Lauderdale Lakes, 33319, FL,
United States
Catholic Health Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Catholic Health Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Catholic Health Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Catholic Health Services has purchased the following applications: Infor Lawson Personnel Administration for Core HR in 2015, Onit ContractWorks for Contract Lifecycle Management in 2022, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Catholic Health Services is running and its propensity to invest more and deepen its relationship with Infor , Onit , SecureDocs or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Catholic Health Services revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Catholic Health Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson Personnel Administration | Core HR | HCM | n/a | 2015 | 2015 |
In 2015 Catholic Health Services implemented Infor Lawson Personnel Administration as a Core HR solution to centralize personnel and workforce management across its Human Resources function. The deployment targeted Personnel Administration, Benefits, Absence Management, Time Accrual, and Payroll components within Lawson HCM, positioning Infor Lawson Personnel Administration to serve core HR, payroll administration, and benefits lifecycle workflows.
The implementation included configuration of personnel record management, benefit enrollment and eligibility workflows, absence and leave tracking, time accrual rules, and payroll processing interfaces consistent with Core HR functional patterns. Project activity explicitly included a Gap Analysis that identified implementation challenges across Human Resources, Personnel Administration, Benefits, Absence Management, Time Accrual, and Payroll in Lawson HCM, and the team documented recommended remediation steps and configuration adjustments to address those gaps.
Governance and rollout workstreams were informed by the Gap Analysis, with recommendations focused on process alignment between HR operations and payroll, tightened configuration governance, and staged validation of absence and time accrual logic prior to payroll cutover. The narrative centers on Catholic Health Services, Infor Lawson Personnel Administration, Core HR, and the HR and payroll business functions affected, with the Gap Analysis serving as the primary mechanism for identifying and proposing fixes to implementation risks.
|
|
|
|
|
Recruiting | HCM |
|
2015 | 2015 |
|
|
|
|
|
Recruiting | HCM |
|
2015 | 2015 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Onit | Legacy | Onit ContractWorks | Contract Lifecycle Management | Content Management | n/a | 2022 | 2022 |
In 2022 Catholic Health Services implemented Onit ContractWorks for Contract Lifecycle Management to replace manual paper routing and wet signatures across its corporate agreements. The implementation targeted a healthcare operator running 38 facilities and serving over 7,500 people annually, with the stated need to improve routing, signature workflows, cost efficiency, and ease of user adoption.
The deployment focused on contract repository and approval workflow capabilities within Onit ContractWorks, including electronic signature configuration, custom alerting for key dates, and visibility controls for legal reviewers. The team configured multi‑approver workflows that reflect the organization’s common five approver pattern, and provisioned 10 electronic signature licenses to support routine execution and signoff of agreements.
Operational adoption concentrated on Materials Management, Legal, and corporate administration, with the system used to route both contracts and invoices for corporate approval. Catholic Health Services extended use of Onit ContractWorks into at least one affiliated entity that manages 16 senior housing projects to streamline invoice approvals, demonstrating cross‑entity operational coverage without named third party integrations.
Governance and process changes were driven by new executive leadership, who required a more efficient approval model and better audit visibility. Rollout included stakeholder engagement to overcome initial resistance, configuration of status tracking so approvers and administrators can see contract location and signoff state, and customer success support from the Onit ContractWorks team to accelerate adoption.
Results reported by Catholic Health Services include elimination of paper hunting and a reduction in approval cycle time, with the organization estimating approval time has been cut in half to approximately one week instead of two. Legal gained improved visibility into contract status and renewal dates through Onit ContractWorks, enabling faster responses to contract inquiries and clearer process oversight.
|
|
|
|
|
Digital Signing | Content Management |
|
2018 | 2018 |
|
|
|
|
|
Digital Signing | Content Management |
|
2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Catholic Health Services deployed Hotjar on its public website. The Hotjar implementation, provided by Contentsquare, functions as a Customer Experience application to capture behavioral analytics and on-site qualitative feedback supporting web-based patient engagement and digital marketing functions.
The deployment centers on client-side instrumentation of the public website, leveraging Hotjar session recordings, heatmaps, funnel analysis, and on-site feedback widgets to surface usability issues and user intent signals. Operational ownership is aligned with digital marketing and web operations teams, with captured behavioral data integrated into UX and analytics workflows for iterative content and form optimization and to inform patient experience monitoring and site analytics processes.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
SD-WAN | IaaS |
|
2023 | 2023 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Next Generation Firewall | CyberSecurity |
|
2023 | 2023 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||