Central Maine Healthcare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Central Maine Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 546 Central Maine Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central Maine Healthcare has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2018, Microsoft 365 for Collaboration in 2020, Keona Health CRM for CRM in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central Maine Healthcare is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , Keona Health or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central Maine Healthcare revenues, which have grown to $66.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central Maine Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 | ||
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Keona Health | Legacy | Keona Health CRM | CRM | CRM | n/a | 2023 | 2023 | In 2023, Central Maine Healthcare deployed Keona Health CRM, implementing Keona Health's CareDesk CRM to centralize and modernize nurse triage and telehealth triage across its Maine hospital system. The implementation positioned the application as a centralized CRM for clinical intake workflows, consolidating inbound call handling, structured telephone triage protocols, and telehealth routing into a single operational console. Configuration emphasized clinical triage modules, call documentation templates, and scheduling extensions, enabling a cohesive triage to scheduling workflow. Keona Health's CareDesk CRM was integrated with EHR workflows to push triage notes and encounter data into patient records, improving documentation continuity and supporting clinician follow up. Operational scope covered nursing triage teams and telehealth services across the system, with governance focused on standardized triage protocols and accelerated onboarding, which Central Maine Healthcare reported reduced nurse onboarding time by approximately 60% and produced a reported 100% improvement in call documentation. After the initial triage rollout, the CRM was expanded to support broader scheduling needs across the system. |
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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Time and Attendance | HCM |
|
2011 | 2011 |
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Workforce Management | HCM |
|
2011 | 2011 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||