
Victoria, 3205, VIC,
Australia
Cengage Learning Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cengage Learning Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Cengage Learning Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cengage Learning Australia has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2020, Zendesk Chat for Chatbots and Conversational AI in 2021, Support Hero Knowledge Management System for Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cengage Learning Australia is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Zendesk , Support Hero or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cengage Learning Australia revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cengage Learning Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Support Hero | Legacy | Support Hero Knowledge Management System | Content Management | Content Management | n/a | 2019 | 2019 |
|
|
|
Web Content Management | Content Management |
|
2014 | 2014 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
First Name | Last Name | Title | Function | Department | Phone |
---|
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |