CarMax

12800 Tuckahoe Creek Parkway,
Richmond, 23238, VA,
United States

https://www.carmax.com/

1 804-747-0422

Retail

CarMax Technographics

CarMax Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by CarMax and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 CarMax employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that CarMax has purchased the following applications: UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2016, FreeWheel Strata for Agency Management in 2010, MicroStrategy ONE Analytics for Analytics and BI in 2010 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems CarMax is running and its propensity to invest more and deepen its relationship with UKG , FreeWheel, A Comcast Company , MicroStrategy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing CarMax revenues, which have grown to $26.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CarMax intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

CarMax Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
UKG	Legacy	UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager)	Absence and Leave Management	HCM	n/a	2016	2016
Subscribe	Subscribe	Subscribe	Benefits Administration	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Candidate Relationship Management	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Candidate Relationship Management	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Compensation Management	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Compliance	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Employee Engagement	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Employee Experience, Employee Engagement	HCM	Subscribe	2021	2024
Subscribe	Subscribe	Subscribe	Employee Self Service	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Onboarding	HCM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Performance and Goal Management	HCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Recruiting Chatbot	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Recruiting Chatbot	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Workforce Analytics	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Workforce Planning	HCM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Workforce Scheduling	HCM	Subscribe	2016	2016

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
FreeWheel, A Comcast Company	Legacy	FreeWheel Strata	Agency Management	ERP Services and Operations	n/a	2010	2010
Subscribe	Subscribe	Subscribe	Field Service Management	ERP Services and Operations	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Travel Management	ERP Services and Operations	Subscribe	2012	2012

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
MicroStrategy	Legacy	MicroStrategy ONE Analytics	Analytics and BI	Analytics and BI	n/a	2010	2018

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Endpoint Security, EMM / MDM / MAM	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	IaaS	Subscribe	2016	2016

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2019	2019

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2018	2018

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Call Center, Customer Experience	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Analytics	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2021	2021

SPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Configure Price Quote (CPQ)	SPM	Subscribe	2017	2017

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2022	2022

EPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2020	2021

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2020	2021

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Inventory Management	SCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Order Management	SCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Supply Chain Management	SCM	Subscribe	2020	2021
Subscribe	Subscribe	Subscribe	Transportation Management	SCM	Subscribe	2017	2017

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Sourcing	Procurement	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2018	2018

IT Decision Makers and Key Stakeholders at CarMax

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Director - Business Intelligence and Data Management	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Manager, Web Analytics	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Assistant Vice President - Business Intelligence and Integration	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President - CFO	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	VP, Treasurer,Finance	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Treasurer	VP	Treasury	Subscribe	Subscribe
Subscribe	Subscribe	Director Of Accounting	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director, Corporate Finance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	AVP, Assistant Controller	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director, Procurement	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Section Director, Fund Operations and Accounting Section, GRS	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	EVP, General Counsel, Chief Compliance Officer & Chief Human Resources Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Expense Payable Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	VP HR	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	HR Business Partner	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	EVP / Chief Operating Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	EVP Finance	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President - Customer Experience Centers and Customer Relations	VP	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Regional Vice President, Customer Experience Center - Omnichannel	VP	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Human Resources and Asset Protection	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Chief Talent Acquisition Officer, VP Talent Acquisition, VP of Recruiting	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	AVP, FP&A	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director, Financial Technology	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director, Technology Strategic Sourcing and Procurement	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Human Resources Director	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Regional Human Resources Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Talent Acquisition Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Manager, Talent Aqcuisitions	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director \| Talent Management \| Service Operation	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Manager, Talent Acquisition	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director, Head of Equities	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	VP Chief Investments Officer, Public Markets	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	CIO	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Developer/ Administrator	Manager	Marketing	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by CarMax Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

CarMax Technographics

HCM

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ERP Services and Operations

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Analytics and BI

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IaaS

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ITSM

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PaaS

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Collaboration

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CRM

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VAR/SI

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SPM

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Old Product

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VAR/SI