City of Jackson
219 S. President St.,
Jackson, 39205, MS,
United States
Jackson, 39205, MS,
United States
1 601-960-1005
Government
City of Jackson Technographics
City of Jackson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Jackson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 City of Jackson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Jackson has purchased the following applications: In-House ERP for ERP Financial in 2010, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2016, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Jackson is running and its propensity to invest more and deepen its relationship with In-House Applications , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Jackson revenues, which have grown to $168.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Jackson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Jackson Tech Stack and Enterprise Applications
City of Jackson ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, City of Jackson implemented an In-House ERP in the ERP Financial category. The city’s In-House ERP, Jackson Information Management Systems JIMS, was provisioned as a fully integrated accounting backbone to support municipal finance operations.
JIMS is configured with core modules including Accounts Payable, Accounts Receivable, Cash Collections, Tax Collections, Payroll, Human Resources, Inventory, Job Costing, and several smaller administrative modules. Development and application logic are maintained in-house using Visual Basic, while data persistence and reporting rely on Oracle and Microsoft SQL Server, reflecting a database-centric application architecture.
The Database Management group operates and supports multiple City systems, explicitly including the utility system JUMS and the JIMS financial system, providing centralized operational stewardship and application support. Operational coverage spans finance, payroll, human resources, tax collection, inventory control, and job costing functions across municipal departments, with in-house development workflows and change control managed by the city’s IT Database Management group.
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City of Jackson HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016 City of Jackson implemented Oracle Taleo Cloud Service as its primary Recruiting,Applicant Tracking System to centralize municipal hiring and to publish career opportunities on the city website. The deployment is a cloud hosted configuration of Oracle Taleo Cloud Service, operated to support the Human Resources function across municipal departments and to surface public job postings on jacksonms.gov.
Oracle Taleo Cloud Service was configured to provide core applicant tracking workflows including job requisition posting, candidate application intake via the public career site, candidate profile management, automated screening and resume parsing, and structured hiring stages for interview and selection. Configuration work focused on aligning requisition templates and hiring workflows with municipal job classifications and approval steps typical for government recruiting.
The implementation emphasizes career site integration, with Oracle Taleo Cloud Service driving the public facing application forms on the City of Jackson website and managing candidate self service. The architecture is cloud native, which places sourcing, application capture, and applicant tracking within the vendor hosted environment while HR and hiring managers access the system through secure web interfaces.
Operational governance centers on the Human Resources department administering templates, user roles, and approval hierarchies for department hiring managers across city departments, with configuration controls to enforce municipal recruitment policies and audit trails for candidate activity. Documentation and role based access were established to support consistent requisition approvals and candidate workflow handoffs between HR and hiring managers.
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Workforce Management | HCM |
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2018 | 2018 |
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City of Jackson Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, City of Jackson implemented Microsoft 365 to provide enterprise Collaboration capabilities across municipal operations. The deployment is noted as active on the city website, indicating the Microsoft 365 tenancy is being used to surface or link collaboration resources for public facing workflows as well as internal access.
The Microsoft 365 deployment was configured to deliver core collaboration services including cloud email, document collaboration and storage, calendaring, and real time communications and meetings. The implementation emphasized centralized content libraries and shared workspaces typical of Collaboration solutions, with Microsoft 365 used to standardize document versioning, team collaboration, and asynchronous communication across city staff.
Governance in the rollout focused on municipal access controls and information lifecycle practices, with role based provisioning and retention policy alignment to meet government records needs. The implementation supported cross departmental adoption across city departments, and provisioning and user management were centralized in the Microsoft 365 tenant to enforce consistent security and collaboration policies.
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City of Jackson Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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City of Jackson PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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City of Jackson IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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City of Jackson CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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City of Jackson Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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License Plate Recognition | Physical Security |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at City of Jackson
| First Name | Last Name | Title | Function | Department | Phone | |
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Deputy Director Of Human Resources | Director | HR | |
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Finance Manager - Budget | Manager | Finance | |
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Deputy Director of Information Technology | Director | IT | |
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Chief Administrative Officer | CXO | Finance | |
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Chief of Staff | CXO | Finance | |
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Human Resources Director | Director | HR | |
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Apps Being Evaluated by City of Jackson Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Jackson IT executives and key decision makers. This section highlights City of Jackson's latest recorded technology evaluations, including Abila MIP Fund Accounting for Non Profit ERP on 2024-07-31. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Jackson digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-31 | City of Jackson | Evaluated | Momentive Software (formerly Community Brands) | Abila MIP Fund Accounting | Non Profit ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD City of Jackson Technographics
City of Jackson is a Government organization based in United States,
with around 500 employees and annual revenues of $168.0 million.
City of Jackson operates a diverse technology stack with applications such as
In-House ERP, Oracle Taleo Cloud Service and Microsoft 365,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Collaboration.
City of Jackson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, Oracle and Microsoft.
City of Jackson recently adopted applications including
Microsoft 365 in 2021, About Livefyre in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Jackson’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Jackson’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Jackson technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.