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CEFCU
Location
900 W Lake Ave,
Peoria, 61614, IL,
United States
Website
https://www.cefcu.com/
Phone
1 309-633-7500
Artw industry
Banking and Financial Services
Employee
Revenue

CEFCU Technographics

CEFCU Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by CEFCU and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 CEFCU employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that CEFCU has purchased the following applications: Fiserv First Data Credit Card Processing and Payment Solution for Payment Processing in 2021, Finastra Encore Teller for Digital Banking in 2017, LogMeIn BoldChat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems CEFCU is running and its propensity to invest more and deepen its relationship with Fiserv , Finastra , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing CEFCU revenues, which have grown to $233.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CEFCU intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

CEFCU Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fiserv Legacy Fiserv First Data Credit Card Processing and Payment Solution Payment Processing ERP Financial Management n/a 2021 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Finastra Legacy Finastra Encore Teller Digital Banking ERP Services and Operations n/a 2017 2017
In 2017, CEFCU implemented Finastra Encore Teller as its branch teller application within the Digital Banking portfolio. Finastra Encore Teller is the primary system used to process teller transactions and support front-line member service at CEFCU branches including the Pekin, IL location described in the Member Assistant job posting. Finastra Encore Teller was configured to manage core teller functions, including item negotiability and validity checks, placement of account holds, issuance of cashier’s checks and money orders, processing Visa and MasterCard advances, and recording business account deposits with daily business log reconciliation. The system supports cash drawer balancing, currency and coin counts, temporary counter check issuance, and standard teller balancing of on-us checks and advances. Teller workflows in the application were aligned with CEFCU’s CML sales strategies to enable identification of sales and referral opportunities at the point of service. Operational integrations explicitly noted in the job posting include an on-line Harland Clarke system for check reorder entry, and the teller role requires processing of bank wires, Western Union, and foreign currency requests which indicates interface requirements to payments and money transfer channels and compliance screening workflows. Governance controls documented in role requirements include completion of a formal Member Assistant training module, eligibility to register with NMLS under the SAFE Act, adherence to OFAC procedures, and enforcement of cash drawer limits and reconciliation processes. The deployment concentrated on branch-level teller operations, frontline member assistants, and back-office balancing procedures, with configuration focused on teller transaction handling, cash control, compliance checks, and sales enablement. Finastra Encore Teller, CEFCU Digital Banking, and teller operations are tied to training and operational governance to ensure consistent execution of member-facing transaction and compliance workflows.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoTo (formerly LogMeIn) Legacy LogMeIn BoldChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2018 2018
Tag Management CRM 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at CEFCU
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by CEFCU Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD CEFCU Technographics

CEFCU is a Banking and Financial Services organization based in United States, with around 1000 employees and annual revenues of $233.0 million.

CEFCU operates a diverse technology stack with applications such as Fiserv First Data Credit Card Processing and Payment Solution, Finastra Encore Teller and LogMeIn BoldChat, covering areas like Payment Processing, Digital Banking and Chatbots and Conversational AI.

CEFCU has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Fiserv, Finastra and GoTo (formerly LogMeIn).

CEFCU recently adopted applications including Slack Connect in 2022, Fiserv First Data Credit Card Processing and Payment Solution in 2021 and Cisco Webex Meetings in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of CEFCU’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates CEFCU’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete CEFCU technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.