Cenlar FSB
425 Phillips Blvd,
Ewing, 8618, NJ,
United States
Ewing, 8618, NJ,
United States
1 800-223-6527
Banking and Financial Services
Cenlar FSB Technographics
Cenlar FSB Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cenlar FSB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2817 Cenlar FSB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cenlar FSB has purchased the following applications: Exela Lockbox for AR Automation in 2016, ADP Workforce Now for Core HR in 2014, ICE Mortgage Black Knight MSP for Loan Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cenlar FSB is running and its propensity to invest more and deepen its relationship with Exela Technologies , ADP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cenlar FSB revenues, which have grown to $720.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cenlar FSB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cenlar FSB Tech Stack and Enterprise Applications
Cenlar FSB ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exela Technologies | Legacy | Exela Lockbox | AR Automation | ERP | n/a | 2016 | 2016 |
In 2016, Cenlar FSB implemented Exela Lockbox under the AR Automation category. The deployment uses a third-party processing model with Exela Technologies and TransCentra, Inc handling check processing for lockbox receipts, while Ventanex provides a web-based payment channel for borrowers. This configuration centralizes remittance capture and payment intake through external services rather than internal payment collection tooling.
Exela Lockbox was configured to deliver lockbox processing capabilities aligned with AR Automation, including image-based check capture, remittance data extraction, posting-ready payment files, and exception handling workflows. The implementation supported automated remittance posting and reconciliation preparation, producing payment data that could be consumed by upstream accounting and servicing workflows. Use of the Ventanex web-based service supplemented the lockbox flow by capturing electronic borrower payment records.
Operational coverage included payments intake, servicing and accounting functions responsible for reconciliation and posting of received payments. Integrations explicitly cited in regulatory filings include Exela Technologies and TransCentra for physical check processing and Ventanex for borrower-facing web payments, with data exchanges feeding Cenlar operational workflows. The implementation scope focused on lockbox processing and web payment capture rather than core servicing system replacement.
Cenlar elected to assume responsibility for assessing compliance with the servicing criterion as permitted by Regulation AB Compliance and Disclosure Interpretations of the Division of Corporation Finance 200.06 "Vendors Engaged by Servicers". The filing records that there were no instances of occurrence in the Applicable Reporting Period. Governance activities therefore included vendor oversight, compliance assessment and reporting tied to lockbox and web payment processing.
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Cenlar FSB HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, Cenlar FSB implemented ADP Workforce Now for Core HR. The implementation centralized payroll and HR operational controls to support biweekly payroll production, regulatory compliance reporting, and time off administration across payroll, HR, benefits, and accounting functions.
ADP Workforce Now was configured to manage biweekly payroll processing, production of biweekly payroll reports, general ledger mapping required by accounting to fund payroll, and calculation of retro pay for salary adjustments. Configuration also covered benefits census and year end ESOp and 401k census reporting, verification of employment processing, and a suite of compliance reports including Affirmative Action Plan, EEO reporting, Vet 100, NJ Census, US Department of Commerce Census, and US Economic Census.
The solution operated with time and attendance integration through Enterprise Etime feeding leave balances and time-off data into ADP Workforce Now, and with accounting handoffs for GL mapping and payroll funding. Operational coverage included payroll oversight teams responsible for identifying and resolving biweekly processing errors, management of unemployment claims to assure accurate tax rate application, and coordination with accounting for payroll funding and reporting.
Governance and workflow changes included structured biweekly oversight and exception resolution processes, quarter and year end payroll review workflows to surface tax and W2 related issues, and standardized procedures for updating employee files and adding new employees into the Payroll HR system. Processes for managing vacation, sick, and personal time through Enterprise Etime and ADP were institutionalized to maintain payroll accuracy and compliance.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Cenlar FSB ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ICE Mortgage Technology | Legacy | ICE Mortgage Black Knight MSP | Loan Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Cenlar FSB implemented ICE Mortgage Black Knight MSP as its Loan Management platform. The deployment was scoped to support Cenlar’s role as a residential mortgage subservicer and aligns with a servicing footprint cited at approximately 37 million active first mortgages and home equity loans across the U.S.
ICE Mortgage Black Knight MSP was configured as a unified, end to end loan servicing system covering loan onboarding, cash management, investor reporting, loss mitigation and default processing. The implementation included Black Knight’s Servicing Digital consumer interface to surface mortgage, property and local market information, and it incorporated the vendor’s property records database, advanced analytics and automated valuation models for servicing decision support.
Operational integrations center on servicing workflows and customer engagement, with Servicing Digital drawing data directly from the MSP servicing platform. Functional coverage explicitly spans servicing operations, borrower self service, investor accounting and default management, including Bankruptcy, Foreclosure, Invoicing and Claims capabilities to manage non performing loans.
Cenlar’s relationship with the MSP platform includes ongoing vendor support and contract renewals, and the platform is described as scalable with award winning client support. The vendor statements for the implementation emphasize platform scalability and capabilities to increase operational efficiency, reduce operating costs and improve risk mitigation for servicing operations.
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Loan Management | ERP Services and Operations |
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2022 | 2022 |
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Loan Management | ERP Services and Operations |
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2022 | 2022 |
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Cenlar FSB AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Cenlar FSB Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Cenlar FSB CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Cenlar FSB ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Cenlar FSB PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Cenlar FSB IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cenlar FSB CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cenlar FSB
| First Name | Last Name | Title | Function | Department | Phone | |
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2nd Vice President Human Resources, Talent Development Manager | VP | HR | |
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Vice President Human Resources | VP | HR | |
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Recruiting Manager, Talent Acquisition | Manager | HR | |
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Vice President and IT Manager, Technical Operations | VP | IT | |
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Director of Compensation and Benefits | Director | HR | |
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HRIS Manager | Manager | HR | |
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Executive Vice President and Chief Operating Officer | CXO | Finance | |
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EVP & Chief Financial Officer | CXO | Finance | |
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VP, Enterprise Technology Services | VP | IT | |
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VP Operations | VP | Operations | |
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Vice President of Mortgage Servicing | VP | Operations | |
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Senior Vice President, Loan Operations | VP | Operations | |
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Apps Being Evaluated by Cenlar FSB Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cenlar FSB IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cenlar FSB digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Cenlar FSB Technographics
Cenlar FSB is a Banking and Financial Services organization based in United States,
with around 2817 employees and annual revenues of $720.0 million.
Cenlar FSB operates a diverse technology stack with applications such as
Exela Lockbox, ADP Workforce Now and ICE Mortgage Black Knight MSP,
covering areas like AR Automation, Core HR and Loan Management.
Cenlar FSB has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exela Technologies, ADP and ICE Mortgage Technology.
Cenlar FSB recently adopted applications including
ICE Mortgage Black Knight Servicing Digital in 2022, ICE Mortgage Black Knight Borrower Digital in 2022 and Zoominfo Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cenlar FSB’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cenlar FSB’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cenlar FSB technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.