CarMax
12800 Tuckahoe Creek Parkway,
Richmond, 23238, VA,
United States
Richmond, 23238, VA,
United States
1 804-747-0422
Retail
CarMax Technographics
CarMax Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CarMax and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 CarMax employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CarMax has purchased the following applications: Oracle Financials Accounting Hub for ERP Financial in 2019, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2016, FreeWheel Strata for Agency Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CarMax is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CarMax revenues, which have grown to $26.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CarMax intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CarMax Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Financials Accounting Hub | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019 CarMax implemented Oracle Financials Accounting Hub. The Oracle Financials Accounting Hub deployment was executed as part of a cloud ERP program to centralize accounting processes for ERP Financial functions and to support Order and Inventory Management and Order to Cash workflows.
The implementation configured the Accounting Hub as the central subledger accounting and journal orchestration layer, capturing transactional feeds, applying accounting rules, and producing standardized journals for the general ledger. Configuration work emphasized mapping rules, reconciliation logic, and revenue accounting patterns consistent with ERP Financial requirements, with reusable ETL and data transformation artifacts created to support ongoing feeds.
Integrations connected Oracle Financials Accounting Hub to Oracle Fusion SCM modules including Order Management, Accounts Receivable and Inventory to surface transactional data for accounting purposes. Integration patterns included inbound and outbound ETL mappings, data schema alignment, REST and SOAP API interfaces, and SQL based transformations aligned to the companys cloud integration architecture and PaaS oriented tool suites.
Delivery and governance followed agile product team practices, with senior engineers leading requirements definition, design, configuration, testing and peer review for all Oracle SCM related developments. The program incorporated structured user and system testing, root cause troubleshooting workflows, and configuration stabilization to support finance, accounting and order to cash operating teams.
Operational ownership resided with finance, accounting and operations stakeholders, while engineering teams built API designs, data migration scripts, unit tests and reusable integration components to sustain the environment. CarMax Oracle Financials Accounting Hub integrated ERP Financial capabilities into core business functions and established ongoing governance for configuration and integration management.
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ERP Financial | ERP Financial Management |
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2020 | 2021 |
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HCM
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Strata | Agency Management | ERP Services and Operations | n/a | 2010 | 2010 |
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Field Service Management | ERP Services and Operations |
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2019 | 2019 |
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Insurance Policy Administration | ERP Services and Operations |
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2005 | 2005 |
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Loan Management | ERP Services and Operations |
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2017 | 2021 |
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Travel Management | ERP Services and Operations |
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2012 | 2012 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2010 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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PBX, VoiP and Phone Systems | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Inventory Management | SCM |
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2019 | 2019 |
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Order Management | SCM |
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2019 | 2019 |
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Supply Chain Management | SCM |
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2020 | 2021 |
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Transportation Management | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2015 | 2015 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2017 |
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Sourcing | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2014 | 2014 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Servers, Storage and Networking | IaaS |
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2016 | 2016 |
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Servers, Storage and Networking | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at CarMax
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CarMax Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CarMax Technographics
CarMax is a Retail organization based in United States,
with around 30000 employees and annual revenues of $26.54 billion.
CarMax operates a diverse technology stack with applications such as
Oracle Financials Accounting Hub, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and FreeWheel Strata,
covering areas like ERP Financial, Absence and Leave Management and Agency Management.
CarMax has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and FreeWheel, A Comcast Company.
CarMax recently adopted applications including
Bswift Evive in 2025, DocuSign eSignature in 2022 and UKG Great Place to Work Emprising in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CarMax’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CarMax’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CarMax technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.