City of Abilene, TX
555 Walnut Street,
Abilene, 79601, TX,
United States
Abilene, 79601, TX,
United States
1 325-676-6200
Government
City of Abilene, TX Technographics
City of Abilene, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Abilene, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1250 City of Abilene, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Abilene, TX has purchased the following applications: Ceridian Dayforce HCM for Core HR in 2020, OpenGov Cartegraph Asset Management for Enterprise Asset Management in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Abilene, TX is running and its propensity to invest more and deepen its relationship with Dayforce , Cornerstone OnDemand , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Abilene, TX revenues, which have grown to $358.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Abilene, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Abilene, TX Tech Stack and Enterprise Applications
City of Abilene, TX HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Infor Lawson HCM | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2020 | 2022 |
In 2020, City of Abilene, Texas implemented Ceridian Dayforce HCM as its Core HR system, replacing Infor Lawson HCM. The deployment centralized human resources platform ownership within the City HR organization and established Ceridian Dayforce HCM as the authoritative HR record for roughly 1,250 employees across municipal departments.
Configuration and module work focused on workflow automation and performance management. City administrators built a centralized Dayforce workflow for new positions, reclassifications, and headcount additions to eliminate manual email chains and streamline approvals, and they created automated workflows for Job Abandonment, Employee Separations, and Offer Letters. The team implemented the Performance Management module with full configuration, training, and standard operating procedures, and maintained Dayforce components including the HUB, performance configurations, notifications, and user access controls.
Integrations and operational coverage were coordinated across internal functions, with the HRIS lead collaborating with IT, Finance, Risk, and Training on integrations, reporting, and process improvements. Operational use extended into departmental workflows, exemplified by a custom Location and Shift Change Form built for Water Utilities, and the organization completed a mass import of historical training records to improve data accuracy for audits. The City uses Dayforce to support compliance and reporting for ACA, FMLA, EEO-4, and TMRS requirements.
Governance and change management centered on documented procedures and proactive release management. The HRIS coordinator authored SOPs for performance evaluations, Alternate Work Schedules, and shift and location changes, and conducts regular audits and cleanup of employee records, job assignments, certifications, and organizational structure. Quarterly Dayforce release reviews were instituted to assess impacts and prepare the organization for system updates, and the implemented workflows and SOPs specifically reduced manual processing, streamlined approvals, and improved system accuracy and audit readiness.
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Learning and Development | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2009 | 2009 |
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Performance and Goal Management | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Succession and Leadership Planning | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2023 | 2023 |
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Workforce Management | HCM |
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2016 | 2016 |
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City of Abilene, TX ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov Cartegraph Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 the City of Abilene, TX implemented OpenGov Cartegraph Asset Management as its Enterprise Asset Management solution. The implementation was recorded in the City of Abilene City Council Agenda Integration Service and focused on bringing service order data into Cartegraph for municipal asset operations.
The deployment configured a uni-directional integration to ingest a pre-defined set of Service Orders based on Activity or Type, mapping up to 15 fields into the same Cartegraph recordset. OpenGov Cartegraph Asset Management was configured to synchronize records using a unique identifier, with logic to update a record if the ID exists and to create a record or surface an error message if the ID does not exist.
Integrations were explicitly built as a one-way data flow from Tyler Incode to Cartegraph, with Cartegraph staff providing the integration service. The integration scope is limited to the specified Service Order dataset and field set, relying on the unique ID for record matching and error reporting back to Cartegraph.
Governance for the integration centers on single-direction data ownership and automated matching rules, which implies Tyler Incode functions as the authoritative source for the synced fields. Error handling and record creation behavior were defined as part of the rollout to ensure data consistency and to surface mismatches through Cartegraph error messages.
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City of Abilene, TX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, the City of Abilene, TX implemented Google Workspace (Formerly Google G-Suite) as its centralized collaboration platform. Google Workspace (Formerly Google G-Suite) is referenced on the city website and was provisioned across municipal administrative staff and support functions, aligning the city government with a Collaboration platform for internal communication and document workflows.
The deployment leveraged core Google Workspace capabilities including Gmail for municipal email, Google Drive for centralized document storage, Google Docs and Sheets for real time collaborative editing, and Google Calendar for shared scheduling. The Google Admin console was used to configure account lifecycle processes, group memberships, and baseline security controls consistent with municipality administration needs.
Public facing use included embedding calendar and document links on city web pages and routing city contact email through Google Workspace mail services. Operational governance was organized around domain level account provisioning, group based access control and administrative role separation to reflect municipal department boundaries and compliance requirements.
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City of Abilene, TX Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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City of Abilene, TX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2018 | 2018 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Utilities Customer Care and Billing | CRM |
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2019 | 2019 |
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City of Abilene, TX ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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City of Abilene, TX PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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City of Abilene, TX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Abilene, TX
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Human Relations | Director | HR | |
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Payroll Specialist | Non Manager | HR | |
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Director of Finance | Director | Finance | |
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CIO, Director of Information Technology | CXO | IT | |
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Apps Being Evaluated by City of Abilene, TX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Abilene, TX IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Abilene, TX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Abilene, TX Technographics
City of Abilene, TX is a Government organization based in United States,
with around 1250 employees and annual revenues of $358.0 million.
City of Abilene, TX operates a diverse technology stack with applications such as
Ceridian Dayforce HCM, OpenGov Cartegraph Asset Management and Google Workspace (Formerly Google G-Suite),
covering areas like Core HR, Enterprise Asset Management and Collaboration.
City of Abilene, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Dayforce, OpenGov and Google.
City of Abilene, TX recently adopted applications including
Ceridian Dayforce Learning in 2023, Ceridian Dayforce Onboarding in 2023 and Ceridian Dayforce Performance in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Abilene, TX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Abilene, TX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Abilene, TX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.