City of Greensboro
300 West Washington Street,
Greensboro, 27401, NC,
United States
Greensboro, 27401, NC,
United States
1 336-373-4174
Government
City of Greensboro Technographics
City of Greensboro Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Greensboro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3100 City of Greensboro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Greensboro has purchased the following applications: Infor CloudSuite Public Sector Offboarding for Offboarding in 2021, Infor CloudSuite EAM Asset Performance for Asset Performance Management in 2015, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Greensboro is running and its propensity to invest more and deepen its relationship with Infor , UKG , Hexagon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Greensboro revenues, which have grown to $590.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Greensboro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Greensboro Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Public Sector Offboarding | Offboarding | HCM | n/a | 2021 | 2022 |
In 2021, the City of Greensboro implemented Infor CloudSuite Public Sector Offboarding, deploying the Infor CloudSuite Public Sector Offboarding capability to modernize ERP, standardize operations and reduce infrastructure costs across finance and human resources. The implementation is categorized under Offboarding and was part of a broader move to cloud-hosted Infor applications for municipal finance and HR workflows.
The Infor CloudSuite Public Sector Offboarding deployment focused on standard offboarding workflows typical of the Offboarding category, including termination checklists, coordination of final pay and benefits actions, equipment and asset recovery orchestration, and role and access revocation workflows integrated into HR and finance transaction lifecycles. Configuration work emphasized aligning offboarding tasks with the citys financial controls and human resource processes, using configurable checklists and automated status tracking to ensure handoffs between departments.
Operational integration tied Infor CloudSuite Public Sector Offboarding to the citys Infor Financials/Supply Management and Global Human Resource GHR applications, reflecting the City of Greenesboros broader adoption of Infor modules. The municipality recorded upgrades and report-service contracts in 2022 for these Infor applications, indicating continued investment in cloud-served ERP and HR reporting capabilities beyond the initial 2021 offboarding implementation.
Governance and process changes centered on standardizing procedures across municipal finance and HR functions to reduce infrastructure overhead and centralize reporting. The implementation narrative shows an enterprise-focused configuration posture, embedding Offboarding workflows within the citys shared financial and HR operations without referencing a named prior system replacement.
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Workforce Management | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite EAM Asset Performance | Asset Performance Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, the City of Greensboro moved to Infor CloudSuite EAM Asset Performance in a cloud deployment as part of its ongoing IT evolution, continuing a 15 year relationship with Infor EAM. The implementation expanded the citywide enterprise asset registry while the number of users doubled, reflecting incremental onboarding of operational units with distinct business cases, including water resources and transportation.
Infor CloudSuite EAM Asset Performance serves as the City of Greensboro's Asset Performance Management platform, configured to maintain centralized asset records, enable work order driven paperless workflows, and surface role specific analytics. The environment provides drill down analytics that support financial reporting and operational review by department, aligning EAM functional capabilities with municipal asset lifecycles and administrative controls.
The system is fully integrated with the City of Greensboro geographic information system, enabling spatially enabled asset data to be consumed by staff and to provide services to the public. Integration between the EAM and GIS supports departmental workflows and situational awareness for units such as water resources, transportation, and the Parks and Recreation team which is the latest operational unit moving to full utilization.
The city IT department retains operational ownership of both GIS and EAM, governing role based access and paperless process automation across departments. Rollout has been iterative, driven by department specific business requirements and continuous asset onboarding, with the cloud hosted Infor CloudSuite EAM Asset Performance environment enabling centralized data governance and cross departmental visibility.
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Enterprise Asset Management | ERP Services and Operations |
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2015 | 2015 |
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Enterprise Asset Management | ERP Services and Operations |
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2004 | 2004 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computer-Aided Design (CAD) | PLM and Engineering |
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2010 | 2011 |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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Geographic Information System | PLM and Engineering |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Greensboro
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City of Greensboro Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Greensboro Technographics
City of Greensboro is a Government organization based in United States,
with around 3100 employees and annual revenues of $590.0 million.
City of Greensboro operates a diverse technology stack with applications such as
Infor CloudSuite Public Sector Offboarding, Infor CloudSuite EAM Asset Performance and Microsoft 365,
covering areas like Offboarding, Asset Performance Management and Collaboration.
City of Greensboro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor and Microsoft.
City of Greensboro recently adopted applications including
ReportAll LandGlide in 2022, Infor CloudSuite Public Sector Offboarding in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Greensboro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Greensboro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Greensboro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.