Chrsm Technographics
Chrsm Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chrsm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Chrsm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chrsm has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Atlassian Jira Service Desk for IT Service Management in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chrsm is running and its propensity to invest more and deepen its relationship with Cisco Systems , Atlassian , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chrsm revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chrsm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chrsm Tech Stack and Enterprise Applications
Chrsm Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Chrsm implemented Cisco Webex Meetings for Audio Video and Web Conferencing across its Belgian operations. The deployment of Cisco Webex Meetings, provided by Cisco Systems, is surfaced on the Chrsm website to enable external meeting access and web-based meeting entry for patients and partners.
The implementation emphasizes core conferencing capabilities typical of the Audio Video and Web Conferencing category, including scheduled and ad hoc video conferencing, screen sharing, meeting recording, and participant management. Cisco Webex Meetings was configured to support standard meeting workflows and collaboration needs for clinical teams and administrative staff, with meeting templates and role-based access controls applied to streamline scheduling and sessions.
Integration points are focused on web delivery, with Cisco Webex Meetings embedded or linked from the Chrsm public website to support external-facing appointment and meeting flows. Operational coverage is organization-wide within Belgium, spanning clinical departments and administrative functions that rely on synchronous audio and video interactions for coordination and outreach.
Governance is organized under centralized IT administration and corporate communications, which oversee meeting policy, user provisioning, and configuration standards for Cisco Webex Meetings. The implementation narrative centers on using Cisco Webex Meetings as the primary Audio Video and Web Conferencing tool, with governance and configuration designed to support secure, consistent conferencing practices for healthcare workflows.
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Chrsm ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Chrsm implemented Atlassian Jira Service Desk as its IT Service Management solution on the company public website. The deployment exposes a web based service portal that handles online request intake and centralizes incident and service request ticketing for the organization.
Atlassian Jira Service Desk was configured with core ITSM functional modules including a service request catalog, incident and problem ticketing, SLA monitoring, request queues, knowledge base publishing, and automation rules for routing and notifications. Workflows were mapped to IT support processes using custom issue types, fields, transition conditions, and automation to enforce assignment and notification rules.
The implementation is embedded on Chrsm's website, positioning Atlassian Jira Service Desk as the primary intake channel for IT support across the Belgium headquartered organization. Governance emphasis included centralized triage procedures, role based access controls for support teams, and documented escalation and SLA handling processes to align service desk operations with organizational support governance.
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Chrsm IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Chrsm deployed Microsoft Azure Cloud Services to host its public website and related application workloads under the Application Hosting and Computing Services category. The Belgium based healthcare organization with approximately 3,000 employees uses Microsoft Azure Cloud Services as the primary cloud platform for externally facing web properties.
The implementation emphasizes platform and infrastructure capabilities typical of Application Hosting and Computing Services, including virtual compute for web front ends, managed platform services for application hosting, object storage for static assets, and content delivery patterns to optimize site performance. Microsoft Azure Cloud Services is configured to support web scale, session handling, and platform monitoring, and the deployment includes CI/CD oriented deployment pipelines and infrastructure as code patterns consistent with cloud hosting best practices.
Operational scope is focused on Chrsm's public website, with the hosting footprint serving users in Belgium and nearby regions and providing a centralized cloud compute layer for web traffic and API endpoints. Integrations documented are limited to the website hosting context, where managed services provide the runtime, storage, and delivery capabilities for site and application components.
Governance and operational controls are implemented through cloud governance policies, role based access controls, and continuous monitoring to support hosting reliability and healthcare operational continuity. The narrative centers on web hosting and compute architecture using Microsoft Azure Cloud Services within the Application Hosting and Computing Services category.
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Chrsm
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Apps Being Evaluated by Chrsm Executives
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