Jefferson City, 65101, MO,
United States
Central Bank Technographics
Central Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Central Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2793 Central Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central Bank has purchased the following applications: Corcentric Accounts Payable Automation for AP Automation in 2019, ADP SmartCompliance for Payroll Tax Compliance in 2017, Q2 Digital Banking Platform for Digital Banking in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central Bank is running and its propensity to invest more and deepen its relationship with Corcentric , ADP , Q2 Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central Bank revenues, which have grown to $787.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Central Bank Tech Stack and Enterprise Applications
Central Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Corcentric | Legacy | Corcentric Accounts Payable Automation | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019 Central Bank implemented Corcentric Accounts Payable Automation to digitize invoice processing and remove paper file cabinets from its finance operation. The project is explicitly framed as an AP Automation deployment using Corcentric Accounts Payable Automation to create end to end electronic invoice workflows and visibility, according to Lisa Pittman with Central Bancompany, Inc.
The implementation focused on standard AP Automation capabilities, including invoice capture and imaging, electronic document management, automated data extraction, configurable approval routing, exception handling, and invoice-to-payment workflow orchestration. Configuration emphasized workflow transparency and auditability, with process automation applied to accounts payable touchpoints to reduce manual routing and centralize invoice processing within the finance organization.
Operational scope covered the accounts payable and broader finance teams, with governance changes to formalize digital approval paths and records retention in lieu of physical cabinets. Corcentric Accounts Payable Automation was used to establish consistent approval controls and visibility across AP processing, delivering the stated outcomes of eliminating file cabinets and providing clearer workflow transparency.
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Central Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP SmartCompliance | Payroll Tax Compliance | HCM | n/a | 2017 | 2017 |
In 2017 Central Bank implemented ADP SmartCompliance for Payroll Tax Compliance, deploying the ADP SmartCompliance Health Compliance module to support Affordable Care Act reporting requirements. Central Bank is a Midwest community oriented financial institution operating more than 140 locations with approximately 2,793 employees, and payroll processing is managed centrally by Payroll Manager Trish Tellman.
The deployment focused on the Health Compliance capability within ADP SmartCompliance, with functional modules configured for ACA reporting and health benefits compliance workflows. ADP SmartCompliance was provisioned to consume payroll and HR data, aligning health-compliance reporting processes with the bank’s payroll cadence.
Operationally the ADP SmartCompliance implementation is integrated with the bank’s existing ADP eTime and ADP Enterprise HR systems, linking time capture, HR records, and payroll processing to maintain consistent compliance inputs. Coverage spans all bank locations and the full payroll function, with Trish Tellman responsible for processing payroll for every employee across sites and coordinating compliance reporting.
Governance centered on the payroll organization and compliance reporting cadence, embedding the ADP SmartCompliance Health Compliance module into standard payroll and HR workflows to centralize ACA filing and monitoring. The configuration illustrates the role of ADP SmartCompliance in unifying Payroll Tax Compliance activities with timekeeping and HR systems for institution-wide ACA obligations.
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Workforce Analytics | HCM |
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2017 | 2017 |
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Central Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Central Bank implemented Q2 Digital Banking Platform to advance its Digital Banking capabilities and consolidate customer-facing channels. The initial scope emphasized online and mobile channel enablement to support retail account management and commercial account servicing across the institution.
The implementation centered on typical Digital Banking modules, including electronic account opening and customer onboarding, account and deposit servicing, payments and transfers, digital lending front-end workflows, and self-service channel orchestration. Central configuration work addressed authentication flows, session management, digital product configuration, and analytics instrumentation to support monitoring of channel performance and customer experience.
Operational rollout used a phased enablement approach with formalized governance, creating a centralized digital channel governance team to manage change control, release cadence, and product configuration standards. Training and staged feature enablement were applied across product management, operations, and customer service to align workflows and incident response processes with the new platform.
Central Bank Q2 Digital Banking Platform Digital Banking consolidated online access, payments, and lending workflows into a unified digital channel framework, emphasizing channel orchestration, configurable modules, and governance-driven operational processes rather than named systems integration details.
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Digital Banking | ERP Services and Operations |
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2019 | 2019 |
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Central Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Central Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Central Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2008 | 2008 |
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Central Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Central Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Central Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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Central Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Central Bank
Apps Being Evaluated by Central Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-10 | Central Bank | Evaluated | FIS Global | FIS Modern Banking Platform | Core Banking | ERP Services and Operations |
| 2024-06-18 | Central Bank | Evaluated | PayPal | PayPal Braintree | Payment Processing | ERP |