City of Detroit, MI
2 Woodward Avenue,
Detroit, 48226, MI,
United States
Detroit, 48226, MI,
United States
1 313-224-3400
Government
City of Detroit, MI Technographics
City of Detroit, MI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Detroit, MI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9039 City of Detroit, MI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Detroit, MI has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2016, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2013, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Detroit, MI is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Detroit, MI revenues, which have grown to $2.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Detroit, MI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Detroit, MI Tech Stack and Enterprise Applications
City of Detroit, MI ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | Applications Software Technology | 2016 | 2016 |
In 2016, City of Detroit, MI implemented Oracle Cloud ERP as its core ERP Financial platform to establish a high functioning financial foundation and to meet the City’s bankruptcy exit criteria. The engagement traces to an initial relationship with Applications Software Technology beginning in 2014, and the program focused on enterprise financial operations modernization under the Oracle Cloud ERP deployment.
The implementation encompassed Oracle Financials Cloud Service, Oracle Procurement Cloud Service, Oracle Project Portfolio Cloud, and Oracle Planning & Budgeting Cloud Service, delivering standard ERP Financial capabilities across general ledger, accounts payable, accounts receivable, procurement workflows, project accounting, and planning and budgeting processes. Configuration work included feature enablement, patch and release testing, and bi yearly upgrade planning to maintain platform currency and functional continuity.
Architecturally the environment leverages Oracle SOA and WebLogic Suite as the middleware layer supporting the Oracle Cloud ERP services, with Applications Software Technology providing managed services and operational support. The support model is a hybrid 24x7 on shore and off shore delivery model, driven by a unique service strategy and Service Level Agreement management, and it includes day to day user support, monthly patch analysis, configuration changes, and periodic upgrade execution.
Governance and rollout emphasized detailed cutover planning to enable City users to be ready on Day 1, performance of training needs assessments with measurable objectives, and an ongoing process improvement cadence under AST Managed Services. The arrangement enabled the City of Detroit to operationalize its modernized financial platform, sustain SLA compliance, and secure continuous support and incremental feature adoption for the Oracle Cloud ERP environment.
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Expense Management | ERP |
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2015 | 2016 |
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City of Detroit, MI HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, the City of Detroit, MI implemented iCIMS Recruit Applicant Tracking System to centralize municipal recruitment and publish positions on the public career site. The deployment was oriented around embedding the ATS into the city website, enabling public job postings and direct online applicant submission through the Detroit careers portal.
The iCIMS Recruit Applicant Tracking System was configured to support standard Applicant Tracking System capabilities, including requisition management, candidate tracking, workflow automation, offer management, and reporting. Configurations established role-based access for HR staff and hiring managers, and predefined applicant workflows to manage candidate screening, interview scheduling, and offer authorizations.
Integration work focused on the career site connection, ensuring job postings, application forms, and candidate submissions flowed from the public website into iCIMS for municipal HR processing. Operational coverage extended citywide across municipal departments, with HR operations using the ATS as the primary intake and applicant lifecycle system for hiring into the workforce of 9,039 employees.
Governance and rollout emphasized standardizing hiring workflows and approval gates within the system, centralizing requisition control and candidate handoffs between HR and department hiring managers. The implementation framed iCIMS Recruit Applicant Tracking System as the authoritative applicant record, supporting consistent recruitment processes and auditability across municipal hiring activities.
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Core HR | HCM |
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2013 | 2018 |
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Employee Self Service | HCM |
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2019 | 2019 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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City of Detroit, MI Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City of Detroit, MI implemented Zoom as an Audio Video and Web Conferencing solution. Zoom is embedded on the city website to provide web-based meeting access for municipal business and public-facing events. The deployment surfaces Zoom meeting and webinar functionality to support remote staff collaboration and civic engagement across municipal channels.
The implementation centers on hosted Zoom capabilities such as video meetings, webinar delivery, screen sharing, cloud recording, meeting scheduling, and participant role controls including host and co-host features. Surfacing the Zoom web client on detroitmi.gov centralizes meeting access and aligns public meeting workflows with web-based access and scheduling interfaces. Governance considerations typical for municipal deployments, including meeting access policies, recording retention and publication workflows, and administrative controls over scheduling and participant management, are relevant to the City of Detroit implementation.
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Collaboration | Collaboration |
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2019 | 2019 |
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City of Detroit, MI Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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City of Detroit, MI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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City of Detroit, MI ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of Detroit, MI PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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City of Detroit, MI PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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City of Detroit, MI Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2024 | 2024 |
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City of Detroit, MI TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2000 | 2000 |
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City of Detroit, MI PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Extract, Transform, and Load (ETL) | PaaS |
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2016 | 2016 |
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City of Detroit, MI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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City of Detroit, MI CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Detroit, MI
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Director | Director | HR | |
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Deputy Director of Human Resources | Director | HR | |
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Chief Talent Officer | CXO | HR | |
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Chief of Staff | CXO | Finance | |
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Chief Deputy CFO / Finance Director | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Deputy Chief Procurement Officer | CXO | Procurement | |
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Deputy Director - ERP Transition/Implementation | Director | IT | |
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Deputy CFO/Treasurer | CXO | Finance | |
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Accounting Controller | Director | Finance | |
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CFO | CXO | Finance | |
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Manager I - Finance | Manager | Finance | |
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Executive Assistant to the CFO | Manager | Finance | |
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Tax Examiner | Manager | Finance | |
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Deputy Budget Director | Director | Finance | |
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Budget Director & Deputy CFO | Director | Finance | |
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Director of Accounting & Financial Reporting | Director | Finance | |
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Chief Procurement Officer | CXO | Procurement | |
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Procurement Manager | Manager | Procurement | |
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Enterprise Applications Manager | Manager | IT | |
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Enterprise Applications Manager | Manager | IT | |
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Enterprise System Administrator | Non Manager | IT | |
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Deputy Director of Enterprise Data; Data Strategy & Analytics | Director | IT | |
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Business Application Analyst | Non Manager | IT | |
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ERP Program Analyst | Non Manager | IT | |
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Apps Being Evaluated by City of Detroit, MI Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Detroit, MI IT executives and key decision makers. This section highlights City of Detroit, MI's latest recorded technology evaluations, including NAVEX EthicsPoint Incident Management for Whistleblowing Management on 2025-06-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Detroit, MI digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-06-03 | City of Detroit, MI | Evaluated | NAVEX Global | NAVEX EthicsPoint Incident Management | Whistleblowing Management | TRM |
FAQ - APPS RUN THE WORLD City of Detroit, MI Technographics
City of Detroit, MI is a Government organization based in United States,
with around 9039 employees and annual revenues of $2.80 billion.
City of Detroit, MI operates a diverse technology stack with applications such as
Oracle Cloud ERP, iCIMS Recruit Applicant Tracking System and Zoom,
covering areas like ERP Financial, Applicant Tracking System and Audio Video and Web Conferencing.
City of Detroit, MI has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and Zoom Video Communications.
City of Detroit, MI recently adopted applications including
Mdf SOVRA eProcurement in 2024, DocuSign eSignature in 2021 and ZeroedIn Cloud Workforce Analytics in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Detroit, MI’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Detroit, MI’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Detroit, MI technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.