City of Kitchener, Ontario
200 King Street West,
Kitchener, N2G 4G7, ON,
Canada
Kitchener, N2G 4G7, ON,
Canada
1 519-741-2345
Government
City of Kitchener, Ontario Technographics
City of Kitchener, Ontario Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Kitchener, Ontario and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 City of Kitchener, Ontario employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Kitchener, Ontario has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Jobvite Talemetry Recruitment Marketing Suite for Candidate Relationship Management in 2014, gtechna for Parking Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Kitchener, Ontario is running and its propensity to invest more and deepen its relationship with SAP , Jobvite , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Kitchener, Ontario revenues, which have grown to $1.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Kitchener, Ontario intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Kitchener, Ontario Tech Stack and Enterprise Applications
City of Kitchener, Ontario ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | PrecisionERP | 2015 | 2015 |
In 2015, City of Kitchener, Ontario implemented SAP ERP ECC 6.0 as its core ERP Financial platform to standardize municipal billing, customer service and revenue management functions. PrecisionERP led the delivery and executed a full life cycle deployment of the SAP CR&B solution using SAP Activate methodology.
The technical scope combined SAP ECC/ISU and SAP CRM 7.0 with SAP CRM/MCF and SAP BOBJ/HANA to deliver integrated customer relationship and billing, meter management and financial accounting capabilities. SAP ERP ECC 6.0 was configured to support Billing and Property Tax processing alongside CRM-led customer service workflows and reporting.
Implementation activities included planning the SAP landscape, in-house infrastructure setup and targeted upgrades, and coordinating onsite and offshore project resources while managing vendor and internal IT and business stakeholders for project deliverables. A core data migration workstream moved Billing and Property Tax data from the CIS Billing application into the SAP environment and provisioned SAP BOBJ/HANA for enterprise reporting and analytics.
Program governance emphasized change management, training, go live and cutover planning, post implementation Hyper Care and formal transition to an application management support team. PrecisionERP managed integration of vendor(s), internal IT and business resources to operationalize SAP ERP ECC 6.0 and the associated SAP CR&B modules across municipal billing and customer service functions.
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City of Kitchener, Ontario HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite Talemetry Recruitment Marketing Suite | Candidate Relationship Management | HCM | n/a | 2014 | 2014 |
In 2014 City of Kitchener implemented Jobvite Talemetry Recruitment Marketing Suite to establish a centralized Candidate Relationship Management capability for municipal recruiting. The deployment targeted the City of Kitchener human resources organization and hiring managers across city departments, aligning recruitment marketing with the public career site for a workforce of approximately 3,500 employees.
Jobvite Talemetry Recruitment Marketing Suite was configured to provide a talent CRM and recruitment marketing layer, including a candidate database, campaign automation, and career site orchestration. Configuration emphasized candidate segmentation and nurture workflows, branded job listing presentation, and marketing automation consistent with Candidate Relationship Management functional patterns.
The implementation integrated with Talemetry HireDesk as the applicant tracking system on the City of Kitchener careers website, routing applicants from the public job board into the HireDesk ATS for downstream hiring workflow management. Operational coverage centered on the City of Kitchener career portal and municipal HR processes, preserving the public facing application and enabling candidate engagement from attraction through ATS intake.
Governance and process changes focused on centralizing recruitment marketing content and standardizing candidate communication workflows, with the HR team owning campaign templates and consent settings. Rollout emphasized career site continuity and coordination between recruitment marketing and ATS intake, aligning Jobvite Talemetry Recruitment Marketing Suite with municipal hiring practice and ongoing career site operations.
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Core HR | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2016 | 2016 |
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Workforce Management, Workforce Scheduling | HCM |
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2016 | 2016 |
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City of Kitchener, Ontario ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | gtechna | Parking Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 the City of Kitchener implemented gtechna in a Parking Management deployment across 64 school zones in Ontario, Canada to improve school zone safety and enforcement efficiency. The rollout used gtechna’s AI License Plate Recognition and Ticket-by-Mail parking enforcement solution as the core application for automated zone monitoring and citation issuance.
The implementation centered on AI License Plate Recognition LPR capture and Ticket-by-Mail workflows, configured to support target enforcement policies for school zones. Functional capabilities included automated image capture, evidence tagging and automated citation generation workflows that reduced manual plate checks and supported remote case handling.
Operational scope covered municipal parking enforcement teams responsible for school zone compliance across the defined 64 sites, with city-level oversight of contested cases. Governance adjustments aligned enforcement procedures to electronic evidence streams and centralized dispute handling for school zone citations.
The program produced a 25 to 35% increase in parking ticket revenue and a 100% success rate for contested school zone tickets according to the cited case study, reinforcing the enforcement and evidentiary model implemented with gtechna in this Parking Management deployment.
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City of Kitchener, Ontario Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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City of Kitchener, Ontario Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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City of Kitchener, Ontario CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Utilities Customer Care and Billing | CRM |
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2016 | 2016 |
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City of Kitchener, Ontario IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2006 | 2006 |
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City of Kitchener, Ontario CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at City of Kitchener, Ontario
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Kitchener, Ontario Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Kitchener, Ontario IT executives and key decision makers. This section highlights City of Kitchener, Ontario's latest recorded technology evaluations, including Infor VISUAL for Manufacturing ERP on 2024-10-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Kitchener, Ontario digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Kitchener, Ontario Technographics
City of Kitchener, Ontario is a Government organization based in Canada,
with around 3500 employees and annual revenues of $1.04 billion.
City of Kitchener, Ontario operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Jobvite Talemetry Recruitment Marketing Suite and gtechna,
covering areas like ERP Financial, Candidate Relationship Management and Parking Management.
City of Kitchener, Ontario has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Jobvite and Constellation Software Inc..
City of Kitchener, Ontario recently adopted applications including
gtechna in 2023, Zoom in 2021 and Crazy Egg in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Kitchener, Ontario’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Kitchener, Ontario’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Kitchener, Ontario technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.