City of Hope
1500 E Duarte Rd,,
Duarte, 91010, CA,
United States
Duarte, 91010, CA,
United States
1 800-826-4673
Healthcare
City of Hope Technographics
City of Hope Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Hope and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 City of Hope employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Hope has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2017, Oracle PeopleSoft HCM for Core HR in 2014, Egencia for Travel Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Hope is running and its propensity to invest more and deepen its relationship with Oracle , Businessolver , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Hope revenues, which have grown to $4.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Hope intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Hope Tech Stack and Enterprise Applications
City of Hope ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 City of Hope implemented Oracle PeopleSoft ERP to establish an enterprise financial platform categorized as ERP Financial. The initial deployment focused on standardizing finance and treasury operations across the healthcare system and aligning accounting, planning, and cash management workflows with a single application stack.
Oracle PeopleSoft ERP was configured to deliver core financial capabilities consistent with ERP Financial deployments, including general ledger, accounts payable, accounts receivable, treasury management and integrated financial reporting. The implementation explicitly incorporated PeopleSoft Finance and Treasury business partner constructs to align transactional processing with finance business partner responsibilities and to support department level chargeback and cost allocation patterns.
The program was implemented alongside Oracle EPM Cloud to provide consolidated planning, budgeting and financial close orchestration, creating a combined PeopleSoft and EPM financial architecture. Integrations were oriented around enterprise financial reporting and planning processes, covering centralized finance teams and finance business partners supporting clinical, research and corporate cost centers.
Governance emphasis centered on establishing a finance and treasury business partner model and formalized accounting and treasury workflows to drive consistent month end and cash operations. City of Hope retained Oracle PeopleSoft ERP as the primary ERP Financial system for transactional finance while leveraging Oracle EPM Cloud for planning and consolidation.
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Expense Management | ERP |
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2017 | 2017 |
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City of Hope HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, City of Hope implemented Oracle PeopleSoft HCM as its Core HR system. The Oracle PeopleSoft HCM deployment supports centralized personnel administration across the Human Resources Strategic Partners team and extends operational access to managers and Executive Assistants for transactional processing and reporting. The implementation accommodates employee lifecycle transactions processed via EPAFs, including promotions, department changes, supervisor changes, compensation changes, and terminations. This deployment covers HR transactional and reporting needs for a healthcare workforce of roughly 10,000 employees.
Configuration and operational usage emphasize employee transaction processing, compensation administration, position and supervisor updates, offboarding and exit interview data capture, and HR metrics and reporting. Day to day activities documented by HR staff include pulling HR metrics and reports from PeopleSoft, assisting with EPAF processing, compiling quarterly exit interview reports, and delivering training for leaders and Executive Assistants on HR system workflows. Governance practices were formalized through request tracking, priority management, and administrative coordination within the Human Resources Strategic Partners team to support consistent processing and reporting. Oracle PeopleSoft HCM is used as the Core HR platform for personnel administration, transactional HR workflows, and centralized HR reporting.
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Employee Engagement | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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City of Hope ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Egencia LLC | Legacy | Egencia | Travel Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 City of Hope implemented Egencia as its Travel Management application. The deployment centralized business travel booking and itinerary management for a 10,000 employee United States based healthcare organization, with a primary focus on executive travel and administrative scheduling.
Egencia was configured to support corporate booking workflows, traveler profiles, itinerary consolidation and policy based approval routing, aligning travel authorizations with institutional governance. Travel reservations and itinerary records were routinely used by administrative staff to prepare and proofread Word, Excel and PowerPoint materials, agendas and reports tied to departmental operations.
The implementation included an explicit integration between Egencia and PeopleSoft for expense preparation and reconciliation, with administrative users preparing expense reports in PeopleSoft that referenced Egencia travel entries. Operational coverage emphasized executive office needs, contract submission coordination for travel related services, and daily calendar maintenance for senior leaders, with administrative teams screening communications and routing nonroutine requests to appropriate stakeholders.
Governance incorporated a contract submission process that required data collection, submission for legal review, iterative revisions and finalization for execution of services. The travel workflow established expense report review and administration routines, and administrative leadership managed team coverage and mentoring to ensure consistent support for senior leaders while maintaining auditable records for approvals and expense controls.
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City of Hope Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Analytics and BI | Analytics and BI |
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2020 | 2021 |
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City of Hope Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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City of Hope Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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City of Hope CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2019 | 2019 |
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City of Hope EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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City of Hope IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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City of Hope CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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VPN | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Hope
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Human Resources & Diversity Officer | CXO | HR | |
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Director Human Resources | Director | HR | |
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Director, Human Resources, Strategy & Foundation | Director | HR | |
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Director Talent Acquisition | Director | HR | |
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Senior Vice President, Chief Informatics Officer (CIO). Director Data Science & Digital Health | Director | IT | |
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Director, Business Intelligence and Philanthropy Analytics | Director | HR | |
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Vice President, Enterprise Business Intelligence | VP | IT | |
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Vice President, Controller | VP | Finance | |
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Vice President of Finance | VP | Finance | |
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Senior Vice President Compliance and Internal Audit | VP | Legal | |
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Senior Director, Finance | Director | Finance | |
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Director of Revenue Operations | Director | Finance | |
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Executive Director, Internal Audit | Director | Finance | |
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Senior Director, Corporate Accounting | Director | Finance | |
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Chief Human Resources Officer (CHRO) | CXO | HR | |
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Director of Payroll | Director | Finance | |
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Payroll Manager | Manager | Finance | |
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Senior Director & Chief of Staff | Director | HR | |
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Talent Director | Director | HR | |
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Executive Director, Talent Acquisition | Director | HR | |
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Manager, Talent Acquisition | Manager | HR | |
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Chief Human Resources Officer | CXO | HR | |
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Vice President, Total Rewards, HRIS and HR Shared Services | VP | HR | |
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Human Resources Director | Director | HR | |
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Director Of Payroll | Director | Finance | |
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Executive Director, Human Resources | Director | HR | |
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Senior Manager, HR Strategic Operations | Manager | HR | |
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Sr. Systems Analyst | Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by City of Hope Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Hope IT executives and key decision makers. This section highlights City of Hope's latest recorded technology evaluations, including Oracle PeopleSoft ERP for ERP Financial on 2026-03-10, Endicia for Shipping Management on 2025-12-03, and SAP ERP ECC 6.0 for ERP Financial on 2025-05-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Hope digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-10 | City of Hope | Evaluated | Oracle | Oracle PeopleSoft ERP | ERP Financial | ERP |
| 2025-12-03 | City of Hope | Evaluated | Stamps.com | Endicia | Shipping Management | eCommerce |
| 2025-05-19 | City of Hope | Evaluated | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP |
| 2025-05-19 | City of Hope | Evaluated |
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ERP Financial | ERP |
FAQ - APPS RUN THE WORLD City of Hope Technographics
City of Hope is a Healthcare organization based in United States,
with around 10000 employees and annual revenues of $4.16 billion.
City of Hope operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Oracle PeopleSoft HCM and Egencia,
covering areas like ERP Financial, Core HR and Travel Management.
City of Hope has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Egencia LLC.
City of Hope recently adopted applications including
6sense Account Engagement Platform in 2024, MyChoice Accounts in 2023 and WellSky TapCloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Hope’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Hope’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Hope technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.