Sterling Heights, 48310, MI,
United States
Center for Computer Resources Technographics
Center for Computer Resources Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Center for Computer Resources and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Center for Computer Resources employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Center for Computer Resources has purchased the following applications: Microsoft 365 for Collaboration in 2016, Automattic Jetpack CRM for CRM in 2014, New Relic APM for Application Performance Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Center for Computer Resources is running and its propensity to invest more and deepen its relationship with Microsoft , CoreDial , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Center for Computer Resources revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Center for Computer Resources intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Center for Computer Resources Tech Stack and Enterprise Applications
Center for Computer Resources Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Center for Computer Resources began using Microsoft 365 to support Collaboration across its U.S. professional services operations. The deployment targets an organization of about 80 employees and aligns Microsoft 365 with core business functions including internal collaboration and document management.
Microsoft 365 is deployed as a cloud hosted SaaS suite and is used for email, document collaboration, cloud file storage, and productivity applications, reflecting typical Collaboration category capabilities. Using Microsoft 365 on their website, the firm surfaces shared content and supports client facing information workflows.
Configuration and governance are managed through centralized tenant administration, with role based account provisioning and policy driven access controls to manage users and external sharing. Operational scope focuses on firm wide collaboration across professional services staff in the United States, with Microsoft 365 embedded in communication and document collaboration workflows.
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Collaboration, Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Center for Computer Resources CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2014 | 2014 |
In 2014, Center for Computer Resources deployed Automattic Jetpack CRM on their website, adopting a website-integrated customer relationship management capability. The implementation uses Automattic Jetpack CRM to provide front-facing contact capture and back-office client record management within the CRM category.
Automattic Jetpack CRM was configured to centralize contact and lead data, support contact record management, and enable activity tracking and email communications, reflecting standard CRM functional workflows. The configuration emphasizes web form based lead capture, segmented contact lists, and templated outreach workflows, aligning application behavior with inbound client intake and repeat client engagement processes.
Operational coverage focuses on sales and client services functions, with the CRM serving as the primary repository for prospect and client information accessible from the website. Governance centered on standardizing intake workflows, contact assignment rules, and data hygiene practices for web sourced records, enabling a single instrumented source of truth for customer touchpoints.
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Lead Generation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Center for Computer Resources ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2013 | 2013 |
In 2013, Center for Computer Resources implemented New Relic APM to instrument and monitor its public website. New Relic APM is deployed as an Application Performance Management solution and was embedded to capture application-level telemetry and real-user performance data for the company website.
The implementation uses Application Performance Management capabilities such as language-specific agents and browser monitoring modules to collect transaction traces, error rates, and response time visibility. Configuration focused on website-centric instrumentation, including front-end user experience monitoring and server-side application tracing consistent with standard APM deployments.
Operational ownership for the New Relic APM rollout resides with the application operations and IT teams supporting the website within the United States, where telemetry is used to inform incident triage and performance tuning workflows. Governance emphasized continuous instrumentation and alerting configuration to keep application-level observability aligned with web operations and support processes.
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Center for Computer Resources IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Center for Computer Resources
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Apps Being Evaluated by Center for Computer Resources Executives
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