Churchill Mortgage
1749 Mallory Ln Ste 100,
Brentwood, 37027, TN,
United States
Brentwood, 37027, TN,
United States
1 615-370-8888
Banking and Financial Services
Churchill Mortgage Technographics
Churchill Mortgage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Churchill Mortgage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 418 Churchill Mortgage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Churchill Mortgage has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2016, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Churchill Mortgage is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Churchill Mortgage revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Churchill Mortgage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Churchill Mortgage Tech Stack and Enterprise Applications
Churchill Mortgage AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Churchill Mortgage implemented LiveChat on its website. LiveChat is a Chatbots and Conversational AI application deployed to provide a browser embedded conversational interface for customer engagement, lead capture, and real time support on public web pages.
The deployment used a SaaS delivered chat widget embedded in the public web front end, delivering live messaging and automated conversational triggers to site visitors. Operational responsibility is managed by customer service and sales teams who operate the LiveChat agent console and configured conversational workflows to handle inbound inquiries and route potential leads. Governance and process changes included establishing chat operating hours, agent handoff procedures, and scripted response templates aligned to mortgage customer service practices. The implementation scope is focused on the company website and front line digital customer interactions.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Churchill Mortgage Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Churchill Mortgage implemented Microsoft 365 to provide cloud hosted collaboration capabilities. Microsoft 365 is used to deliver Collaboration services that are surfaced in part on their public website and to support corporate productivity and internal collaboration across the organization.
The deployment leverages Microsoft 365 core collaboration modules, including Exchange Online for email, SharePoint Online for document management and intranet content, Microsoft Teams for real time communications, and OneDrive for personal file synchronization, reflecting standard Collaboration functionality. Configuration and provisioning practices align with tenant level setup, mailbox and site configuration, and document library policies typical of a corporate collaboration rollout.
Operational coverage focuses on business functions tied to corporate productivity, internal communications, and website content hosting. Governance emphasis is on role based administration, identity and access management, and content governance to control sharing and external access, consistent with enterprise Collaboration practices.
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Churchill Mortgage Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020 Churchill Mortgage implemented Algolia Search on its public website, deploying Algolia Search to deliver Application, Web and Enterprise Search capabilities for consumer-facing content discovery. The implementation positions Algolia Search as the site search layer for mortgage product information and resource content, improving navigability for prospective borrowers.
The deployment leverages standard Application, Web and Enterprise Search functional components including search indexing, autocomplete and instant search UI, relevance tuning and synonyms management, and typo tolerance. Configuration and schema design focus on indexing web content and tuning ranking rules, while search analytics and query logs are used to refine relevance and facet behavior over time.
Integration with the website is handled through API-driven front-end integration using Algolia Search client libraries and the Algolia dashboard for operational configuration. Ongoing operational tasks are executed through the Algolia dashboard and search analytics, aligning search configuration with the site’s content update cadence and web release processes.
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Churchill Mortgage CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2010 | 2010 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Churchill Mortgage ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Churchill Mortgage SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2021 | 2021 |
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Churchill Mortgage IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Churchill Mortgage CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Churchill Mortgage
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Mortgage Loan Officer | Director | Operations | |
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Senior Operations Manager | Manager | Operations | |
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Chief Compliance Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Controller | Director | Finance | |
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Apps Being Evaluated by Churchill Mortgage Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Churchill Mortgage IT executives and key decision makers. This section highlights Churchill Mortgage's latest recorded technology evaluations, including Experian Verify for Employment, Income and Experience Verification on 2025-08-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Churchill Mortgage digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-08-15 | Churchill Mortgage | Evaluated | Experian | Experian Verify | Employment, Income and Experience Verification | HCM |
FAQ - APPS RUN THE WORLD Churchill Mortgage Technographics
Churchill Mortgage is a Banking and Financial Services organization based in United States,
with around 418 employees and annual revenues of $40.0 million.
Churchill Mortgage operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Algolia Search,
covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Churchill Mortgage has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Algolia.
Churchill Mortgage recently adopted applications including
DocuSign eSignature in 2021, HubSpot CMS in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Churchill Mortgage’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Churchill Mortgage’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Churchill Mortgage technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.