City National Bank
308 Goff Mountain Rd,
Cross Lanes, 25313, WV,
United States
Cross Lanes, 25313, WV,
United States
1 304-776-7900
Banking and Financial Services
City National Bank Technographics
City National Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City National Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 890 City National Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City National Bank has purchased the following applications: NetTeller for Payment Processing in 2021, Jack Henry Banking SilverLake for Core Banking in 2007, Telerik Sitefinity CMS for Web Content Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City National Bank is running and its propensity to invest more and deepen its relationship with Paysafe , Jack Henry & Associates , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City National Bank revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City National Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City National Bank Tech Stack and Enterprise Applications
City National Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paysafe | Legacy | NetTeller | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, City National Bank implemented NetTeller for Payment Processing on its public website, embedding NetTeller into customer-facing payment flows on bankatcity.com. The implementation places NetTeller as the web-facing payment capture layer for online customers, aligning the City National Bank NetTeller Payment Processing relationship with retail digital channels and customer payment interactions.
The NetTeller deployment was configured to support standard Payment Processing capabilities, including payment gateway functions, transaction authorization and settlement orchestration, reporting and reconciliation workflows, and fraud control and risk screening processes common to payment platforms. Configuration work emphasized web integration patterns, secure handling of payment credentials, and operational logging to support back-office payment operations.
Operational governance for the NetTeller rollout centered on payments operations and IT oversight, with controls to align online payment procedures with bank compliance needs and operational change management. Rollout scope was explicitly web-based, with the implementation focused on the public website and associated customer payment workflows rather than branch or ATM systems.
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City National Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, City National Bank, operating under City Holding Company, implemented Jack Henry Banking SilverLake as its Core Banking platform. The 2007 conversion involved moving from Jack Henry's Banker II core processing system to the SilverLake core to address near and long term technology requirements and to centralize core processing on a more functionally robust platform.
The rollout included Jack Henry Banking SilverLake as the authoritative core engine, supplemented by an initial suite of complementary modules, including Intelligence Warehouse and Intelligence Manager for business intelligence and analysis, Vertex Teller Automation for teller operations, StreamLine Platform Automation for platform-level automation, select modules of Synergy intelligent document management, and Yellow Hammer fraud detection and prevention. These components were configured to operate alongside SilverLake to extend transaction processing, teller workflows, document imaging, analytics, and fraud monitoring capabilities.
Integration architecture was explicitly oriented around Jack Henry's jXchange services oriented architecture on a .NET platform, providing open connectivity between SilverLake, the installed complementary products, and niche third party solutions. The jXchange framework was positioned as the integration fabric to increase operating flexibility and enable interoperability with external vendor services without requiring custom core modifications.
Governance and decision context reflected a formal evaluation and proposal process, with IT leadership mapping future requirements against Banker II functionality before selecting SilverLake, and an expressed preference to maintain a long term technology partnership with Jack Henry. Outcomes stated at the time included confirmation that SilverLake's functionality would support near and long term requirements, and that jXchange would provide enhanced operating flexibility and open connectivity to complementary and niche products, with an initial implementation of multiple Jack Henry solutions during the conversion.
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Digital Banking | ERP Services and Operations |
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2022 | 2022 |
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Digital Banking | ERP Services and Operations |
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2022 | 2022 |
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City National Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2012 | 2012 |
In 2012, City National Bank implemented Telerik Sitefinity CMS as its Web Content Management platform to manage content on its public website bankatcity.com. The deployment positioned Telerik Sitefinity CMS to centralize web authoring and publish-time controls for the bank's external web presence.
The implementation used category-aligned capabilities common to Web Content Management, including template-driven page composition, media library management, content authoring roles, preview and scheduled publishing, and workflow-based approvals to support marketing and corporate communications. Configuration emphasized role-based authoring and publishing controls so content owners and editors could manage pages, assets, and versioning through the Sitefinity authoring interface.
Operational scope covered the bank's public website and supported marketing and communications teams within the United States. Governance centered on formalized content approval workflows and authoring roles enforced in the CMS, aligning web publishing processes with organizational responsibilities while maintaining centralized site control through Telerik Sitefinity CMS.
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City National Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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City National Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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City National Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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City National Bank Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2013 | 2013 |
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Video Surveillance System | Physical Security |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at City National Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City National Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City National Bank IT executives and key decision makers. This section highlights City National Bank's latest recorded technology evaluations, including Palantir Gotham for Analytics and BI on 2025-09-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City National Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City National Bank Technographics
City National Bank is a Banking and Financial Services organization based in United States,
with around 890 employees and annual revenues of $230.0 million.
City National Bank operates a diverse technology stack with applications such as
NetTeller, Jack Henry Banking SilverLake and Telerik Sitefinity CMS,
covering areas like Payment Processing, Core Banking and Web Content Management.
City National Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paysafe, Jack Henry & Associates and Progress Software.
City National Bank recently adopted applications including
Jack Henry Banno Digital Banking in 2022, JHA OpenAnywhere in 2022 and NetTeller in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City National Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City National Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City National Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.