City Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Capital City Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Vice President, Chief Credit Officer | CXO | Operations | |
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VP Commercial Lending | VP | Operations | |
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VP Construction Loan Management | VP | Operations | |
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Chief Lending Officer | CXO | Operations | |
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Loan Doc Prep Manager | Manager | Operations | |
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Apps Being Evaluated by Capital City Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Capital City Bank IT executives and key decision makers. This section highlights Capital City Bank's latest recorded technology evaluations, including Banno CMS for Content Management on 2025-03-06, Jack Henry ArgoKeys DepositKeys for Loan Management on 2025-02-10, and Elavon for Payment Processing on 2024-07-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Capital City Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-06 | Capital City Bank | Evaluated | Jack Henry & Associates | Banno CMS | Content Management | Content Management |
| 2025-02-10 | Capital City Bank | Evaluated | Jack Henry & Associates | Jack Henry ArgoKeys DepositKeys | Loan Management | ERP Services and Operations |
| 2024-07-30 | Capital City Bank | Evaluated | Elavon | Elavon | Payment Processing | ERP |
FAQ - APPS RUN THE WORLD Capital City Bank Technographics
Capital City Bank is a Banking and Financial Services organization based in United States,
with around 902 employees and annual revenues of $244.0 million.
Capital City Bank operates a diverse technology stack with applications such as
Jack Henry Banking SilverLake, Cisco Webex Meetings and Banno CMS,
covering areas like Core Banking, Audio Video and Web Conferencing and Content Management.
Capital City Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates and Cisco Systems.
Capital City Bank recently adopted applications including
Google Workspace (Formerly Google G-Suite) in 2022, Acoustic Analytics (formerly IBM Tealeaf) in 2022 and Pathwire Mailgun in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Capital City Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Capital City Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Capital City Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.