Citel Technographics
Citel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Citel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Citel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citel has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citel is running and its propensity to invest more and deepen its relationship with Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citel revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Citel Tech Stack and Enterprise Applications
Citel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Citel implemented Cisco Webex Meetings for Audio Video and Web Conferencing. The deployment centers on Cisco Webex Meetings as a cloud hosted conferencing platform and is surfaced directly on Citel's public website to allow external participants to join scheduled sessions without additional portals. The implementation is scoped to a 25 person communications firm operating in Mexico and is oriented toward external customer engagement and internal collaboration use cases.
Configured capabilities align with typical Audio Video and Web Conferencing functionality, including scheduled meeting orchestration, video and audio conferencing, browser based join, screen sharing, participant management, and cloud recording. Operational governance appears to follow a centralized administration model with tenant level controls and user provisioning to manage meeting policies and public meeting endpoints on the website, enabling consistent meeting configuration and access control across Citel's teams.
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IT Decision Makers and Key Stakeholders at Citel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Citel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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