Somers, 10589, NY,
United States
Citinet Solutions Technographics
Citinet Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Citinet Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Citinet Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citinet Solutions has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2022, GoDaddy Webmail for Collaboration in 2017, GoDaddy for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citinet Solutions is running and its propensity to invest more and deepen its relationship with Tidio , GoDaddy , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citinet Solutions revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citinet Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Citinet Solutions Tech Stack and Enterprise Applications
Citinet Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Citinet Solutions implemented Tidio Live Chat on its public website. The deployment uses Tidio Live Chat within the Chatbots and Conversational AI category to provide real time web chat and automated conversational capabilities for a 10 person professional services firm, focused on client inquiries and lead capture. Tidio Live Chat is installed as an on site widget embedded in site pages and configured for immediate customer engagement and streamlined contact initiation.
Configuration is oriented around web widget installation and conversational workflow setup, leveraging common Chatbots and Conversational AI capabilities such as automated responses, visitor context capture, and agent handoff to human operators scaled for a small team. Operational ownership is concentrated in client delivery and sales functions, with lightweight governance and rapid iteration of chat flows appropriate for a company of this size. No external system integrations are specified in the source, so the implementation is presented as primarily website embedded and operated by internal staff.
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Citinet Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Citinet Solutions implemented GoDaddy Webmail. Citinet Solutions, a United States professional services firm with about 10 employees, uses GoDaddy Webmail on their website to provide company email and webmail access as part of its Collaboration capabilities for internal and client communications.
GoDaddy Webmail is provisioned and managed through the GoDaddy hosting account tied to the corporate domain, with mailbox provisioning, administrative account management, and standard webmail interfaces for email, calendar, and contact management. Operational scope covers internal staff and client-facing messaging, with centralized administration and account lifecycle controls appropriate for a small professional services organization, and mail routing and DNS records managed at the domain registrar level to support delivery and webmail access.
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Collaboration | Collaboration |
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2017 | 2017 |
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Citinet Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Citinet Solutions implemented GoDaddy as its Application Hosting and Computing Services provider to host and corporate website. The deployment uses GoDaddy hosting and domain services to serve public web content at citinetsolutions.com, with the full application name GoDaddy referenced in DNS and hosting configuration.
Configuration aligns with small business hosting patterns, including domain registration and DNS management, web content hosting, and basic TLS certificate provisioning, administered through GoDaddy's control plane by internal staff. Operational scope is limited to the website and associated hosting services, affecting marketing and client-facing web presence workflows, with ongoing administrative governance handled by company administrators.
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IT Decision Makers and Key Stakeholders at Citinet Solutions
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Apps Being Evaluated by Citinet Solutions Executives
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