City of Aurora
15151 E. Alameda Parkway,
Aurora, 80012, CO,
United States
Aurora, 80012, CO,
United States
1 303-739-7000
Government
City of Aurora Technographics
City of Aurora Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Aurora and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 421 City of Aurora employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Aurora has purchased the following applications: Paymentus Payveris for Payment Processing in 2019, Springbrook Cirrus HR for Core HR in 2024, Citibot AI Platform for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Aurora is running and its propensity to invest more and deepen its relationship with Paymentus , Springbrook Software , Citibot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Aurora revenues, which have grown to $78.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Aurora intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Aurora Tech Stack and Enterprise Applications
City of Aurora ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, City of Aurora implemented Paymentus Payveris as its Payment Processing solution on the City of Aurora official website. The deployment centralizes citizen facing electronic payments and municipal revenue capture through web based payment flows. This implementation is scoped to support municipal billing touchpoints and the city finance operations that manage collections and remittances.
Paymentus Payveris was configured to deliver an online payment gateway, card and ACH processing, electronic bill presentment, recurring payment capability, and settlement and reporting modules aligned with Payment Processing functional expectations. Configuration includes payment method tokenization and automated reconciliation workflows to support municipal accounting and audit trails.
Integration points are explicitly implemented on the City of Aurora website for front end payment capture and customer checkout flows. Back end interfaces provide payment settlement, transaction reporting, and reconciliation flows into municipal finance and revenue operations to close the payment lifecycle.
Operational governance is centered on the city finance and revenue teams, with controls and compliance oriented workflows to manage merchant settlement, reporting, and payment dispute handling common to Payment Processing environments. Rollout and ongoing operations emphasize web based availability and citizen facing accessibility through the city website.
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City of Aurora HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook Cirrus HR | Core HR | HCM | n/a | 2024 | 2024 |
In 2024, City of Aurora implemented Springbrook Cirrus HR to support municipal human resources and payroll operations. Springbrook references the Village as a Cirrus customer and the deployment uses Springbrook Cirrus HR as part of the vendor's integrated Payroll/HR suite, indicating the application services both HR and payroll functions at the municipality.
The configuration focused on Core HR functionality, centralizing employee master data, benefits administration, time capture and payroll processing within Springbrook Cirrus HR. The implementation applied standard Core HR workflows for hiring, onboarding and payroll processing, consolidating personnel records and compensation administration on the Cirrus platform.
Operational coverage extended across municipal departments responsible for human resources and payroll, with a rollout that emphasized centralized data governance and access controls. A customer testimonial cited by the vendor highlights cybersecurity benefits associated with the Cirrus platform, reflecting strengthened controls around employee data and payroll processes.
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City of Aurora AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Citibot | Legacy | Citibot AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, the City of Aurora implemented the Citibot AI Platform to extend its resident-facing customer service. The Citibot AI Platform, a Chatbots and Conversational AI solution, was engaged to add communication channels and expand the city’s Access Aurora customer-service system. The municipal deployment in Colorado focused on improving accessibility and responsiveness across city communications, and the implementation embedded the Citibot AI Platform into customer-service workflows while integrating with Access Aurora to route inquiries and unify resident interactions.
Functional capabilities configured included multi-channel messaging, conversational routing, automated resident self-service and message triage consistent with Chatbots and Conversational AI practices. Operational scope centered on city communications and the Access Aurora customer-service system, with governance work to configure response templates, update intake workflows and align bot escalation paths with Access Aurora case handling, all aimed at improving accessibility and responsiveness across resident services.
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City of Aurora Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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City of Aurora Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2022 | 2022 |
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City of Aurora CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Citizen Engagement | CRM |
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2014 | 2014 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2018 | 2018 |
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City of Aurora ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of Aurora PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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Geographic Information System | PLM and Engineering |
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2024 | 2024 |
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City of Aurora IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2012 | 2012 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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Network Management and Monitoring | IaaS |
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2022 | 2022 |
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SD-WAN | IaaS |
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2024 | 2024 |
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City of Aurora CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Next Generation Firewall | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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City of Aurora Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Physical Security Outsourcing | Physical Security |
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2025 | 2025 |
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City of Aurora Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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IoT Device Security | Internet of Things |
|
2024 | 2024 |
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IT Decision Makers and Key Stakeholders at City of Aurora
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Information Security Officer | CXO | IT | |
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CIO | CXO | IT | |
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Director of IT Infrastructure and Operations | Director | IT | |
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Apps Being Evaluated by City of Aurora Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Aurora IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Aurora digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Aurora Technographics
City of Aurora is a Government organization based in United States,
with around 421 employees and annual revenues of $78.0 million.
City of Aurora operates a diverse technology stack with applications such as
Paymentus Payveris, Springbrook Cirrus HR and Citibot AI Platform,
covering areas like Payment Processing, Core HR and Chatbots and Conversational AI.
City of Aurora has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paymentus, Springbrook Software and Citibot.
City of Aurora recently adopted applications including
SendinBlue in 2025, SoundThinking ShotSpotter in 2025 and Springbrook Cirrus HR in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Aurora’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Aurora’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Aurora technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.