City of Frisco, TX
6101 Frisco Square Boulevard,
Frisco, 75034, TX,
United States
Frisco, 75034, TX,
United States
1 972-292-5000
Government
City of Frisco, TX Technographics
City of Frisco, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Frisco, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1381 City of Frisco, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Frisco, TX has purchased the following applications: Tyler Munis HCM for Core HR in 2008, Cityworks Work Management for Asset Performance Management in 2015, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Frisco, TX is running and its propensity to invest more and deepen its relationship with Tyler Technologies , UKG , Cityworks, a Trimble Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Frisco, TX revenues, which have grown to $769.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Frisco, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Frisco, TX Tech Stack and Enterprise Applications
City of Frisco, TX HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis HCM | Core HR | HCM | n/a | 2008 | 2008 |
In 2008 City of Frisco, TX implemented Tyler Munis HCM as its Core HR application to centralize municipal human capital management within the Munis platform. Tyler Munis HCM serves as the citys Core HR system and is deployed as the municipal human capital instance alongside Munis financial functions, with Munis described in the record as the financial and human capital system.
The implementation encompassed standard Core HR modules including personnel records management, payroll processing, benefits administration, position control and time and attendance, configured to support municipal HR workflows and periodic payroll cycles. Tyler Munis HCM was provisioned to maintain employee lifecycle data, streamline payroll inputs and provide a single source of HR truth for city managers and HR staff.
The broader application landscape includes Incode, the utility billing system used to track and bill water and sewer usage, solid waste fees and stormwater fees, operating alongside Munis without an explicit integration noted in source materials. Operational coverage spans city departments responsible for HR and finance, with governance focused on centralized HR records and standardized HR and payroll processes under municipal administration.
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2010 | 2010 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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City of Frisco, TX ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cityworks, a Trimble Company | Legacy | Cityworks Work Management | Asset Performance Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, City of Frisco, TX implemented Cityworks Work Management as its Asset Performance Management solution. The deployment established a centralized asset and work management platform to consolidate municipal maintenance workflows and maintain a unified asset register under the application name Cityworks Work Management.
Configuration focused on core Asset Performance Management capabilities, including work order management, preventive maintenance scheduling, asset inventory and lifecycle tracking, inspection and regulatory compliance workflows, mobile field crew operations, and reporting and analytics. The City configured work types, scheduling rules, and maintenance plans to operationalize recurring maintenance and inspection routines within Cityworks Work Management.
Cityworks Work Management was integrated with MUNIS, the municipality's financial and human capital system, to coordinate cost accounting, labor charging, and capital project accounting. The system also integrated with Incode, the utility billing system used to track and bill water and sewer usage, solid waste fees and stormwater fees, to align service orders and billing records with utility accounts. Operational coverage included utilities, public works, and solid waste functions across the City of Frisco municipal environment.
Governance emphasized standardized work intake, asset data stewardship, and role based access controls for crews and supervisors. Rollout followed phased departmental adoption with configuration governance to enforce consistent asset taxonomy and work coding inside Cityworks Work Management.
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Government ERP | ERP Services and Operations |
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2008 | 2008 |
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Utilities ERP | ERP Services and Operations |
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2014 | 2024 |
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City of Frisco, TX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, City of Frisco, TX implemented Microsoft 365 to provide Collaboration capabilities across its municipal workforce. The deployment is referenced on the City of Frisco public website and was rolled out to support the city organization that employs approximately 1,381 staff members.
The Microsoft 365 implementation centers on standard Collaboration functionality, including cloud email and calendaring, document collaboration and intranet sites, synchronous chat and meetings, and personal file storage consistent with Microsoft 365 capabilities. Microsoft 365 was configured to deliver team collaboration, content management, and communications workflows that align with typical municipal Collaboration use cases.
Operational coverage for the deployment focuses on municipal administrative and citizen-facing functions, with centralized tenant administration and role based access controls expected as part of the Collaboration configuration. Governance considerations follow standard Collaboration patterns, including information governance, retention and access policies to support public sector compliance and records management needs.
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Collaboration | Collaboration |
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2018 | 2018 |
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City of Frisco, TX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2016 | 2016 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Utilities Customer Care and Billing | CRM |
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2015 | 2015 |
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City of Frisco, TX ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of Frisco, TX PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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City of Frisco, TX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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City of Frisco, TX CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Frisco, TX
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Finance | Director | Finance | |
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Total Rewards Manager | Manager | HR | |
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Director of Human Resources | Director | HR | |
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Talent Management & Employee Relations Manager | Manager | HR | |
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Assistant Director of Information Technology | Director | IT | |
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Director of Administrative Services | Director | Finance | |
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Interim Director HR | Director | HR | |
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Payroll Coordinator | Manager | HR | |
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HR Business Partner | Director | HR | |
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HR Business Partner | Director | HR | |
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Apps Being Evaluated by City of Frisco, TX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Frisco, TX IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Frisco, TX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Frisco, TX Technographics
City of Frisco, TX is a Government organization based in United States,
with around 1381 employees and annual revenues of $769.0 million.
City of Frisco, TX operates a diverse technology stack with applications such as
Tyler Munis HCM, Cityworks Work Management and Microsoft 365,
covering areas like Core HR, Asset Performance Management and Collaboration.
City of Frisco, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tyler Technologies, Cityworks, a Trimble Company and Microsoft.
City of Frisco, TX recently adopted applications including
GoDaddy in 2021, Cloudflare CDN in 2021 and Granicus govDelivery in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Frisco, TX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Frisco, TX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Frisco, TX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.