Charlotte Russe
575 Florida St,
San Francisco, 94110, CA,
United States
San Francisco, 94110, CA,
United States
1 415-820-6400
Retail
Charlotte Russe Technographics
Charlotte Russe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Charlotte Russe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8700 Charlotte Russe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Charlotte Russe has purchased the following applications: Ascend SmartTouch Travel and Expense for Expense Management in 2016, Adobe WorkFront for Business Process Management in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Charlotte Russe is running and its propensity to invest more and deepen its relationship with Ascend Software , Block (ex Square, Inc) , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Charlotte Russe revenues, which have grown to $79.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charlotte Russe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Charlotte Russe Tech Stack and Enterprise Applications
Charlotte Russe ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Ascend Software | Legacy | Ascend SmartTouch Travel and Expense | Expense Management | ERP | n/a | 2016 | 2016 |
In 2016 Charlotte Russe implemented Ascend SmartTouch Travel and Expense to standardize its Travel and Expense Management Software capabilities across corporate finance and travel program administration. The Ascend SmartTouch Travel and Expense installation was positioned to centralize expense software management, corporate travel account management, and contractor expense workflows under a single application.
The implementation emphasized core Travel and Expense Management Software functions, including electronic expense reporting, receipt capture, policy enforcement, and multi level approval workflows. Configuration work included role based approval routing, expense policy rule sets, and automated expense report validation to support both employee and contractor submissions.
Operational coverage included corporate finance, procurement and the team responsible for contractor management and corporate travel account management, with the application used to standardize processes for corporate and contingent workforce travel and expense activity. The deployment supported departmental ownership of policy and approvals while providing audit trails and record retention aligned with internal finance controls.
Governance and process changes centered on consolidating expense policy stewardship and travel account administration into the group that manages contractor engagement and expense software management. Ascend SmartTouch Travel and Expense was adopted as the primary Travel and Expense Management Software to enforce consistent workflows and centralized administration across those business functions.
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Payment Processing | ERP |
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2018 | 2018 |
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Charlotte Russe ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Charlotte Russe deployed Adobe WorkFront to manage web-facing work and digital project intake. Adobe WorkFront is used in a Business Process Management context on their website to centralize requests and orchestrate work for online merchandising and content updates.
The implementation leverages Adobe WorkFront capabilities common to Business Process Management systems, including workflow orchestration, centralized work intake forms, approval routing, task assignment, and status tracking. Adobe WorkFront supports coordination of web content updates, campaign execution, and eCommerce operations, providing a single system of record for work tasks tied to the website.
Governance was shifted toward centralized intake and standardized request to delivery processes across digital, marketing, and eCommerce functions, with role based approvals and auditability embedded in the Adobe WorkFront configuration. The deployment emphasizes process standardization and operational control of website work through Adobe WorkFront rather than point solutions.
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Charlotte Russe Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Charlotte Russe deployed Microsoft 365 as its Collaboration platform. The implementation is described as being used on the corporate website and was positioned to support internal communications and content workflows for the retailer headquartered in the United States.
Microsoft 365 was configured to provide core collaboration capabilities typical of the Collaboration category, including cloud email, intranet content management, team chat and meetings, and file synchronization. The deployment aligns with Exchange Online email management, SharePoint Online intranet and document libraries, Microsoft Teams messaging and meetings, and OneDrive file sync for end user collaboration, all delivered through the Microsoft 365 service model.
Operationally the Microsoft 365 deployment covers corporate departments such as merchandising and marketing and extends tooling references to the public website, indicating web‑facing surfacing of Microsoft 365 assets for employee self service or content embedding. Governance was implemented at the tenant level with cloud identity and tenant administration, role based access controls and content governance workflows to support ongoing user provisioning and compliance within the Collaboration platform.
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Collaboration | Collaboration |
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2018 | 2018 |
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Charlotte Russe Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Charlotte Russe eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2019 | 2019 |
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Charlotte Russe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Charlotte Russe PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Charlotte Russe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Charlotte Russe
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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VP/Controller | VP | Finance | |
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Accounting Manager | Manager | Finance | |
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Finance Manager FP&A | Manager | Finance | |
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Finance Director | Director | Finance | |
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Director of Accounting | Director | Finance | |
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Vice President of Production and Sourcing | VP | Procurement | |
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Finance Manager | Manager | Finance | |
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IT Manager, Business Applications | Manager | IT | |
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Payroll Manager | Manager | Finance | |
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Apps Being Evaluated by Charlotte Russe Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Charlotte Russe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Charlotte Russe digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Charlotte Russe Technographics
Charlotte Russe is a Retail organization based in United States,
with around 8700 employees and annual revenues of $79.5 million.
Charlotte Russe operates a diverse technology stack with applications such as
Ascend SmartTouch Travel and Expense, Adobe WorkFront and Microsoft 365,
covering areas like Expense Management, Business Process Management and Collaboration.
Charlotte Russe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ascend Software, Adobe Systems and Microsoft.
Charlotte Russe recently adopted applications including
Exclaimer Cloud Signatures for Office 365 in 2021, Gorgias in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Charlotte Russe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Charlotte Russe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Charlotte Russe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.