Cars.com
300 S. Riverside Plaza,
Chicago, 60606, IL,
United States
Chicago, 60606, IL,
United States
1 800-559-9358
Automotive
Cars.com Technographics
Cars.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cars.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Cars.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cars.com has purchased the following applications: SAP Concur Expense for Expense Management in 2010, Greenhouse ATS for Applicant Tracking System in 2014, Adobe Connect for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cars.com is running and its propensity to invest more and deepen its relationship with SAP , Greenhouse , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cars.com revenues, which have grown to $624.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cars.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cars.com Tech Stack and Enterprise Applications
Cars.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2010 | 2010 |
In 2010, Cars.com implemented SAP Concur Expense to centralize corporate spending controls and expense reporting within its Expense Management environment. The SAP Concur Expense deployment was scoped to support three executives and their combined departments of more than 250 employees, including directors and managers, with administrative workflows that manage travel, meetings, and corporate card reconciliation.
The implementation focused on standard Expense Management capabilities, including electronic expense report submission, receipt capture, corporate card transaction reconciliation, and policy based approval routing for director and manager hierarchies. SAP Concur Expense was used to capture travel and hotel expenses and to associate vendor billing for onsite and offsite meeting costs such as food and beverage and audio visual for groups ranging from 2 to 250. The deployment incorporated automated monthly expense reporting cycles to consolidate all charges on company credit cards issued to administrative staff.
Operational coverage extended to executive support functions responsible for scheduling and coordinating all aspects of meetings and travel, maintaining calendars, and ordering office supplies, while using SAP Concur Expense as the canonical system for expense capture and billing. Governance centered on a monthly reconciliation and expense report execution process for the corporate card issued in the administrator’s name, with approval workflows aligned to director and manager roles in the supported departments. This configuration positioned SAP Concur Expense as Cars.com Expense Management for executive and departmental spend control and travel expense processing.
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Cars.com HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Cars.com implemented Greenhouse ATS as its Applicant Tracking System. The implementation deployed Greenhouse ATS on the company careers pages to capture applicants directly from the website, establishing a centralized candidate intake point for recruiting operations. Configuration emphasized standard ATS capabilities including job posting, candidate profile capture, structured screening, interview scheduling and feedback collection, and routing of candidate queues to hiring teams.
Operational ownership was held by Cars.com talent acquisition and hiring managers who used Greenhouse ATS to manage requisitions, track candidate lifecycle stages, and coordinate interview orchestration across recruiting. The deployment embodied core Applicant Tracking System modules such as job posting, candidate tracking, interview orchestration, and offer tracking, and it standardized hiring workflows and recruiter automation consistent with category practices.
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Cars.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Cars.com deployed Adobe Connect to add Audio Video and Web Conferencing capability to its public website. Adobe Connect was implemented as a cloud-hosted, browser-accessible conferencing layer embedded into Cars.com web properties to enable live events and meeting rooms without requiring client installations.
The implementation leverages Adobe Connect functional capabilities including multi-party audio and video, screen sharing, persistent meeting rooms, chat, session recording, and virtual breakout rooms to support live demos and webinars. Adobe Connect was configured for browser-first access and meeting templates to standardize session setup and participant experience.
Operational scope encompasses customer-facing webinars and internal collaboration workflows, positioning Adobe Connect as the Audio Video and Web Conferencing tool for live presentations, training, and interactive events on the Cars.com site. The embedded deployment supports guest access via web links to accommodate external attendees alongside authenticated internal users.
Governance and operational ownership were centralized within Cars.com web operations and digital experience teams, who manage meeting templates, access policies, session security, and recorded content publishing. Ongoing administration focuses on maintaining web embedding reliability, security configurations, and content lifecycle for recorded sessions.
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Collaboration | Collaboration |
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2020 | 2020 |
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Cars.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Automotive Dealership CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation, Data Management Platform | CRM |
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2019 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2020 | 2020 |
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Cars.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Cars.com PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Cars.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Cars.com CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cars.com
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Revenue Officer | CXO | Finance | |
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Senior Vice President of National Sales | VP | Sales | |
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VP, Revenue Management & Sales Strategy | VP | Sales | |
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Vice President of Sales and Operations | VP | Sales | |
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Vice President of Sales, Major Accounts | VP | Sales | |
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President and CEO | CXO | Finance | |
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Chief People Officer | CXO | HR | |
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Director, Human Resource Business Partner | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Cars.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cars.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cars.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cars.com Technographics
Cars.com is a Automotive organization based in United States,
with around 1600 employees and annual revenues of $624.0 million.
Cars.com operates a diverse technology stack with applications such as
SAP Concur Expense, Greenhouse ATS and Adobe Connect,
covering areas like Expense Management, Applicant Tracking System and Audio Video and Web Conferencing.
Cars.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Greenhouse and Adobe Systems.
Cars.com recently adopted applications including
OpenX OpenAudience in 2021, comScore Activation in 2021 and Datadog APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cars.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cars.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cars.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.