Cyberjaya, 63000,
Malaysia
Cheetah Digital Malaysia Technographics
Cheetah Digital Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cheetah Digital Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Cheetah Digital Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cheetah Digital Malaysia has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cheetah Digital Malaysia is running and its propensity to invest more and deepen its relationship with Oracle , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cheetah Digital Malaysia revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cheetah Digital Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cheetah Digital Malaysia Tech Stack and Enterprise Applications
Cheetah Digital Malaysia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Cheetah Digital Malaysia implemented Oracle NetSuite ERP to establish core finance operations for the newly formed local entity while onboarding three account executives, continuing responsibilities carried over from Experian Marketing Services since Cheetah Marketing Technology was part of Experian prior to June 2017. The deployment targeted foundational ERP Financial capabilities to operationalize billing, collections and receivables for the Malaysia office.
The implementation prioritized accounts receivable and collections workflows, with staff participating in an accounts receivable migration into Oracle NetSuite ERP. Configuration work focused on debtor aging, monthly provisioning and standardized collection reporting, enabling the company to submit APAC debtor reports and monthly collection reports as part of regular close activities.
Operational governance was formalized through fortnightly meetings with country finance to address bad debts and customer disputes, a defined escalation path to route inquiries to the correct department, and coordinated information flows between account managers and country finance. Day to day processes emphasized resolving customer and account manager inquiries, providing timely collection updates, strict follow up to maintain cash flow, and institutionalizing monthly provisioning and reporting routines.
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Cheetah Digital Malaysia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Cheetah Digital Malaysia implemented Zoom to provide Audio Video and Web Conferencing capability and exposed meeting functionality directly on their public website. The deployment uses Zoom for client-facing engagement and internal collaboration, enabling web-based meetings, webinars, screen sharing, and session recording consistent with Audio Video and Web Conferencing workflows.
The implementation embeds Zoom meeting access on the corporate site and is configured for public-facing webinar access and scheduled remote sessions, with administrative controls used to manage user provisioning and meeting policies. Operational coverage centers on client engagement and marketing teams in Malaysia, and Zoom is used as the primary audio, video, and web conferencing platform integrated into the firm’s customer interaction paths and internal collaboration processes.
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Collaboration | Collaboration |
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2017 | 2017 |
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Cheetah Digital Malaysia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Cheetah Digital Malaysia implemented DocuSign eSignature under the Digital Signing category on its public website. DocuSign eSignature is used to deliver embedded browser signing and form-based signature capture for customer agreements and consent workflows.
Configuration emphasized templated envelopes, role based access controls, and persistent audit trails to align with standard Digital Signing operational controls. The implementation supports sales and client services processes for contract execution and client onboarding, with governance focused on template management and approval routing to centralize signature custody and document auditability.
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Web Content Management | Content Management |
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2020 | 2020 |
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Cheetah Digital Malaysia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation, Sales Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Cheetah Digital Malaysia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Cheetah Digital Malaysia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Cheetah Digital Malaysia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Cheetah Digital Malaysia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cheetah Digital Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
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| Manager, Global IT Operations - APAC | Manager | IT | ||||
| Senior Financial Accountant | Manager | Finance | ||||
| Director Global Support | Director | Finance |
Apps Being Evaluated by Cheetah Digital Malaysia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||