Hyattsville, 20781, MD,
United States
City Of Hyattsville, Maryland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Hyattsville, Maryland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 City Of Hyattsville, Maryland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Hyattsville, Maryland has purchased the following applications: Tyler ADS ProFund for Government ERP in 2009, Zoom for Audio Video and Web Conferencing in 2021, CivicEngage for Citizen Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Hyattsville, Maryland is running and its propensity to invest more and deepen its relationship with Tyler Technologies , RecDesk , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Hyattsville, Maryland revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Hyattsville, Maryland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler ADS ProFund | Government ERP | ERP Services and Operations | n/a | 2009 | 2010 |
In 2009, City Of Hyattsville, Maryland implemented Tyler ADS ProFund as its Government ERP. The Tyler ADS ProFund municipal financial and fund accounting system is used to support city accounting and audit reporting in Maryland, positioning the application as the primary financial management tool for the municipal finance function. The implementation concentrates on fund accounting, general ledger, and reporting modules, inferred from procurement and audit materials that reference ADS ProFund as the city financial system. Configuration work reflects standard Government ERP practices, including a chart of accounts aligned to fund structures, fund level ledgers, fiscal period close workflows, and audit focused reporting capabilities. Operational coverage centers on the finance department for municipal accounting, audit preparation, and statutory reporting obligations across city fiscal operations. The relationship City Of Hyattsville, Maryland Tyler ADS ProFund Government ERP is embedded in the city accounting and audit processes and supports fund based financial management and external audit reporting.
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Non Profit ERP | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 City Of Hyattsville, Maryland deployed Zoom in the Audio Video and Web Conferencing category on its public website. The deployment surfaces Zoom meeting and webinar access directly on municipal pages to support public meetings and remote staff collaboration.
Zoom was configured to expose meeting join links, live stream embeds and cloud recording playback on public meeting pages, leveraging standard meeting, webinar and scheduling capabilities common to Audio Video and Web Conferencing platforms. Configuration work emphasized meeting access controls, attendee management and publishing schedules consistent with public meeting requirements.
The implementation is centered on the city website as the distribution point for session links and live streams, covering municipal departments and public-facing council and committee sessions. Governance and workflow changes focus on coordinating meeting publication across departments, centralizing public access through embedded Zoom interfaces and standardizing how meeting links and recordings are posted on the city site.
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2015 | 2015 |
In 2015, City Of Hyattsville, Maryland implemented CivicEngage on its public website, deploying CivicEngage from CivicPlus as the city’s cloud hosted Citizen Engagement platform. The implementation centralized web content delivery, public notices, event calendars, and online forms to present municipal information and enable citizen requests.
Functional configuration emphasized web content management, news and alerts, calendar and events management, subscription notifications, and online service request intake consistent with Citizen Engagement deployments. Operational coverage focused on municipal communications and citizen facing services across departments, with role based editorial workflows and publishing governance instituted for communications staff and department liaisons. The architecture reflects a SaaS municipal web platform model with ongoing content governance and editorial approval processes to manage public publishing.
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Citizen Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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