CIBC US
120 South LaSalle Street,
Chicago, 60603, IL,
United States
Chicago, 60603, IL,
United States
1 800-236-2442
Banking and Financial Services
CIBC US Technographics
CIBC US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CIBC US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 CIBC US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CIBC US has purchased the following applications: Workday Compensation for Compensation Management in 2019, FIS Integrated Banking System (IBS) for Core Banking in 2015, Alteryx One Platform for Analytics and BI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CIBC US is running and its propensity to invest more and deepen its relationship with Workday , FIS Global , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CIBC US revenues, which have grown to $2.44 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CIBC US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CIBC US Tech Stack and Enterprise Applications
CIBC US HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Compensation | Compensation Management | HCM | n/a | 2019 | 2019 |
In 2019 CIBC US implemented Workday Compensation as part of a broader Workday HR Talent Suite deployment covering Core HR, Performance, Compensation, Succession and Recruitment for Bank USA employees. Workday Compensation was positioned to centralize compensation planning workflows and to operate within the Compensation Management category for salary, merit and bonus planning cycles across the bank U.S. workforce.
The implementation configured Workday Compensation around formal compensation cycles, eligibility rules and integration points with performance ratings and succession data to support merit and incentive processes. Configuration activities included defining business cycle calendars, compensation plan templates, role based eligibility, and automation of approval routing to align compensation decisions with ongoing performance management and succession planning initiatives.
Integrations were developed in collaboration with the Group Functions IT team to connect compensation workflows with performance, recruitment and succession processes, and the project included HCM cutover and day by day deployment planning. The program emphasized a testing discipline that covered unit testing, a documented testing strategy, user acceptance testing and test scenario management to validate compensation calculations and approval flows prior to go live.
Governance and rollout were organized through structured requirement gathering with HR business stakeholders, detailed deployment calendars and post deployment support workflows including communications with the Ask HR Team. Training and enablement were delivered through training manuals, quick videos and end user guides to introduce new Workday Compensation functionality and to support HR teams administering compensation programs.
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Core HR | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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CIBC US ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Integrated Banking System (IBS) | Core Banking | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, CIBC US implemented FIS Integrated Banking System IBS to centralize Core Banking operations across its U.S. retail and corporate processing footprint. The FIS Integrated Banking System IBS became the primary platform for deposit account servicing, transaction posting, and account lifecycle management supporting both back-office and front-office workflows.
Implementation records reference configuration and operational use of FIS modules including IBS Insight, Deposit Origination, and BIC, which were applied to account opening and deposit origination workflows, exception monitoring, and documentation management. Functional capabilities aligned with Core Banking encompassed account maintenance, payments and wire processing, posting and reconciliation, and regulatory documentation workflows tied to AML compliance.
Operational coverage included CIBC US processing sites and staff in the Greater Chicago area, with explicit operator locations at 70 W Madison and 120 S LaSalle, and a mix of hybrid and remote work arrangements. Business functions impacted included back office operations, client account servicing, wire and loan transaction processing, and compliance teams responsible for daily exception handling and documentation control.
Governance and process restructuring focused on cross-departmental root cause analysis of aged exceptions, daily exception monitoring to ensure AML and legal compliance, and operational readiness checks for technology and process changes. Internal operational notes cite an average accuracy rate of 98% on daily tasks and process improvements that reduced recurring issues and lowered record-keeping errors by up to 75% in specific workflows.
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Facility Management | ERP Services and Operations |
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2017 | 2017 |
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Loan Origination System (LOS) | ERP Services and Operations |
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2016 | 2016 |
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CIBC US Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alteryx | Legacy | Alteryx One Platform | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017, CIBC US deployed Alteryx One Platform as a core element of its Analytics and BI capability. The deployment is positioned inside the CIBC US Data and Analytics organization to support data engineering, reporting automation, exploratory data analysis, and leadership-facing analytics functions.
Alteryx One Platform is configured to run end to end automation and data preparation workflows, with the analytics team leveraging Alteryx alongside Python and advanced SQL to build repeatable processes and analytic pipelines. Implemented capabilities emphasize analytic process automation, data wrangling, workflow orchestration, and the generation of prepared data extracts for financial reporting.
The implementation integrates explicitly with Databricks, where Python scripts and Spark jobs are developed in Databricks notebooks to automate reporting deliverables and to maintain continuous data ingestion pipelines. Downstream consumption is handled through Microsoft SQL Server extracts and interactive Power BI dashboards, with Alteryx workflows preparing and enriching data for those reporting and visualization layers.
Operational governance is centered on Data and Analytics ownership for pipeline maintenance, change control, and automation rollout, with standardized ETL patterns and scripted workflows to support reliability. The Alteryx One Platform deployment supports CIBC US business functions by enabling automated reporting, supplying data extracts for financial reporting requirements, and empowering leadership decision making through prepared datasets and Power BI visualizations.
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2015 | 2016 |
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CIBC US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Document Management | Content Management |
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2017 | 2017 |
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Enterprise Content Management | Content Management |
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2019 | 2019 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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CIBC US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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CIBC US ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2019 | 2019 |
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Incident Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2017 | 2017 |
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CIBC US PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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CIBC US TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2016 | 2016 |
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Critical Event Management | TRM |
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2016 | 2016 |
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CIBC US PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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CIBC US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CIBC US
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CIBC US Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CIBC US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CIBC US digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CIBC US Technographics
CIBC US is a Banking and Financial Services organization based in United States,
with around 3500 employees and annual revenues of $2.44 billion.
CIBC US operates a diverse technology stack with applications such as
Workday Compensation, FIS Integrated Banking System (IBS) and Alteryx One Platform,
covering areas like Compensation Management, Core Banking and Analytics and BI.
CIBC US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, FIS Global and Alteryx.
CIBC US recently adopted applications including
SS&C Blue Prism in 2021, Microsoft Azure Cloud Services in 2021 and Workday Compensation in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CIBC US’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CIBC US’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CIBC US technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.