City of Guelph
City of Guelph Technographics
City of Guelph Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Guelph and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 City of Guelph employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Guelph has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, IBM Maximo for Enterprise Asset Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Guelph is running and its propensity to invest more and deepen its relationship with UKG , IBM , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Guelph revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Guelph intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Guelph Tech Stack and Enterprise Applications
City of Guelph HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2016 |
In 2015 the City of Guelph planned an upgrade to UKG Workforce Central (ex Kronos Workforce Central) as a targeted Workforce Management initiative to enhance functionality and reporting for workforce planning, attendance and corporate resource analysis. The project scope centered on UKG Workforce Central reporting and attendance capabilities, with configuration work focused on workforce planning workflows and expanded analytics to support municipal resource decisions.
The upgrade was originally scheduled for Q4 2015 but was delayed until Q2 2016 to allow the vendor to address performance issues with the application, creating a governance pause in the rollout timeline. Operationally the implementation was intended to support municipal departments and corporate resource functions across the City of Guelph workforce of approximately 2,000 employees, with deployment and testing activities adjusted to account for vendor remediation and performance stabilization prior to broader production release.
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City of Guelph ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, City of Guelph implemented IBM Maximo as its Enterprise Asset Management solution. The deployment established IBM Maximo as the primary system for municipal asset lifecycle management and work order orchestration across city departments. The application is surfaced through the city website via a dedicated Maximo web login portal, enabling authenticated access for internal staff and authorized contractors. This web surfaced implementation ties IBM Maximo to municipal service intake and field maintenance workflows through the city portal.
Configuration emphasizes core Enterprise Asset Management capabilities including an asset register, preventive maintenance scheduling, work order management, inventory control, and service request tracking. The City of Guelph configured role based access and standardized maintenance workflows to centralize governance and create auditable maintenance records, supporting field technician coordination through web accessible interfaces. Integrations focus on portal level authentication so staff and contractors reach IBM Maximo through the city authentication gateway rather than a standalone desktop client. Operational scope covers municipal infrastructure and facilities managed by city departments, with IBM Maximo serving as the authoritative asset record for ongoing maintenance and asset governance.
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City of Guelph Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 the City of Guelph implemented Cisco Webex Meetings as part of its Audio Video and Web Conferencing capabilities. The City of Guelph deployed Cisco Webex Meetings on its public website to support municipal meetings and public engagement, creating a browser accessible meeting layer for citizens and staff.
The implementation leverages core Cisco Webex Meetings functionality including scheduled and ad hoc virtual meetings, video and audio conferencing, screen sharing, recording, and participant management, configured to support browser join and meeting moderation workflows. Configuration emphasis was placed on embedding meeting access flows into event and council pages, and on provisioning meeting templates and controls aligned to municipal use cases.
Operational scope covered municipal departments and public facing engagement across the City of Guelph, with deployment centered on the city website as a primary access point. Governance focused on standardizing meeting administration and access controls, applying account and session management features native to Cisco Webex Meetings to municipal meeting and event workflows.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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City of Guelph Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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City of Guelph CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2010 | 2010 |
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City of Guelph ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2019 | 2019 |
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City of Guelph PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2014 | 2014 |
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City of Guelph PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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City of Guelph IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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City of Guelph Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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License Plate Recognition | Physical Security |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at City of Guelph
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Manager, Total Compensation and HR Systems | Manager | HR | |
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Chief Administrative Officer | CXO | Finance | |
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Manager Finance Client Services | Manager | Finance | |
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Human Resources Manager Talent Organizational Development | Manager | HR | |
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General Manager Information Technology | Manager | IT | |
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Chief Administrative Officer (CAO) | CXO | Finance | |
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Apps Being Evaluated by City of Guelph Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Guelph IT executives and key decision makers. This section highlights City of Guelph's latest recorded technology evaluations, including CentralSquare Superion NaviLine for Government ERP on 2025-12-02, CentralSquare Naviline Utility Billing for Utilities Customer Care and Billing on 2025-03-14, and IBM Maximo for Enterprise Asset Management on 2024-10-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Guelph digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-02 | City of Guelph | Evaluated | CentralSquare | CentralSquare Superion NaviLine | Government ERP | ERP Services and Operations |
| 2025-03-14 | City of Guelph | Evaluated | CentralSquare | CentralSquare Naviline Utility Billing | Utilities Customer Care and Billing | CRM |
| 2024-10-30 | City of Guelph | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD City of Guelph Technographics
City of Guelph is a Government organization based in Canada,
with around 2000 employees and annual revenues of $700.0 million.
City of Guelph operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), IBM Maximo and Cisco Webex Meetings,
covering areas like Workforce Management, Enterprise Asset Management and Audio Video and Web Conferencing.
City of Guelph has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, IBM and Cisco Systems.
City of Guelph recently adopted applications including
DocuSign eSignature in 2021, IBM Maximo in 2020 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Guelph’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Guelph’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Guelph technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.