Los Angeles, 90040, CA,
United States
CertiPro Solutions Technographics
CertiPro Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CertiPro Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 CertiPro Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
CertiPro Solutions has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Mixpanel for Marketing Analytics in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CertiPro Solutions is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Google , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CertiPro Solutions revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CertiPro Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CertiPro Solutions Tech Stack and Enterprise Applications
CertiPro Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, CertiPro Solutions deployed Zoho SalesIQ on its website, bringing a Chatbots and Conversational AI capability to front-line digital engagement. The deployment positions Zoho SalesIQ as the primary web-based conversational interface for the 20-employee professional services firm based in the United States, concentrating digital inquiry handling on the corporate site. This establishes a CertiPro Solutions Zoho SalesIQ Chatbots and Conversational AI capability supporting lead capture and client support workflows originating from the website.
Configuration is focused on embedded website widgets, visitor tracking, and automated chat workflows consistent with Chatbots and Conversational AI implementations, enabling small-team sales and client services to manage inbound inquiries. Zoho SalesIQ is used to operationalize automated messaging, canned responses, and analytics modules typical of the category, providing visibility into web-originated conversations. Governance and operational ownership are scoped to sales and client services processes for on-site rollout, with the implementation concentrated on the website rather than broader enterprise channels.
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CertiPro Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, CertiPro Solutions implemented Google Workspace (Formerly Google G-Suite) to centralize collaboration across its professional services operations. The deployment leveraged Google Workspace as a cloud SaaS solution in the Collaboration category, provisioning domain managed user accounts for an approximately 20 person staff and standardizing email and calendar services on the corporate domain.
Google Workspace provided Gmail for business email, Google Drive for centralized file storage, Docs and Sheets for real time coauthoring, Calendar for scheduling, and Google Meet for remote meetings, with the full Google Workspace (Formerly Google G-Suite) suite used for internal and client facing workflows. Implementation architecture centered on the Google Workspace admin console with domain verification and account provisioning, and the configuration extended to the public website through Google Apps for Business integration for email routing and contact forms, while governance emphasized centralized user onboarding, role based admin controls, and basic security settings such as password policy and two step verification.
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CertiPro Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mixpanel | Legacy | Mixpanel | Marketing Analytics | CRM | n/a | 2020 | 2020 |
In 2020 CertiPro Solutions implemented Mixpanel on its website as its Marketing Analytics solution. The implementation focused on client-facing web instrumentation to capture event-level user behavior for analytics and reporting.
Mixpanel was configured to support event-based tracking, funnel analysis, cohort segmentation, user property profiling and dashboarding, aligning with typical Marketing Analytics capabilities. Operational ownership centered on marketing and client success workflows within the small professional services firm, supported by a lightweight tagging plan and event taxonomy to ensure consistent data capture across pages.
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CertiPro Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CertiPro Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by CertiPro Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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