Los Angeles, 90012, CA,
United States
Cathay Bank Technographics
Cathay Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cathay Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1257 Cathay Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cathay Bank has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2017, Ceridian Dayforce Recruiting for Recruiting, Applicant Tracking System in 2020, Q2 Digital Banking Platform for Digital Banking in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cathay Bank is running and its propensity to invest more and deepen its relationship with Oracle , Zelle , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cathay Bank revenues, which have grown to $611.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cathay Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cathay Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Cathay Bank implemented Oracle PeopleSoft ERP as its ERP Financial platform to centralize core financial accounting functions. Oracle PeopleSoft ERP is described in operational use for accounts payable, fixed asset management, and the prepaid accounting subsystem, aligning the application with enterprise financial close and branch accounting workflows.
The deployment supported invoice processing and vendor payment matching, with staff accountants processing invoices for branches and departments and matching vendor checks with associated invoices. PeopleSoft usage included fixed asset reconciliation and amortization workflows, evidenced by month end fixed asset reconciliations maintained via Excel pivot tables and monthly amortization schedules for payment tracking, indicating PeopleSoft was used alongside spreadsheet-based reconciliations for fixed assets and rent expense accounting across more than 50 branches.
Operational coverage extended across branch and corporate accounting functions, with PeopleSoft accounting subsystems used by staff in branch support locations, including documented PeopleSoft activity by a Staff Accountant at Cathay Bank El Monte from September 2021 to February 2022. The implementation and ongoing use focused on accounts payable, fixed assets, and prepaid accounting, with process orchestration that combined PeopleSoft financial modules and legacy spreadsheet controls to support branch rent expense accounting and month end reconciliation workflows.
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Payment Processing | ERP Financial Management |
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2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Cathay Bank implemented Ceridian Dayforce Recruiting as its applicant tracking system on the bank's public careers site. Ceridian Dayforce Recruiting was provisioned to provide a customer-facing candidate portal, job posting and requisition management, online application intake, and recruitment workflow orchestration consistent with Recruiting,Applicant Tracking System capabilities. The candidate portal is externally accessible at the Dayforce candidate portal URL used by Cathay Bank.
The deployment centralized candidate records and automated status tracking across HR and hiring managers, aligning recruiting functions such as applicant screening, interview scheduling, and offer workflows with Ceridian Dayforce Recruiting. Operational coverage focuses on Cathay Bank hiring activities initiated via the website, positioning the application to manage corporate recruiting and application processing as the bank's Recruiting,Applicant Tracking System. Governance work centered on configuring role based access for recruiters and hiring managers and enabling compliance and audit controls typical of an enterprise applicant tracking environment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019 Cathay Bank deployed the Q2 Digital Banking Platform as its Digital Banking solution. The implementation focused on retail digital channels and branch enablement, with the bank’s Training and Development organization coordinating digital conversion projects and adoption efforts. Deployment emphasis combined online and mobile channel availability with payments and transfer capabilities to support customer-facing operations. Rollout targeted Relationship Bankers, tellers, new accounts teams, and branch staff across the institution.
The Q2 Digital Banking Platform was configured to deliver online banking, mobile banking, person to person payments via Zelle, and wire transfer workflows consistent with Digital Banking functional expectations. Cathay Bank developed structured e learning content and classroom modules for account servicing, payments initiation, and channel specific customer interactions to align branch procedures with the platform. The training curriculum included scenario based exercises and certification pathways tied to core platform capabilities.
Training materials and program management were integrated with SharePoint and Microsoft Forms for content distribution, learner tracking, and feedback collection. The rollout was coordinated with branch operations and sales process reviews, including bank wide Relationship Banker meetings to refine sales and service practices in line with digital channel behavior. The Relationship Banker Certification Program certified over 500 branch employees, reflecting broad operational coverage of the platform across retail channels.
Implementation governance was led from October 2019 by the Assistant Vice President, Training and Development, who managed multiple digital conversion projects, streamlined training initiatives, and collaborated with subject matter experts to produce content. The program combined instructor led sessions, e learning delivery, and ongoing survey driven iteration to drive adoption and procedural alignment. Cathay Bank’s use of the Q2 Digital Banking Platform integrates platform functionality with formalized training and certification governance to operationalize Digital Banking across retail functions.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2012 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cathay Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cathay Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||