New Ollerton, NG22 9DP,
United Kingdom
Center Parcs Technographics
Center Parcs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Center Parcs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9800 Center Parcs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Center Parcs has purchased the following applications: Zellis MyView for Employee Self Service in 2020, SAP BW (Business Warehouse) for Data Warehouse in 2011, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Center Parcs is running and its propensity to invest more and deepen its relationship with Zellis , Moodle , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Center Parcs revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Center Parcs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Center Parcs Tech Stack and Enterprise Applications
Center Parcs HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis MyView | Employee Self Service | HCM | n/a | 2020 | 2021 |
In 2020, Center Parcs implemented Zellis MyView on their website. The Zellis MyView Employee Self Service deployment provides a web portal interface that exposes employee-facing HR functionality directly through the Center Parcs site. The implementation scope covers Center Parcs operations in the United Kingdom and is intended to serve roughly 9,800 employees. The public dashboard link demonstrates a hosted dashboard experience surfaced via the corporate web channel.
The implementation centers on Employee Self Service capabilities, including payslip and document access, leave and absence requests, personal data maintenance, and self-service HR workflows consistent with the Employee Self Service category. Administration and governance are aligned to HR and payroll teams for access controls and workflow approvals, with the portal used as the primary employee touchpoint. Zellis MyView is presented as the central employee portal for HR and payroll functions within Center Parcs operational coverage.
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Learning and Development | HCM |
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2020 | 2020 |
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Task Management | HCM |
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2023 | 2024 |
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Center Parcs Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2011 | 2011 |
In 2011, Center Parcs implemented SAP BW (Business Warehouse) as its Data Warehouse to centralize retail and payroll HR reporting. The deployment established a single reporting layer to support operational extracts and scheduled reporting across retail administration and HR payroll functions.
SAP BW (Business Warehouse) was configured with a data model and scheduled extraction routines to ingest EPOS transactional extracts, support daily EPOS reconciliation, and generate daily, weekly, and monthly reports. Functional capabilities implemented emphasized transactional reporting, reconciliation workflows, headcount and absence reporting for new starters, leavers, holidays and sickness, and data export into Excel for downstream analysis.
Architecture and integrations centered on SAP BW as a centralized reporting platform with ETL processes loading EPOS data feeds and producing queryable analytical layers and flat extracts for operational users. Operational coverage targeted retail operations and HR payroll administration, enabling retail administrators to perform EPOS reconciliation on a daily basis and deliver timely operational reports.
Governance work focused on operationalizing reconciliation processes, scheduling report delivery, and documenting data quality controls and procedures, with SAP BW used as the canonical reporting source for retail and HR operational metrics. User level configuration and training supported the transition from shop floor data capture to office based retail administration responsibilities including payroll HR maintenance and regular reporting.
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Center Parcs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Center Parcs deployed Microsoft 365 as its Collaboration platform. The deployment is referenced on the Center Parcs website and was scoped to support collaboration across the company headquartered in the United Kingdom, covering corporate functions and operational staff across its resort and hospitality operations with roughly 9,800 employees. Microsoft 365 was provisioned to deliver core Collaboration capabilities including enterprise email, real time chat and meetings, team collaboration sites via SharePoint, cloud file storage with OneDrive, and the suite of Office desktop and web applications. This positions Center Parcs Microsoft 365 Collaboration as the primary system for corporate communication, document management, and team productivity.
Architecturally the implementation aligns with a cloud tenant model for Microsoft 365, with centralized identity and access controls and role based permissioning to manage departmental collaboration and information access. Governance emphasis appears on information management and collaboration policy enforcement, including standardized sharing controls, mailbox and content retention, and site provisioning workflows to align collaboration with operational processes. The Microsoft 365 implementation was integrated into Center Parcs operational tooling visible through their public site, and it supports standard collaboration workflows across business functions such as HR, operations, finance, and guest services.
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Center Parcs Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Center Parcs eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Center Parcs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2022 | 2022 |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2008 | 2008 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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Center Parcs TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Center Parcs PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Center Parcs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Center Parcs
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| No data found | ||||||
Apps Being Evaluated by Center Parcs Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-07-02 | Center Parcs | Evaluated | Adobe Systems | Adobe Target Recommendations | Personalization and Product Recommendations | eCommerce |
| 2024-08-19 | Center Parcs | Evaluated | IBM | IBM Watson Assistant | Chatbots and Conversational AI | AI-Powered Application |