CCS McLays
Rhymney House, Copse Walk, Cardiff Gate International Business Park,
Cardiff, CF23 8RB,
United Kingdom
Cardiff, CF23 8RB,
United Kingdom
44 29 2010 4800
Manufacturing
CCS McLays Technographics
CCS McLays Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CCS McLays and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 CCS McLays employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CCS McLays has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CCS McLays is running and its propensity to invest more and deepen its relationship with Sage , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CCS McLays revenues, which have grown to $54.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CCS McLays intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CCS McLays Tech Stack and Enterprise Applications
CCS McLays ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 CCS McLays implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial backbone. The deployment targeted core manufacturing and distribution operations at the company, aligning order fulfillment and warehouse transaction recording with financial posting processes.
The implementation centered on standard ERP Financial capabilities, including inventory management and order to cash workflows. Configuration emphasized warehouse transaction processing for picking orders, checking stock, packing and wrapping pallets, and the generation of delivery paperwork and packing lists within Sage Business Cloud X3.
Operational coverage included warehouse, logistics, operations, and finance functions where shop floor activities were captured as transactions in Sage Business Cloud X3. Picking, stock checks, pallet packing and delivery completion were executed as operational workflows that fed inventory movements and delivery documentation into the ERP.
Governance focused on enforcing structured transaction recording and reconciliation of delivery paperwork inside Sage Business Cloud X3, standardizing the handoff between warehouse processes and financial recordkeeping. The deployment integrated these operational workflows directly into the ERP Financial environment to provide a single system of record for stock, deliveries and associated paperwork.
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CCS McLays AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, CCS McLays implemented Hubspot Live Chat on their website. The deployment uses Hubspot Live Chat as a Chatbots and Conversational AI solution embedded in the public web front end to handle inbound customer inquiries and basic lead capture.
Configuration focused on the web chat widget and conversational workflows, including pre-chat qualification, automated greeting sequences, canned responses, and conversation logging into Hubspot contact records and the platform inbox. The Hubspot Live Chat implementation leverages persistent transcripts and form capture to convert anonymous visitors into tracked contacts and support follow up workflows.
Operational ownership is assigned to marketing and customer service teams, who operate the shared conversation inbox, define routing rules, and maintain chatflows and response templates. The scope is the company website customer touchpoint, aligning Chatbots and Conversational AI with sales and customer service functions while centralizing conversational data within the Hubspot environment for lead management and support processes.
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CCS McLays Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, CCS McLays deployed Microsoft 365 as its primary Collaboration platform. The implementation for the 160-employee UK manufacturing firm is evident on the company website and establishes Microsoft 365 as the core productivity and communication layer for the business.
The deployment emphasized standard Microsoft 365 modules, including Exchange Online for enterprise email, Microsoft Teams for synchronous collaboration and meetings, SharePoint Online and OneDrive for document management and file-sharing, and the Office productivity suite for desktop and web authoring. Tenant configuration and Microsoft 365 administration controls were implemented to manage licensing, mail flow, and service configuration across the organization.
Architecture followed a cloud-hosted Microsoft 365 tenant model with Azure Active Directory identity services used to provide single sign-on and access control across Microsoft 365 applications. The implementation scope covered cross-functional business functions typical for a manufacturing SME, including operations, finance, sales, and administrative teams, consolidating email, file collaboration, and team communication onto Microsoft 365.
Governance was structured around centralized admin roles, SharePoint and OneDrive site-level sharing policies, and standard retention controls configured through the Microsoft 365 admin experience. Rollout and user adoption focused on staged provisioning of mailboxes and Teams workspaces, along with basic governance to control external sharing and access rights within the Collaboration environment.
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CCS McLays Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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CCS McLays CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics, Lead Generation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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CCS McLays IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CCS McLays CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at CCS McLays
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Director | Director | Finance | |
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Financial Controller | Director | Finance | |
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Apps Being Evaluated by CCS McLays Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CCS McLays IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CCS McLays digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CCS McLays Technographics
CCS McLays is a Manufacturing organization based in United Kingdom,
with around 160 employees and annual revenues of $54.0 million.
CCS McLays operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), Hubspot Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
CCS McLays has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, HubSpot and Microsoft.
CCS McLays recently adopted applications including
HubSpot CMS in 2021, Hubspot Marketing Automation in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CCS McLays’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CCS McLays’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CCS McLays technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.