City of London, Ontario Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of London, Ontario and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 City of London, Ontario employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of London, Ontario has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2006, Jobvite Talemetry Recruitment Marketing Suite for Candidate Relationship Management in 2012, AMANDA Case Management Platform for Case Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of London, Ontario is running and its propensity to invest more and deepen its relationship with Oracle , Vailtech Inc. , Jobvite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of London, Ontario revenues, which have grown to $1.07 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of London, Ontario intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2006 | 2006 |
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Tax Management | ERP Financial Management |
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2010 | 2010 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite Talemetry Recruitment Marketing Suite | Candidate Relationship Management | HCM | n/a | 2012 | 2012 |
In 2012, the City of London, Ontario implemented Jobvite Talemetry Recruitment Marketing Suite to instrument its public careers site and centralize candidate attraction workflows. The City of London, Ontario uses Jobvite Talemetry Recruitment Marketing Suite as its Candidate Relationship Management platform for municipal recruitment and talent engagement across City Hall and associated municipal departments.
The implementation emphasized recruitment marketing and candidate relationship management capabilities consistent with the Candidate Relationship Management category, including career site integration, branded job listings, candidate nurture and outreach workflows, and a centralized candidate database to support sourcing and engagement. Jobvite Talemetry Recruitment Marketing Suite is paired on the municipal site with Talemetry HireDesk as the applicant tracking system, with the suite managing candidate marketing and engagement while HireDesk handles applicant processing on the City of London jobs page.
Operational coverage centers on the City of London careers portal and HR recruiting processes for municipal roles, with configuration work to align job posting templates, candidate intake forms, and recruiter workflow routing. Governance was structured around HR ownership of content and engagement workflows, standardizing candidate communication and pipeline stages to ensure consistent municipal hiring practices.
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2009 | 2009 |
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Workforce Management | HCM |
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1999 | 1999 |
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Workforce Scheduling | HCM |
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2009 | 2009 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | AMANDA Case Management Platform | Case Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 the City of London, Ontario implemented the AMANDA Case Management Platform as part of an enterprise evaluation of municipal IT assets. The Enterprise Architecture assessment cataloged critical production systems and positioned the AMANDA Case Management Platform within the broader municipal application estate, identifying its role in municipal case handling and administrative workflows, labeled under the Case Management category.
The assessment documented core Case Management capabilities expected from AMANDA, including case intake and triage, configurable workflow orchestration, records and document management, role based access controls, and reporting and analytics. Review focused on how AMANDA configured municipal case types such as permitting and service request processing and how those functional modules were parameterized for city operations.
The EA review examined interfaces and technical dependencies between AMANDA and other named production systems, specifically Class, GIS, JDE, Vtax, and Kronos, to map data exchange points and integration touchpoints. This mapping emphasized system-to-system relationships and data model alignment required to support cross system workflows and operational continuity across municipal IT assets.
Governance and configuration control were included in the assessment scope, with the review addressing workflow dependency mapping, data model alignment, and configuration governance for the AMANDA Case Management Platform. The assessment output was structured to inform subsequent integration planning and architectural sequencing for municipal application management.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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