Skelmersdale, WN8 9SA,
United Kingdom
Chemist4U Technographics
Chemist4U Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chemist4U and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 105 Chemist4U employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chemist4U has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2022, Olark Live Chat for Chatbots and Conversational AI in 2024, Adobe Commerce (ex Magento) for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chemist4U is running and its propensity to invest more and deepen its relationship with Microsoft , Google , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chemist4U revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chemist4U intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chemist4U Tech Stack and Enterprise Applications
Chemist4U ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | Xpedition | 2022 | 2022 |
In 2022, Chemist4U implemented Microsoft Dynamics 365 Business Central as an ERP Financial solution to centralize web sales, warehousing and finance operations. The deployment addressed high transaction volumes from e-commerce channels including direct site sales and marketplace activity, and established Business Central as the core transactional engine across commercial and regulated pharmacy operations.
The implementation deployed Microsoft Dynamics 365 Business Central with core sales order processing, purchase order processing, inventory management and warehouse management modules. The project included configuration for real-time availability and margin visibility, and an add on to capture tracking information. Tasklet handheld scanning software was implemented to optimize receiving, put away and picking processes, using handheld devices for warehouse execution and scan based workflows.
Integrations were executed using Xpedition’s integration framework and Business Central APIs to connect the new Magento ecommerce website and the mobile app, enabling the website to call Business Central for product dimensions and availability. Warehouse handheld users interact directly with Business Central for shipping and fulfillment information, and the deployment scope was extended to migrate the NHS side of the business onto Business Central to align regulated pharmacy operations and 3PL services under the same transactional platform.
Xpedition conducted a Discovery phase, rescued a faltering project, replanned delivery and provided consultancy through build and successive major releases. The engagement included skills transfer and support to an in house Business Central developer to enable day to day changes and ongoing maintenance, and architecture guidance from multi skilled developers to align system design with operational processes.
Reported outcomes from the deployment include real time stock availability, order by order margin visibility, improved customer experience through integrated ecommerce and fulfillment workflows, and stronger KPI tracking for out of stocks and delivery times. Business Central was positioned as a secure, central platform that supports recruitment of staff familiar with leading business systems and enables faster compliance related changes for the regulated pharmacy environment.
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
|
|
|
|
Payment Processing | ERP |
|
2023 | 2023 |
|
Chemist4U AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
|
Chemist4U eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2022 | 2022 |
|
Chemist4U CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2024 | 2024 |
|
|
|
|
|
Customer Analytics, Customer Data Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
Chemist4U ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
Chemist4U TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Chemist4U IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Chemist4U CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
|
IT Decision Makers and Key Stakeholders at Chemist4U
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Operating Officer | CXO | Operations | ||||
| CTO | CXO | IT |
Apps Being Evaluated by Chemist4U Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||