CHEP India
3rd Floor, Aver Plaza, B13, New Link Rd, Andheri West,
Mumbai, 400053,
India
Mumbai, 400053,
India
91 80 0209 7273
Transportation
CHEP India Technographics
CHEP India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CHEP India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 CHEP India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CHEP India has purchased the following applications: Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2021, Oracle Siebel for CRM in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CHEP India is running and its propensity to invest more and deepen its relationship with Microsoft , DocuSign , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CHEP India revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CHEP India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CHEP India Tech Stack and Enterprise Applications
CHEP India Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, CHEP India implemented Microsoft 365 as its Collaboration platform for its India operations, provisioning cloud-based productivity and communication tools across approximately 300 employees. The deployment positioned Microsoft 365 as the primary Collaboration application to support office productivity, email and document workflows for CHEP India's transportation and logistics staff.
Microsoft 365 was configured to provide core Collaboration capabilities including hosted email, document libraries and intranet sites, cloud file storage and synchronization, and real-time team communication and meetings. Configuration emphasized browser and mobile access to Office applications, document versioning, and shared sites to support cross-functional collaboration among operations, logistics and administrative teams. The corporate website also references the use of Microsoft 365 services, indicating public-facing alignment with the company's cloud collaboration posture.
Administration was centralized through the platform tenant management console, with role based access, user provisioning, and standard policy controls applied to mail and content access, appropriate for a mid sized organization. Rollout and operational scope focused on India based sites and business functions such as operations, supply chain coordination and corporate support, with IT governance aligning account management and collaboration policies to corporate standards.
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CHEP India Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, CHEP India implemented DocuSign eSignature on its website to deliver Digital Signing capabilities for customer and partner-facing document execution. The implementation is web-facing, leveraging DocuSign eSignature embedding and API-driven envelope orchestration to present documents, collect electronic signatures, and persist audit evidence for each transaction.
Configuration emphasizes core Digital Signing modules, including document preparation and reusable templates, signer authentication and identity verification, automated envelope routing and recipient sequencing, and immutable audit trail and certificate generation. Operational coverage is centered on website-based signing workflows that manage the document lifecycle from upload and signer assignment through completion and certificate issuance, with centralized administrative controls and audit logs established for governance and compliance.
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CHEP India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Siebel | CRM | CRM | n/a | 2013 | 2013 |
In 2013, CHEP India implemented Oracle Siebel as its CRM platform to centralize customer and pricing master data. The deployment established Oracle Siebel as the primary CRM for managing customer locations, pricing structures and account hierarchies across APAC.
Oracle Siebel was configured to support Customer Master Data and Vendor Master Data capabilities, with explicit use of Siebel CRM 7.8 noted in operational tooling. Functional workflows included customer location and structure maintenance, pricing configuration and customer account auditing, reflecting core CRM master data and pricing modules implemented within the application.
The Siebel implementation operated alongside SAP and PCMS, with documented integrations for synchronizing customer, vendor and pricing records between systems. Operational coverage extended across APAC countries including India, Australia, New Zealand and Southeast Asia, and the CRM connected to internal finance, sales, customer service, asset and credit functions to maintain invoice correctness and transactional accuracy.
Governance emphasized master data controls, weekly audits and adherence to documented control and compliance requirements, with SLAs for request follow up. The program included templates to improve operational efficiency, centralized UAT and regression testing leadership for IS system developments, and coordination and team management to support APAC client engagement and ongoing data quality processes.
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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CHEP India ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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CHEP India TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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CHEP India PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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CHEP India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CHEP India CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at CHEP India
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CHEP India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CHEP India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CHEP India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CHEP India Technographics
CHEP India is a Transportation organization based in India,
with around 300 employees and annual revenues of $30.0 million.
CHEP India operates a diverse technology stack with applications such as
Microsoft 365, DocuSign eSignature and Oracle Siebel,
covering areas like Collaboration, Digital Signing and CRM.
CHEP India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, DocuSign and Oracle.
CHEP India recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and Dynatrace APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CHEP India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CHEP India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CHEP India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.