City of Los Angeles
200 N Spring St,
Los Angeles, 90012, CA,
United States
Los Angeles, 90012, CA,
United States
1 213-473-3231
Government
City of Los Angeles Technographics
City of Los Angeles Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Los Angeles and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 City of Los Angeles employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Los Angeles has purchased the following applications: CGI Advantage Financial Management for ERP Financial in 2014, Workday HCM for Core HR in 2021, CSS HD 2.0 LMS for Loan Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Los Angeles is running and its propensity to invest more and deepen its relationship with CGI Group , Workday , Avenu Insights & Analytics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Los Angeles revenues, which have grown to $18.19 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Los Angeles intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Los Angeles Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGI Group | Legacy | CGI Advantage Financial Management | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014 the City of Los Angeles implemented CGI Advantage Financial Management under a US$19.6 million, four year contract with CGI Group. The deployment used the CGI Advantage Financial Management application, classified as ERP Financial, to consolidate procurement and core financial operations across municipal departments.
The program addressed the city’s 13-year-old Supply Management System SMS and upgraded the City of Los Angeles Financial Management System FMS, embedding procurement and financial modules to create a one-stop purchasing experience. Functional capabilities implemented included centralized purchasing workflows, procurement decision-support, automated inventory control, electronic invoicing, continuous payment tracking, and compliance reporting for federal and state regulations.
Architecturally the implementation unified procurement workflows with core financial ledgers to reduce the overhead of operating and interfacing two separate enterprise systems, and it surfaced vendor-facing services such as electronic invoicing and 24x7 payment tracking. Operational scope covered citywide procurement, inventory management, vendor interactions, and municipal finance functions across departmental boundaries within Los Angeles.
Governance changes emphasized improved procurement accountability and transparency, streamlined vendor interactions, and process automation to reduce emergency ordering through inventory controls. The initiative was positioned to improve procurement decision-making and regulatory compliance, with the CGI Advantage Financial Management application serving as the ERP Financial backbone under the stated contract terms.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2021 | 2022 |
In 2021, City of Los Angeles implemented Workday HCM. The deployment targeted Core HR for the city's approximately 50,000 employee municipal workforce, establishing a cloud-first human capital management platform to centralize workforce records and HR transactional processing.
Workday HCM was configured to support standard Core HR functional modules, including core workforce records, position management, benefits administration, time and absence management, talent acquisition and onboarding, and foundational talent lifecycle capabilities. Configuration emphasized role-based security, configurable business processes, and event-driven worker lifecycle orchestration consistent with public sector HR operations.
The technical architecture leveraged Workday's multi-tenant SaaS model to consolidate HR data and reporting into a single HCM tenant for the city. Integration touchpoints were scoped for identity and access management, municipal payroll systems, and downstream finance and reporting feeds, with API and file-based interfaces planned as standard interface patterns for municipal environments.
Operational governance established centralized HR data stewardship and a citywide change control model, aligning HR and IT ownership for security, data privacy, and auditability. The rollout used phased functional waves and pilot cohorts to standardize HR workflows and to onboard additional municipal departments into the Core HR platform over time.
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Pension Administration | HCM |
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2015 | 2016 |
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Workforce Management | HCM |
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2000 | 2000 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CSS Impact | Legacy | CSS HD 2.0 LMS | Loan Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, the City of Los Angeles implemented CSS HD 2.0 LMS as a NextGen collections and finance platform for the Office of Finance, operating within the Loan Management category. The deployment went live on March 4, 2019, in the United States and focused on consolidating tax and legal collections across municipal revenue streams.
The implementation leveraged the vendor solution referenced as CSS IMPACT! HD 2.0 Collections solution and was configured to centralize collections workflow automation, case management, and payment posting capabilities consistent with Loan Management functional patterns. Configuration emphasized automation of receivables processing and enhanced visibility across collection cases, aligning application modules with municipal revenue operations and legal collections workloads.
Operational scope covered the City of Los Angeles Office of Finance, consolidating tax and legal collections into a centralized revenue operations platform and standardizing processes across municipal collection points. Governance adjustments established centralized collections workflows and operational visibility to support ongoing revenue administration, and vendor communications report that the rollout resulted in improved automation and visibility.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Inventory Management | SCM |
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2014 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2021 | 2021 |
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Citizen Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2023 | 2023 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2004 | 2004 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Retirement Recordkeeping | Professional Services |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at City of Los Angeles
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Los Angeles Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Los Angeles Technographics
City of Los Angeles is a Government organization based in United States,
with around 50000 employees and annual revenues of $18.19 billion.
City of Los Angeles operates a diverse technology stack with applications such as
CGI Advantage Financial Management, Workday HCM and CSS HD 2.0 LMS,
covering areas like ERP Financial, Core HR and Loan Management.
City of Los Angeles has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CGI Group, Workday and CSS Impact.
City of Los Angeles recently adopted applications including
CGI Advantage Procurement in 2024, ServiceNow ITSM in 2023 and ServiceNow ITSM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Los Angeles’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Los Angeles’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Los Angeles technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.