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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Michelin, an e2open customer evaluated Oracle Transportation Management

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citibank Hong Kong Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Cloud Customer Experience CRM n/a 2021 2021
Data Management Platform CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2016 2016
Marketing Automation CRM 2015 2015
Tag Management CRM 2014 2014
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akamai Legacy Akamai mPulse Application Performance Management ITSM n/a 2021 2021
Investment Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bravura Solutions Legacy Bravura GTAS Transfer Agency Investment Management n/a 2021 2021
In 2021 Citibank Hong Kong implemented Bravura GTAS to support Transfer Agency operations focused on ETF trade support and transfer agency change management. The deployment targeted ETF creation and redemption workflows and front-to-back transfer agency processing for the bank's Hong Kong TA and dealing teams. Bravura GTAS was configured to handle trade booking, order management, dealing summaries, order confirmations and breakdown calculations, aligning system workflows with ETF creation and redemption processes. The implementation included transaction payment orchestration and fund setup capabilities from inception to operational go live, and the team instrumented reporting feeds to deliver daily KPIs and monthly reports. The implementation integrated Bravura GTAS with the Advanced Citi ETF System ACES order portal to automate ETF order intake, and it interfaced with the payment portal during UAT and with GAS for TA reporting and Rightfax for order monitoring. Navigator was assessed alongside GTAS through FRD and BRD reviews to identify enhancement requirements and acceptance criteria. Governance centered on formal FRD and BRD assessment cycles, UAT testing and stakeholder presentations with participant dealers, fund managers and registrars, and on operational handover to TA operations teams in Hong Kong. Routine activities included maintaining ETF order logs, responding to client enquiries, producing reports, and monitoring order flows through the integrated systems.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Citibank Hong Kong
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Citibank Hong Kong Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Citibank Hong Kong Technographics

Citibank Hong Kong is a Banking and Financial Services organization based in Hong Kong, with around 4500 employees and annual revenues of $1.00 billion.

Citibank Hong Kong operates a diverse technology stack with applications such as Adobe Experience Cloud, Akamai mPulse and Bravura GTAS, covering areas like Customer Experience, Application Performance Management and Transfer Agency.

Citibank Hong Kong has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems, Akamai and Bravura Solutions.

Citibank Hong Kong recently adopted applications including Adobe Experience Cloud in 2021, Adobe Audience Manager in 2021 and Adobe Analytics Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Citibank Hong Kong’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Citibank Hong Kong’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Citibank Hong Kong technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.