Central Coast Council
2 Hely Street,
Wyong, 2259, NSW,
Australia
Wyong, 2259, NSW,
Australia
61 2 4306-7900
Government
Central Coast Council Technographics
Central Coast Council Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Central Coast Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2487 Central Coast Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central Coast Council has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Frontier Software LD21 for Learning and Development in 2017, TechnologyOne OneCouncil SaaS ERP for Government ERP in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central Coast Council is running and its propensity to invest more and deepen its relationship with Oracle , Frontier Software , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central Coast Council revenues, which have grown to $484.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central Coast Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Central Coast Council Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Central Coast Council implemented Oracle Cloud ERP as an ERP Financial deployment for municipal finance and procurement functions. The program targeted cloud SaaS provisioning of Oracle Cloud ERP to centralize accounts payable, accounts receivable, general ledger, fixed assets, procurement, cash or cost enablement, and budget processes across the council.
The implementation covered Oracle Cloud AP, AR, FA, GL, CE, PO, and Budget modules. Project activities included AS-IS and TO-BE process analysis, detailed business requirements gathering, and Oracle Cloud Financial system configuration driven by those requirements. Financial data preparation and conversion workstreams included chart of accounts mapping, budget COA mapping, supplier master conversion, AP open invoice conversion, customer and AR open transaction conversion, fixed asset data migration, project data, and GL trial balance validation.
Operational coverage emphasized finance and procurement business functions, providing end user support for i-procurement, AP, AR, FA, GL, and CE workflows. The implementation narrative does not specify third party system integrations, the focus was on configuring Oracle Cloud ERP native modules and aligning procurement and financial workflows to the new cloud system.
Governance and rollout activities included creation of business cases for daily month-end and year-end financial processes, user acceptance testing support, and production of a detailed training manual for end users. Existing accounting data was converted into Oracle Cloud financial modules with reported data accuracy, and the engagement received very positive feedback from end users and the project manager for documentation and support during the implementation process.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software LD21 | Learning and Development | HCM | n/a | 2017 | 2017 |
In 2017 Central Coast Council implemented Frontier Software LD21 to support its Learning and Development agenda for a 2,400 person municipal workforce. The deployment targeted the council's human resources and learning and development teams, and was oriented to coordinate professional development activity and manage workforce transition during an organisation merger.
Frontier Software LD21 configurations focused on core learning administration capabilities including course scheduling and enrolment, learner record management, training needs analysis and skills audit workflows, and tracking of corporate training budgets and higher education sponsorship programs. The implementation supported production of training materials and maintained a central record of employee development activity to feed governance reporting and compliance workflows.
Operationally Frontier Software LD21 was used alongside existing HR and records systems, with training data captured for executive reporting and corporate communications. The council maintained parallel use of CHRIS21 and electronic document management systems for HR transactions and corporate records, and integrated learning outputs into intranet and website communications for staff.
Governance and process changes included tighter coordination between L&D administration and managers, standardised training needs analysis and skills audits, and escalation of HR development metrics to the CEO and executive leadership team. Explicit outcomes reported from the period include production of HR metrics reporting for executives, generation of staff-facing learning communications, development of training manuals and materials, and execution of staff awards and recognition events.
|
|
|
|
|
Payroll | HCM |
|
2018 | 2018 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2021 | 2021 |
|
|
|
|
|
Time and Attendance | HCM |
|
2018 | 2018 |
|
|
|
|
|
Workforce Management | HCM |
|
2014 | 2014 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne OneCouncil SaaS ERP | Government ERP | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Central Coast Council contracted TechnologyOne OneCouncil SaaS ERP under a 10 year agreement that records a total program cost of AUD 46.4M over the contract term. The signed agreement begins on January 1, 2026 and establishes a four year phased implementation plan supported by dedicated internal governance and project delivery structures, the council reports that the total spend is approximately AUD 4M less than what had been budgeted for the existing system.
The implementation centers on TechnologyOne OneCouncil SaaS ERP as an integrated Government ERP for centralizing the suite of core systems staff use to deliver municipal services. The project narrative emphasizes configuration and phased module activation consistent with Government ERP deployments, with a focus on consolidating finance, asset and service delivery workflows and standardizing customer service and regulatory workflows across council departments.
Integrations and data work are explicitly scoped, the council has budgeted an additional AUD 7.45M internal cost over four years to support data cleansing and migration, integrations to existing systems and staff training. Operational coverage is council wide, impacting departments that deliver community services across the Central Coast, and aligns with industry adoption where 77 percent of NSW councils are transitioning to TechnologyOne.
Governance is formalized with dedicated internal project delivery structures and a technology leadership hire, the council has begun recruiting a Chief Technology Officer to lead technology strategy and oversee implementation while reporting to the Director of Corporate Services. Contract negotiation outcomes include defined service level expectations and strengthened contractual protections intended to govern delivery, data sovereignty and privacy obligations during rollout.
Council forecasts the implementation will deliver AUD 4.2M in savings over the 10 year contract and anticipates further workflow efficiencies as systems stabilize, the council also cites competitive pricing that is significantly below comparable councils. Contractual protections secured during negotiation include a termination for convenience clause, increased liability caps and strengthened data sovereignty and privacy provisions in the TechnologyOne OneCouncil SaaS ERP agreement.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
|
|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
|
|
|
|
|
Project Portfolio Management | PPM |
|
2019 | 2019 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Central Coast Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Central Coast Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Central Coast Council Technographics
Central Coast Council is a Government organization based in Australia,
with around 2487 employees and annual revenues of $484.0 million.
Central Coast Council operates a diverse technology stack with applications such as
Oracle Cloud ERP, Frontier Software LD21 and TechnologyOne OneCouncil SaaS ERP,
covering areas like ERP Financial, Learning and Development and Government ERP.
Central Coast Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Frontier Software and TechnologyOne.
Central Coast Council recently adopted applications including
TechnologyOne OneCouncil SaaS ERP in 2025, Scout Talent in 2021 and SmartSheet in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Central Coast Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Central Coast Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Central Coast Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.