Melville, 11747, NY,
United States
ChyronHego Technographics
ChyronHego Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ChyronHego and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 ChyronHego employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ChyronHego has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Hubspot Live Chat for Chatbots and Conversational AI in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ChyronHego is running and its propensity to invest more and deepen its relationship with Oracle , HubSpot , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ChyronHego revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ChyronHego intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ChyronHego Tech Stack and Enterprise Applications
ChyronHego ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, ChyronHego implemented Oracle NetSuite ERP to support ERP Financial operations across its corporate finance and accounting functions. Oracle NetSuite ERP was configured to manage accounts receivable and collections, billing and recurring invoicing, cash management tied to lockbox and wire postings, general ledger posting and reconciliations, fixed assets accounting, and department level budget versus actual analytics.
The deployment centralized customer onboarding workflows and billing templates, including setup of customer credit profiles and the generation of approximately 500 recurring monthly invoices plus custom pro forma invoice layouts required by broadcast customers. Cash management processes were aligned to daily lockbox and bank wire feeds for posting and reconciliation, and payment processing incorporated an online portal for credit card receipts, while collections workflows included weekly touchpoint calls, liaison reporting to sales representatives, and coordinated management of credit memos and account holds.
Operational coverage focused on the finance organization with close collaboration with sales for receivables management, and staffing patterns included a Staff Accountant role responsible for daily cash posting, monthly journal entry preparation, account reconciliations, and support for financial reporting and sales and use tax filings. Governance and control practices were built into monthly close procedures, with recurring journal entries for prepaid expenses, fixed assets, and accruals, transaction level review of key balance sheet accounts, and ad hoc analytics to support departmental budget reviews.
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ChyronHego AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, ChyronHego deployed Hubspot Live Chat on its public website. Hubspot Live Chat is implemented as the embedded conversational interface to capture visitor intent and manage real-time exchanges, aligning directly with Chatbots and Conversational AI capabilities.
The implementation centers on an on-page live chat widget and conversational workflows, leveraging typical Chatbots and Conversational AI functions such as real-time messaging, scripted responses, chat transcript capture, and structured lead capture fields. Operational coverage is website-driven customer engagement for marketing, sales inquiry qualification, and support triage, with governance focused on chat routing rules, transcript retention, and team handoff playbooks to standardize responses and operational ownership.
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ChyronHego Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, ChyronHego implemented Adobe Connect. Adobe Connect is embedded on ChyronHego’s public website to deliver web conference sessions and on-site webinar experiences for external audiences.
The deployment leverages Audio Video and Web Conferencing capabilities, including persistent virtual meeting rooms, screen and content sharing, session recording, and attendee interaction tools such as chat and polling. The implementation follows a cloud-hosted application architecture with embedded meeting widgets and public-facing session entry points integrated into site navigation and content pages.
Operational scope is focused on external-facing business functions, notably product demonstrations, customer webinars, and partner briefings delivered via the website, with scheduling, access control, and session moderation workflows defined as part of platform governance. Adobe Connect supports content orchestration and session lifecycle management for marketing and customer engagement activities on ChyronHego’s site.
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Collaboration | Collaboration |
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2013 | 2013 |
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ChyronHego CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ChyronHego ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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ChyronHego PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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ChyronHego IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ChyronHego
Apps Being Evaluated by ChyronHego Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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