Carrabba'S Italian Grill
2202 N. West Short Blvd, Suite 500,
Tampa, 33607, Fl,
United States
Tampa, 33607, Fl,
United States
1 904-278-1077
Leisure and Hospitality
Carrabba'S Italian Grill Technographics
Carrabba'S Italian Grill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carrabba'S Italian Grill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Carrabba'S Italian Grill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carrabba'S Italian Grill has purchased the following applications: OpenText Vendor Invoice Management for AP Automation in 2015, Paradox Olivia Chatbot for Recruiting Chatbot in 2020, Shift4 POSitouch POS for Point Of Sale in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carrabba'S Italian Grill is running and its propensity to invest more and deepen its relationship with OpenText , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carrabba'S Italian Grill revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carrabba'S Italian Grill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carrabba'S Italian Grill Tech Stack and Enterprise Applications
Carrabba'S Italian Grill ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| OpenText | Legacy | OpenText Vendor Invoice Management | AP Automation | ERP | n/a | 2015 | 2015 |
In 2015, Carrabba'S Italian Grill implemented OpenText Vendor Invoice Management for SAP Solutions as the AP Automation platform within Bloomin' Brands corporate accounts payable environment. The deployment centralized vendor invoice intake for the restaurant portfolio and established a single processing hub for corporate invoices, replacing decentralized paper routing with a structured electronic intake flow.
OpenText Vendor Invoice Management was configured with pre-configured rules, role-based actions and optical character recognition to capture header fields and line data, and it uses embedded automation and AI-assisted data extraction to minimize manual entry. The solution supports drag-and-drop file submission and a single vendor-facing email for invoice receipt, while storing invoice images and metadata alongside transactional records.
Operational integration linked the OpenText solution directly with SAP transactions and posting processes, enabling automated posting and central visibility across the accounts payable team in the Tampa corporate office that supports concepts including Carrabba'S Italian Grill. The implementation processed roughly 3,000 invoices per month through the centralized AP Automation workflow, consolidating invoice handling and audit documentation into the OpenText repository.
Governance and process changes accompanied the technical rollout, including re-evaluation of in-house workflows, centralized approval routing and tighter documentation controls. Explicit outcomes recorded in the deployment include elimination of offshore accounts payable resource, reduction of in-house staffing levels from prior counts to a leaner team, improved accrual accuracy and accelerated corporate payment cycle time.
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ERP Financial | ERP |
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2015 | 2015 |
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Carrabba'S Italian Grill HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2020 | 2020 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Carrabba'S Italian Grill ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Shift4 | Legacy | Shift4 POSitouch POS | Point Of Sale | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Carrabba'S Italian Grill implemented Shift4 POSitouch POS in the Point Of Sale category to standardize transaction processing and table service order workflows. Shift4 POSitouch POS was provisioned to align with Carrabba'S operational model and to support consistent order capture and payment processing across restaurant shifts. The deployment emphasized core Point Of Sale capabilities, including real time order entry, menu and modifier management tailored for a scratch kitchen, integrated tender and payment handling, ingredient level inventory tracking tied to sales, and sales and labor reporting. Configuration work addressed menu versioning for seasonal items, modifier matrices to preserve recipe integrity, check management for table service, and reporting views used by store managers. Operational coverage focused on front of house and back of house workflows, enabling General Managers and Managing Partners to use POS data for ordering, inventory control, daily sales review, and P&L oversight. The system supported manager driven coaching and accountability for Micos, embedding POS procedures into ordering, inventory counts, and shift close routines to reinforce food quality and service standards. Governance and rollout were organized around manager led training and procedure adoption, with hands on training for management and staff and incorporation of POS-driven workflows into standard operating procedures. Process changes concentrated on standardizing order entry, check handling, inventory reconciliation, and routine reporting cadence used in P&L discussions and operational coaching.
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Carrabba'S Italian Grill Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Carrabba'S Italian Grill Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Carrabba'S Italian Grill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2014 | 2014 |
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Carrabba'S Italian Grill ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Carrabba'S Italian Grill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Carrabba'S Italian Grill
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Chief Technology Officer | CXO | IT | |
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Director Talent Aquisition, Carrabba's Italian Grill | Director | HR | |
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Director of Human Resources, Carrabba’s Italian Grill | Director | HR | |
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VP Operations | VP | Operations | |
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Recruiting & Front of House Manager | Manager | HR | |
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President Carrabba’s Italian Grill | CXO | Finance | |
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SVP, Chief Accounting Officer | CXO | Finance | |
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Senior Director, Digital Technology | Director | IT | |
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Apps Being Evaluated by Carrabba'S Italian Grill Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Carrabba'S Italian Grill IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Carrabba'S Italian Grill digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Carrabba'S Italian Grill Technographics
Carrabba'S Italian Grill is a Leisure and Hospitality organization based in United States,
with around 4500 employees and annual revenues of $700.0 million.
Carrabba'S Italian Grill operates a diverse technology stack with applications such as
OpenText Vendor Invoice Management, Paradox Olivia Chatbot and Shift4 POSitouch POS,
covering areas like AP Automation, Recruiting Chatbot and Point Of Sale.
Carrabba'S Italian Grill has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as OpenText, Workday and Shift4.
Carrabba'S Italian Grill recently adopted applications including
Slack Connect in 2022, Shift4 POSitouch POS in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Carrabba'S Italian Grill’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Carrabba'S Italian Grill’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Carrabba'S Italian Grill technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.