Frisco, 75034, TX,
United States
City of Frisco, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Frisco, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1381 City of Frisco, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Frisco, TX has purchased the following applications: Tyler Munis HCM for Core HR in 2008, Cityworks Work Management for Asset Performance Management in 2015, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Frisco, TX is running and its propensity to invest more and deepen its relationship with Tyler Technologies , UKG , Cityworks, a Trimble Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Frisco, TX revenues, which have grown to $769.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Frisco, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis HCM | Core HR | HCM | n/a | 2008 | 2008 |
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2010 | 2010 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cityworks, a Trimble Company | Legacy | Cityworks Work Management | Asset Performance Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, City of Frisco, TX implemented Cityworks Work Management as its Asset Performance Management solution. The deployment established a centralized asset and work management platform to consolidate municipal maintenance workflows and maintain a unified asset register under the application name Cityworks Work Management.
Configuration focused on core Asset Performance Management capabilities, including work order management, preventive maintenance scheduling, asset inventory and lifecycle tracking, inspection and regulatory compliance workflows, mobile field crew operations, and reporting and analytics. The City configured work types, scheduling rules, and maintenance plans to operationalize recurring maintenance and inspection routines within Cityworks Work Management.
Cityworks Work Management was integrated with MUNIS, the municipality's financial and human capital system, to coordinate cost accounting, labor charging, and capital project accounting. The system also integrated with Incode, the utility billing system used to track and bill water and sewer usage, solid waste fees and stormwater fees, to align service orders and billing records with utility accounts. Operational coverage included utilities, public works, and solid waste functions across the City of Frisco municipal environment.
Governance emphasized standardized work intake, asset data stewardship, and role based access controls for crews and supervisors. Rollout followed phased departmental adoption with configuration governance to enforce consistent asset taxonomy and work coding inside Cityworks Work Management.
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Government ERP | ERP Services and Operations |
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2008 | 2008 |
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Utilities ERP | ERP Services and Operations |
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2014 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2016 | 2016 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Utilities Customer Care and Billing | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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