Northlake, 60164, IL,
United States
Champion Logistics Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Champion Logistics Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Champion Logistics Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Champion Logistics Group has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2018, Olark Live Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Champion Logistics Group is running and its propensity to invest more and deepen its relationship with Microsoft , Olark , Triumph Business Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Champion Logistics Group revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Champion Logistics Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Champion Logistics Group implemented Microsoft Dynamics GP as its ERP Financial application. The initiative concentrated on migrating core accounting from Microsoft Dynamics AX 2012 to Microsoft Dynamics GP 2018 and was led by the Head of Information Technology.
Configuration and functional work included Management Reporter installation and configuration, AOT and form customizations carried forward from AX, and development of custom reports using SQL Server Reporting Services and SQL query building. Financial automation targeted accounts receivable and accounts payable workflows, with receivable and payable integrations designed, built, and tested using Smart Connect to support ledger posting and transaction reconciliation.
Integrations formed a central pillar of the deployment, with Justransform middleware implemented to manage inbound and outbound Oracle OTM EDI integrations, and bidirectional integration designed between the Customer Order Management and Tracking web portal, Microsoft Dynamics GP 2018, Oracle OTM, and 3PL Central warehouse management systems. EDI administration covered partner profiles and VAN coordination with support for transaction sets including 210, 214, 940, 945, and 997, while autonomous integrations leveraged Smart Connect and APIs to synchronize accounting and operational systems.
Operational governance placed systems administration and integration ownership under the Head of Information Technology, who managed a team comprising C# developers, a SQL DBA, legacy programmers, help desk specialists, and Oracle OTM functional consultants. Infrastructure and resilience work included implementing Datto and Veeam backup and disaster recovery solutions, ongoing Meraki network, firewall and security camera administration, and Windows and Linux server platform management.
The Microsoft Dynamics GP deployment served accounting, finance, order management, and logistics business functions at Champion Logistics Group, with explicit coverage of configuration, custom reporting, EDI and middleware integration, and disaster recovery alignment.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013 Champion Logistics Group implemented Olark Live Chat on their public website. Champion Logistics Group deployed Olark Live Chat as a Chatbots and Conversational AI solution to support customer service and lead capture workflows on its corporate site.
The implementation centers on a web-embedded chat widget and the accompanying operator console, delivering real-time messaging, visitor monitoring, transcript capture, and basic automation such as canned responses and offline messaging. Configuration work included placement of the Olark Live Chat widget on key site pages and setting up agent queues and response templates to align with customer support and sales intake processes.
Operational governance was established through the Olark admin console, with controls for business hours, message templates, and transcript access to standardize responses and escalation paths to phone or email. The deployment scoped to the corporate website and the customer support function, with administration and monitoring handled by internal operations or support managers using the Olark Live Chat tool.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Champion Logistics Group implemented Microsoft 365 to provide enterprise Collaboration capabilities across the company. The deployment established Microsoft 365 as the primary collaboration platform for email, document authoring, and team communication.
Microsoft 365 was configured to deliver core Collaboration modules including Exchange Online for email, SharePoint Online for document management and intranet sites, OneDrive for file synchronization, Microsoft Teams for chat and meetings, and the Office desktop and web apps for authoring. Configuration emphasis included role based access, shared document libraries, and persistent team channels to support coordinated workflows and document version control.
The company website source references Microsoft 365 usage, indicating the tenant is surfaced in web authentication or embeddable collaboration elements as well as internal desktops. Operational coverage spans corporate functions such as operations, finance, and administrative teams, supporting communications, scheduling, and document workflows across the organization.
Governance is described in implementation terms as a centralized Microsoft 365 tenant model with directory managed user identities and policy driven access controls to enforce collaboration hygiene and content retention. Champion Logistics Group implemented Microsoft 365 to unify Collaboration and standardize communications and document control across its transportation business functions.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Intelligent Document Processing | Content Management |
|
2018 | 2018 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transportation Management | SCM |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||