City of Lancaster
44933 N. Fern Avenue,
Lancaster, 93534, CA,
United States
Lancaster, 93534, CA,
United States
1 661-723-6000
Government
City of Lancaster Technographics
City of Lancaster Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Lancaster and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 512 City of Lancaster employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Lancaster has purchased the following applications: ADP Workforce Now for Core HR in 2014, Tyler Munis ERP for Government ERP in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Lancaster is running and its propensity to invest more and deepen its relationship with ADP , KnowBe4 , NEOGOV or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Lancaster revenues, which have grown to $115.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Lancaster intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Lancaster Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2014 | 2014 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2014 | 2014 |
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Recruiting | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 City of Lancaster deployed Tyler Munis ERP as the municipality's Government ERP platform, placing the application at the center of financial and administrative operations. The Bureau of Information Technology provides technology support to all City operations, and specifically supports and administers the Tyler Munis ERP installation while also developing and maintaining custom software that links to core processes.
Tyler Munis ERP implementation focused on standard Government ERP capabilities, including financial management and budgeting, procurement and vendor management, payroll and human capital management, and fixed asset and work order tracking, with reporting and administrative configuration managed by IT staff. Configuration and functional ownership sit with the City Bureau of Information Technology, which handles system administration, security and role based access configuration, and ongoing application maintenance.
Operational integration extended beyond municipal boundaries through an explicit Shared Services Agreement, under which Bureau of Information Technology staff work in partnership with Lancaster County Information Technology staff to share IT services and resources. That shared services arrangement, signed by Mayor Gray and the County Commissioners in October 2009, supports joint administration and resource pooling for Tyler Munis ERP and related technology services across departments and agencies.
Governance of the Tyler Munis ERP environment is anchored in City IT administration and cross jurisdictional coordination, with ongoing support to all City departments and employees. The shared services approach has improved technology services provided to City departments and employees and has reduced overall cost to City taxpayers as stated in the City budget documentation.
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Government ERP | ERP Services and Operations |
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2012 | 2012 |
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Government ERP | ERP Services and Operations |
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2022 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, the City of Lancaster, TX implemented Microsoft 365. The City of Lancaster, TX uses Microsoft 365 in a Collaboration context and the platform is referenced in the site markup on their official website. The deployment is positioned to support municipal IT and cross functional municipal departments including administrative and citizen services.
Implementation centers on standard Microsoft 365 collaboration capabilities such as Exchange Online email, SharePoint Online intranet and content management, OneDrive file synchronization, Microsoft Teams communications, and Office desktop applications. Configuration and management follow a centralized tenant model with role based access controls, group based provisioning, and content governance workflows consistent with public sector Collaboration deployments. The Microsoft 365 deployment is surfaced on the City of Lancaster website which indicates integration of tenant hosted resources into public facing digital channels.
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Collaboration | Collaboration |
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2025 | 2025 |
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Event Management | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2015 | 2015 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Citizen Engagement | CRM |
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2025 | 2025 |
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Citizen Engagement | CRM |
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2025 | 2025 |
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Community Management | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2025 | 2025 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Network Management and Monitoring | IaaS |
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2019 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at City of Lancaster
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Lancaster Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Lancaster IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Lancaster digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Lancaster Technographics
City of Lancaster is a Government organization based in United States,
with around 512 employees and annual revenues of $115.0 million.
City of Lancaster operates a diverse technology stack with applications such as
ADP Workforce Now, Tyler Munis ERP and Microsoft 365,
covering areas like Core HR, Government ERP and Collaboration.
City of Lancaster has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Tyler Technologies and Microsoft.
City of Lancaster recently adopted applications including
Microsoft 365 in 2025, CivicEngage in 2025 and Granicus govDelivery in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Lancaster’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Lancaster’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Lancaster technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.