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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Catholic Health Services Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor Lawson Personnel Administration Core HR HCM n/a 2015 2015
In 2015 Catholic Health Services implemented Infor Lawson Personnel Administration as a Core HR solution to centralize personnel and workforce management across its Human Resources function. The deployment targeted Personnel Administration, Benefits, Absence Management, Time Accrual, and Payroll components within Lawson HCM, positioning Infor Lawson Personnel Administration to serve core HR, payroll administration, and benefits lifecycle workflows. The implementation included configuration of personnel record management, benefit enrollment and eligibility workflows, absence and leave tracking, time accrual rules, and payroll processing interfaces consistent with Core HR functional patterns. Project activity explicitly included a Gap Analysis that identified implementation challenges across Human Resources, Personnel Administration, Benefits, Absence Management, Time Accrual, and Payroll in Lawson HCM, and the team documented recommended remediation steps and configuration adjustments to address those gaps. Governance and rollout workstreams were informed by the Gap Analysis, with recommendations focused on process alignment between HR operations and payroll, tightened configuration governance, and staged validation of absence and time accrual logic prior to payroll cutover. The narrative centers on Catholic Health Services, Infor Lawson Personnel Administration, Core HR, and the HR and payroll business functions affected, with the Gap Analysis serving as the primary mechanism for identifying and proposing fixes to implementation risks.
Recruiting HCM 2015 2015
Recruiting HCM 2015 2015
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Onit Legacy Onit ContractWorks Contract Lifecycle Management Content Management n/a 2022 2022
In 2022 Catholic Health Services implemented Onit ContractWorks for Contract Lifecycle Management to replace manual paper routing and wet signatures across its corporate agreements. The implementation targeted a healthcare operator running 38 facilities and serving over 7,500 people annually, with the stated need to improve routing, signature workflows, cost efficiency, and ease of user adoption. The deployment focused on contract repository and approval workflow capabilities within Onit ContractWorks, including electronic signature configuration, custom alerting for key dates, and visibility controls for legal reviewers. The team configured multi‑approver workflows that reflect the organization’s common five approver pattern, and provisioned 10 electronic signature licenses to support routine execution and signoff of agreements. Operational adoption concentrated on Materials Management, Legal, and corporate administration, with the system used to route both contracts and invoices for corporate approval. Catholic Health Services extended use of Onit ContractWorks into at least one affiliated entity that manages 16 senior housing projects to streamline invoice approvals, demonstrating cross‑entity operational coverage without named third party integrations. Governance and process changes were driven by new executive leadership, who required a more efficient approval model and better audit visibility. Rollout included stakeholder engagement to overcome initial resistance, configuration of status tracking so approvers and administrators can see contract location and signoff state, and customer success support from the Onit ContractWorks team to accelerate adoption. Results reported by Catholic Health Services include elimination of paper hunting and a reduction in approval cycle time, with the organization estimating approval time has been cut in half to approximately one week instead of two. Legal gained improved visibility into contract status and renewal dates through Onit ContractWorks, enabling faster responses to contract inquiries and clearer process oversight.
Digital Signing Content Management 2018 2018
Digital Signing Content Management 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2018 2018
In 2018, Catholic Health Services deployed Hotjar on its public website. The Hotjar implementation, provided by Contentsquare, functions as a Customer Experience application to capture behavioral analytics and on-site qualitative feedback supporting web-based patient engagement and digital marketing functions. The deployment centers on client-side instrumentation of the public website, leveraging Hotjar session recordings, heatmaps, funnel analysis, and on-site feedback widgets to surface usability issues and user intent signals. Operational ownership is aligned with digital marketing and web operations teams, with captured behavioral data integrated into UX and analytics workflows for iterative content and form optimization and to inform patient experience monitoring and site analytics processes.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2021 2021
SD-WAN IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Next Generation Firewall CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Catholic Health Services
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Catholic Health Services Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Catholic Health Services Technographics

Catholic Health Services is a Healthcare organization based in United States, with around 2500 employees and annual revenues of $400.0 million.

Catholic Health Services operates a diverse technology stack with applications such as Infor Lawson Personnel Administration, Onit ContractWorks and Hotjar, covering areas like Core HR, Contract Lifecycle Management and Customer Experience.

Catholic Health Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Onit and Contentsquare.

Catholic Health Services recently adopted applications including Fortinet SD-WAN in 2023, Fortinet FortiGate NGFW in 2023 and Onit ContractWorks in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Catholic Health Services’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Catholic Health Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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